Stellantis Financial Services UK Avis 

5 347
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I found that Stellantis arranged my finance quickly even though I was only seeking a small amount of finance and when I wanted to clear the balance early, they arranged the settlement quickly and gra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I rang to pay off my car finance and spoke to Gareth who was extremely helpful and made it really easy for me. I didn’t have to wait long and conducted the whole thing over the phone as I hadn’t got m... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Call centre staff I spoke to were very polite and helpful apart from 1 when I’d been waiting in the queue for 20+ minutes only for the agent when asking for my name the call was cut! Was not happy in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always receive the best support when I need it. The advice with clear explanation from the friendly staff is very useful which it helps me to decide to do the right way.

À propos de l'entreprise

Écrit par l'entreprise

At Stellantis Financial Services, we offer a wide range of car finance products across new and used cars within the Stellantis group. Let us help you discover which finance options are most suitable for you!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(5 347)

2 736 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent staff and customer service

Excellent staff and customer service

2 octobre 2026
Logo de Stellantis Financial Services UK

Réponse de Stellantis Financial Services UK

Hello Tracy,

We are delighted to hear that you experienced exceptional support from our team. Thank you very much for taking the time to share your wonderful feedback with us.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

I have not had any problem with my bank…

I have not had any problem with my bank loan for the car with the last one and so far with this new one

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello,

Thank you for taking the time to share your feedback. We are happy to hear that both of your vehicle financing experiences with us have gone so smoothly and without any issues.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

A pleasant experience

A pleasant experience, thanks for the help 🤓👍

25 septembre 2026
Logo de Stellantis Financial Services UK

Réponse de Stellantis Financial Services UK

Hello Shaun,

We are so glad to hear that you had such a great experience and that our assistance was helpful to you. Thank you very much for taking the time to share your positive feedback with us!


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Proffessionism

Proffessionism

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Alexander,

Thank you for taking the time to leave such a positive review.

Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

I was kept informed of all aspects of…

I was kept informed of all aspects of my service great experience customer service was very efficient and helpful

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Michael,

We are delighted to hear about your great experience with our team. It is wonderful to know that you were kept fully updated on your service and found our communication both helpful and efficient. We truly appreciate your positive feedback.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 4 sur 5 étoiles

Quick response

Quick response

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Michael,

Thank you for taking the time to leave such a positive review.

Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Very helpful .and a uk based operator…

Very helpful .and a uk based operator .that's much easier to deal with.the guy i spoke to was polite and knowledgeable. *****

2 octobre 2026
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Réponse de Stellantis Financial Services UK

Hello,

We are delighted to hear that you had such a great experience speaking with our team. It is wonderful to know that you found the service so polite, knowledgeable, and easy to deal with. Thank you very much for taking the time to share your positive feedback!


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Amazing work

2 octobre 2026
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Réponse de Stellantis Financial Services UK

Hello,

We are pleased you were happy with the service, thank you for leaving such a positive review.

Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

The staff were always friendly in what…

The staff were always friendly in what ever they were trying to accomplish

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Katy,

We are delighted to hear that our team members were consistently welcoming and friendly whenever they assisted you. Thank you for taking the time to share your wonderful five-star feedback with us.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 4 sur 5 étoiles

The customer service was professional…

The customer service was professional at her job, could have been a better discount on the final settlement.

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Mark,

We appreciate your positive review. We are happy to hear that our team delivered professional service, and we hear your thoughts regarding the final pricing.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Great service quick and so easy would…

Great service quick and so easy would recommend this company

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello John,

We are so glad to hear that you experienced such a smooth and speedy process with us. Thank you very much for taking the time to share your positive feedback and for recommending our team.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

When I rang to ask about paying my car…

When I rang to ask about paying my car off it was quick and painless

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello,

We are so glad to hear that finalizing your car agreement over the phone was such a quick and hassle-free process for you. Thank you very much for taking the time to share your positive experience!


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Great customer service very helpful

Great customer service very helpful

25 septembre 2026
Logo de Stellantis Financial Services UK

Réponse de Stellantis Financial Services UK

Hello Mark,

We are so pleased to hear that our team was able to assist you effectively. Thank you for taking the time to share your positive feedback with us!


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Easy process.

Easy process.

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Robert,

Thank you for taking the time to leave such a positive review.

Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Excellent customer service.....but

Excellent customer service once you have negotiated the steps to actually talk to a person.
Having been asked to ring them it would have been great to have a dedicated line to speak to someone straight away

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Geoff,

We are glad you enjoyed your experience with our team and appreciated the support you received. We also recognise how valuable your time is and note your comments regarding the phone navigation process. Having a more direct way to reach an advisor is great feedback, and we will use your insights to help improve our communication channels moving forward.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 4 sur 5 étoiles

Was quick in giving answer and on time…

Was quick in giving answer and on time every month would go with them again I find them a good company

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Robert,

We are so pleased to hear that our prompt responses and reliable monthly service met your expectations. Knowing that you would choose to work with us again means a great deal to our team, and we truly appreciate your kind feedback.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 4 sur 5 étoiles

Needs phone contact for none savy user's

Needs phone contact for none savy user's

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Kathleen,

We appreciate your positive rating and take your feedback on phone support seriously as we work to improve.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Very understanding staff who deal with…

Very understanding staff who deal with you quickly, they answer all my questions and sorted out my settlement 10/10
Thank you

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello Stephen,

We are delighted to hear that our team provided prompt, understanding assistance and successfully resolved your settlement request. Thank you so much for sharing your positive feedback and for giving us a top rating.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

If i ever need finance for car again, Stellantis would be my first option.

Good customer service, fast payout. Very helpful service and very friendly staffs

25 septembre 2026
Logo de Stellantis Financial Services UK

Réponse de Stellantis Financial Services UK

Hello,

We are so pleased to hear that you experienced prompt payouts and excellent customer care. Thank you for sharing your positive feedback about our friendly team.


Bethan
Customer Service Team Leader
Stellantis Financial Services

Noté 5 sur 5 étoiles

Exellent quality service

Exellent quality service

25 septembre 2026
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Réponse de Stellantis Financial Services UK

Hello David,

We are pleased the service you received was excellent.

Bethan
Customer Service Team Leader
Stellantis Financial Services

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