Statushomecare Avis 179

A 5l tub of paint was 2thirds empty

Statushomecare is where we buy the base of the wire bushes to clear moss from roofs,
Website is very clear. Prices are good delivery is excellent. We’ve returned time after time.

Despite reading poor reviews I thought I would give this company a try!
I ordered some packets of Minky super absorbent soak ups with antibacterial formulation. BUT , even though the order confirmation said that’s what I ordered, I received Minky brites soak ups that do not have the antibacterial ingredients. Obviously a cheaper version of Minky soak ups.
I will not buy from this company again.

I ordered Vitax Apple Maggot Refill via B&Q. The website states in black and white 2 refills. I only received one. After various e-mails involving taking pictures of the product Status insisted they were right.
If I knew how to send a copy of their website offer I would ( 87 ). Have given up now.

Excellent customer service and order arrived ahead of estimated delivery date. Will definitely be ordering again

Fantastic, cannot fault at all, have used a few times now!

I foolishly read the reviews after I had ordered and paniced as a lot of the reviews werent good,but I need not have worried the saucepans and frying pans have just arrived,beautifully packed and good quality for the money.Well done Status

I placed an order more than 2 months for several items from Statushomecare, but many still haven’t arrived. Some that did were leaking chemicals from loosely sealed bottles, creating a hazard that had to be disposed of immediately.
The customer service assistant handling my case seems untrustworthy, feels like scamming me with emails full of new tracking numbers, but refuses to send me my items. When I contacted the delivery companies, I was told that Statushomecare hadn’t actually shipped my items on multiple occasions, and I was advised to pursue legal action.
This is a serious breach of their Terms of Service and other commitments as a trader. I’m extremely upset with how my order has been handled.

Absolutely terrible customer service. I placed the order on the 9th of January 2026. Now it has been nearly 2 months, and some items are still not delivered, and some delivered leaked into the packaging as was not screw properly. The response from Status Care Home is that the delivery company lost my packages 6 times. There is no any follow up. I am really disappointed by how Status Care Home treats and not value their customers!!

Great company to buy from. Well priced goods. Great service.

Three orders for coffee tea and sugar sets, I ordered them separately from this company because I needed two coffee two tea and one sugar, the two tea pots came but the one sugar and two coffee didn’t arrive, they said they had none in stock and cancelled my order, I then reordered and they did the same again!! Why do you have an item on your website that is available to buy if it’s never going to be shipped?
I now have two tea storage pots that are unusable because I’m missing the others to match the set, I am going to ask for a refund for them as they are unusable but I have no trust in this company

I purchased a toilet seat from status home care, which took over a week to anrrive. Having fitted it and disposed of the old seat, found the hinge would not lock onto the pin, so occasionally became unstable and would jump when sat on, I wrote to the company and they expect me to send the dysfunctional one back to get a replacement - leaving me without a toilet seat for who knows how long! Appalling customer service so I would not recommend this company.

Order is always delivered on time and well packaged

I loved the cups I bought. They were very well packed & delivered on time. Excellent service.

Great quality product, price and service ⭐️⭐️⭐️⭐️⭐️

Absolutely blown away with my experience with this store.
I needed a new milk bottle holder, found one on sale. I added a few other bits and pieces that were at very competitive prices.
Order was placed on 23rd December, with standard shipping.
Order was delivered on 24th December!!
Very happy with purchases and will definitely use store again

Excellent range of products and good delivery time.

In my order, I received one incorrect item out of a set of eight. I informed the company in writing and requested that the wrongly delivered product be exchanged for the correct one, as is standard under the UK Consumer Rights Act 2015 when goods do not match the order.

Instead of resolving this easily, I was asked to return the entire shipment via EVRI. This is disproportionate and not in line with the seller’s obligation to repair or replace the incorrect part of an order without causing unnecessary inconvenience to the consumer.

Additionally, the communication was impersonal and showed little attention to the details of my message.

Based on my experience, the customer service does not meet the minimum expectations of care or proper compliance with UK consumer protection standards.

Quick delivery Very good price. Well packaged.

NICE CLASSY DECORATION, WELL PACKAGED, LITTLE SURPRISED IT WAS FLAT, PICTURE LOOKED CERAMIC, BUT STILL VERY NICE