Been using stashbee for a few months to generate leads for our storage site. Every single one has been high intent and well-targetted (100% conversion rate for me personally), not like the contact det... Voir plus
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Lisez les avis des autres
I’m a first time host with Stashbee, only a few days in, and the experience has been smooth so far. Managing listings and bookings through the portal is straightforward and easy to navigate. Mae suppo... Voir plus
Brilliant platform to list any extra space we have and inturn also helpful for people looking for parking space or storage space. Easy process and everything is taken care by Stashbee, and with excell... Voir plus
L'entreprise a répondu
Using Stashbee has been really easy. I found just what i needed, with a great landlord/ owner. Communication was really easy and the sign on, rental agreement and payment process was simple and worked... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marché en ligne
- Site d'entreposage des véhicules
- Parking couvert payant
- Espace de parking
- Garde-meubles en libre-service
- Centre de stockage
Écrit par l'entreprise
Space has never been at such a premium, and we live in an era where people have more belongings than ever before. Stashbee aims to reinvent the way we store stuff for the sharing economy generation. Our easy-to-use platform connects individuals & businesses who have spare space (garages, spare rooms, parking spaces, warehouses and self-storage) with those who need it (private and business storage, parking, warehousing). Think of it as Airbnb for storage. For our Guests, we offer secure, vetted, local spaces at affordable prices. Meanwhile we empower our Hosts with an easy way to earn additional income. Our world-class website automates the end-to-end booking process, seamlessly processes payments, and offers a powerful and easy-to-use dashboard for Guests and Hosts to interact and manage bookings. We make the process safe and secure by running ID checks. We also provide insurance, which is powered by Guardhog and underwritten by Hiscox and is specifically designed for peer-to-peer storage, to cover people's stored items.
Coordonnées de contact
The Pill Box, 115 Coventry Road, E2 6GG, London, Royaume-Uni
- support@stashbee.com
- stashbee.com
4,6
Excellent
842 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The parking space was not available
The parking space was not available. Photo provided was old. There are now gates across driveway and a car parked in the drive. No one at home to check but we believe the renter no longer lives there and this is not a rentable space anymore. Waste of money and time. There is also no way of reporting this to Stashbee. I would not be using them again and will use other parking providers
6 septembre 2025
Réponse : Stashbee
Hi Michelle,
We’re very sorry to hear about your experience and sincerely apologise for the inconvenience this caused. It appears that this was an old listing that the Host had not removed and we completely understand how frustrating this must have been.
Please know that your booking has already been fully refunded and we’ve also added Stashbee credit to your account as a gesture of apology. We also tried to give you a call today to personally apologise but unfortunately weren’t able to get through.
You’re always welcome to contact our team directly via the live chat function in our Help Centre, where we’re more than happy to help with any issues straight away or you can email us at 'support@stashbee.com'.
Once again, we deeply regret the inconvenience caused and thank you for bringing this to our attention.
Kind regards,
The Stashbee Team
Speed of service
6 septembre 2025
Réponse : Stashbee
Hi Mr Scott,
Thank you for your positive review.
Kind regards,
The Stashbee Team
Easy to set account up.
Easy to set up and found someone to use the space within two weeks. Recommend.
4 septembre 2025
Réponse : Stashbee
Hi Rebecca,
We're glad to hear you found the set up easy and found a space in two weeks, fantastic!
Kind regards,
The Stashbee Team
Platfotm is nice
Platfotm is nice, easy to use. Prompt reply, cooperative staff. No gimmicks. I would recommend othets to try Stashbee.
22 août 2025
Réponse : Stashbee
Hi Mr Zargam,
Thank you for your lovely review!
We're so glad you found our platform nice and staff cooperative.
Kind regards,
The Stashbee Team
I recommend Stashbee
The platform is easy to work with and has provided leads which have converted to actual sales. So yeah, Id recommend. David is very approachable and explained the service very well
21 août 2025
Avis spontané
Réponse : Stashbee
Hi Vincent,
Thank you for your kind review!
We’re glad to hear the platform has been easy to use and that you’ve been able to convert leads into actual bookings.
David and the team really appreciate your feedback and are delighted you would recommend Stashbee!
Regards,
The Stashbee Team
Thank you very much for your assistance…
Thank you very much for your assistance 🙏🏼been a pleasure to work with the team especially as have a real person at the end of a WhatsApp chat.
Just re let the garage with Stashbee and highly recommended.
Leo
14 août 2025
Réponse : Stashbee
Hi Abelv,
Thank you for your positive review, much appreciated!
Kind regards,
The Stashbee Team
they charged me 80 pound instead of 63…
they charged me 80 pound instead of 63 and not reply received to my compliance to the customer service. Do not use this service.
19 juillet 2025
Réponse : Stashbee
Hi Giorgia,
We’re really sorry to hear about your experience.
It looks like your messages were sent in the booking chatroom to your Host, rather than directly to us at support@stashbee.com or via our live chat which is why we didn’t see them.
We’d really like to get this resolved for you as quickly as possible. Our team is already reaching out to you directly but please also feel free to contact us at support@stashbee.com so we can assist you further.
Regards,
The Stashbee Team
Scammers on website and lousy customer service
Customer service is really bad. First there is no call option you call and they say that they don’t take calls anymore. Then they took money but put my booking on hold because my ID could not get verified until two days later. They say it is because I was uploading pdf but then I uploaded pictures multiple times and the same issue happened.
Once verified I get a call from the host saying he is not in the city and doesn’t want to give me the keys because he is not receiving his payments from Stashbee, although I had paid and started my booking. He also adds that the garage might not be big enough for my car anyways and that the square footage on the details page is not the real one.
I contact Stashbee who “put the payments on hold until they investigate”.
To add this is the first 14 days and in the Uk as per the consumer rights act they should refund immediately as the keys were not handed over.
Very lousy service and they allow a lot of scammers. The guy proposed to go privately which explains why I am still here without options and without money.
6 août 2025
Avis spontané
Réponse : Stashbee
Hello,
We're sorry to hear about your experience.
We completely understand how frustrating this must have been. Just to clarify, when you first got in touch, the situation wasn’t fully clear which is why we paused the payments while we looked into it. Once you provided the full details later on, we immediately reached out to the Host and confirmed that we will be issuing you a refund the next day. Your refund has now been processed.
On the ID verification side, we use a secure service called Onfido to help keep the platform safe for everyone. Onfido doesn’t accept PDF files, as these can be uploaded by anyone which is why we ask customers to upload clear images of their ID. This is noted on our site and once the correct format was uploaded, your verification was completed promptly.
We’re genuinely sorry for the inconvenience caused, particularly around the Host’s actions which clearly didn’t meet our standards. Please rest assured that we’re addressing this to prevent it happening again.
If you ever need help in future, you can reach us instantly via Live Chat in our Help Centre or by email at support@stashbee.com, our team is always happy to help.
Sincerely,
The Stashbee Team
Réponse : Stashbee
Hi Rekawt,
Thank you for your lovely review!
Kind regards,
The Stashbee Team
I have had my first booking and…
I have had my first booking and payment. It was something I thought I would try and now my spare room has generated a little extra money. It's really easy to use and you set the boundaries as to access etc.
31 juillet 2025
Réponse : Stashbee
Hi Wayne,
We're glad to hear your spare room is now making you some extra money. That's great to hear!
Kind regards,
The Stashbee Team
Everything worked out smoothly
Nothing to complain about really. All worked as expected.
25 juillet 2025
Réponse : Stashbee
Hi Sakshi,
It's great to hear that everything worked out for you!
Kind regards,
The Stashbee Team
Trusted Company
The company handles everything well between A and B and also very helpful.
14 juillet 2025
Réponse : Stashbee
Hi Mary,
We're delighted to hear that you found us helpful and everything went well!
Kind regards,
The Stashbee Team
Réponse : Stashbee
Hi Julian,
We're glad to hear you found the website easy to navigate and book.
Kind regards,
The Stashbee Team
Rent a garage
I have rent a garage from landlord who should not rent his property because on the same he was breaking a law. I asked Stashbee to help me with the issue, and I got it.
6 juillet 2025
Réponse : Stashbee
Hi Pawel,
Thank you for your review and we're really sorry you had that experience. We're glad we could help resolve it for you!
Kind regards,
The Stashbee Team
Service works well
They communicate by chat but they do communicate well. They kept replying until I knew what was happening. I have my carpark space.
2 juillet 2025
Réponse : Stashbee
Hi Mrs Hardstaff,
Thank you for the great review! We're glad our team was able to keep you updated and help you secure your parking space.
Kind regards,
The Stashbee Team
Quick match
Quick match
I randomly put my rental space in this website, did not expect it will work. Actually, it turned out to work so quickly and the whole process is so smooth. Well done. the only thing I was hoping to improve is maybe the company could provide some latest advice about whether my price could go higher to be more market price. (BTW I am the host)
10 juillet 2025
Réponse : Stashbee
Hi Julia,
Thank you for your kind review! We're so glad to hear the process was smooth and worked quickly for you.
We're sorry if the pricing guidance was not clear, just to let you know, there’s a section on your listing page that shows both dynamic and manual pricing. The dynamic pricing range gives an idea of what similar spaces are going for in the current market, which can help you decide on a competitive rate.
If you ever need help with pricing or anything else, feel free to reach out via live chat on our website or email us at support@stashbee.com, we’re always happy to help!
Kind regards,
The Stashbee Team
0 stars
0 stars. The customer service is totally useless. There’s no way to get in touch with an actual human. They made it so difficult to contact them, it’s ridiculous.
People should stop buying from this guys. Utterly bad and unprofessional.
7 juillet 2025
Avis spontané
Réponse : Stashbee
Hello A,
We're very sorry to hear about your experience.
We always aim to provide helpful and accessible customer service, so it's disappointing to hear we missed the mark in your case. Unfortunately, we’re unable to locate your details in our system based on this review but we’d really like the opportunity to assist you directly.
Please don’t hesitate to get in touch with our team via live chat on our website or by emailing us at 'support@stashbee.com' as a member of our team will be happy to help.
Regards,
The Stashbee Team
Easy to use service
Great website and system to use, so far excellent space providers as well.
21 juin 2025
Réponse : Stashbee
Hi Anthony,
Thank you for your review, we're glad to hear that you found our service easy to use.
Kind regards,
The Stashbee Team
To book a unit was easy and strait…
To book a unit was easy and strait forward. The communications where prompt and clear
16 juin 2025
what a waste of time
what a waste of time. I booked a room then the owner cancelled me becuase he wanted to double the price so I booked again and he then told me I couldnt have the whole room as he wanted to rent it out to other people. then the other garages I booked no one got back to me!
20 juin 2025
Avis spontané
Réponse : Stashbee
Hello Sarah,
We're sorry to hear things didn’t go smoothly with your recent bookings.
This definitely isn’t the kind of experience we want our customers to have. If you drop us a message at support@stashbee.com, we’d be happy to help you find a better space and make sure things go more smoothly next time.
We’re here to help and would love the chance to turn this around for you.
Regards,
The Stashbee Team
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