I found that Stellantis arranged my finance quickly even though I was only seeking a small amount of finance and when I wanted to clear the balance early, they arranged the settlement quickly and gra... Voir plus
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Call centre staff I spoke to were very polite and helpful apart from 1 when I’d been waiting in the queue for 20+ minutes only for the agent when asking for my name the call was cut! Was not happy in... Voir plus
L'entreprise a répondu
I rang to pay off my car finance and spoke to Gareth who was extremely helpful and made it really easy for me. I didn’t have to wait long and conducted the whole thing over the phone as I hadn’t got m... Voir plus
L'entreprise a répondu
Always receive the best support when I need it. The advice with clear explanation from the friendly staff is very useful which it helps me to decide to do the right way.
À propos de l'entreprise
Écrit par l'entreprise
At Stellantis Financial Services, we offer a wide range of car finance products across new and used cars within the Stellantis group. Let us help you discover which finance options are most suitable for you!
Coordonnées de contact
Royaume-Uni
- stellantisfinancialservices.co.uk
4,2
Bien
5 k avis
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good service on phone
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Paul,
We're happy to hear that our phone service was good. We appreciate your positive feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Jenny,
We are please the service you reviewed was professional and efficient. Thank you for the positive review.
Bethan
Customer Service Team Leader
Stellantis Financial Services
He was very helpful & patient
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello David,
We are so pleased to hear that you found our team member helpful and patient. Thank you for taking the time to share your positive feedback with us.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Quick and accurate response/ resolution…
Quick and accurate response/ resolution to my call.
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Tajudeen,
We are delighted to hear that you received a prompt and effective resolution to your call. We always aim to provide efficient and helpful service. Thank you for your kind words.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Extremely helpful and friendly
Extremely helpful and friendly, Shannon and Chayna were amazing explaining everything and sorting out my re-finance, and kept updating via email was all completed within 45mins.
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We're so pleased to hear that our team was extremely helpful and friendly, and that everything was explained clearly. It's wonderful to know that your re-finance was completed efficiently with regular updates.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Steve,
We appreciate your feedback on our professional service. We are actively working to improve our response times.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Josh,
Thank you for the positive feedback, we really appreciate your kind words.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello John,
We are so happy to hear that our assistants provided you with great service. Thank you for your positive feedback; it means a lot to us.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Online system easy to navigate.
Online system easy to navigate.
Any queries recieve quick responses
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Valerie,
We're so pleased to hear that you found our online system easy to use and that your queries received quick responses. Thank you for your positive feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Ill be honest anytime mate
Ill be honest anytime mate, because you are asking about the reviews i will answer you what ever i have experience , so far the company doing well, great job guys, im satisfied with the system that anytime we contact stellantes through email tney will normally answer it. So good luck all…
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Julius,
We truly appreciate you taking the time to share your positive experience with us. We are delighted to hear that you are satisfied with our system and that our email communication has met your expectations. Your feedback is incredibly valuable and motivates us to continue providing excellent service. Thank you for your kind words and support!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Vanathy,
Thank you for taking the time to leave a 5 star review, we are pleased to hear the service was fantastic.
Bethan
Customer Service Team Leader
Stellantis Financial Services
New car finance
Everything went smoothly with the finance for my new car . No problems at all and having been with the company for 15 years or so very happy with the service provided.
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Glyn,
We're so pleased to hear that the finance process for your new car was smooth and problem-free. It's wonderful to know that after 15 years, you're still very happy with the service we provide. Thank you for your continued loyalty and positive feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
The call centre staff that I contacted…
The call centre staff that I contacted were helpful in relation to quiries that I received even though there were occasions when the wait to be answered was lengthy.
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We're glad to hear our agents were helpful with your inquiries. We understand that wait times can be frustrating, and we are actively working to improve our response efficiency for all our valued customers.
Bethan
Customer Service Team Leader
Stellantis Financial Services
No pressure very easy to work with
No pressure, plenty of support in place for customers.
Fantastic customers service, customer satisfaction achieved at all stages and through out the contract. Thanks
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Patrick,
We're delighted to hear that you felt no pressure and received plenty of support. It's wonderful to know that you experienced fantastic customer service and that your satisfaction was achieved throughout your contract. Thank you for your kind feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Debora,
Thank you for taking the time to leave such a positive review.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Wendy,
We are so pleased you found our service efficient and simplistic. Thank you for your wonderful feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Very poĺite & helpful phone contact
Very poĺite & helpful person on the phone & didn't have to wait too long to speak with him.
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Susan,
We're delighted to hear that you had a positive experience and that our team member was polite and helpful, and that you didn't have to wait long. Thank you for your feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Hassle free
Hassle free, straightforward application. Quick completion time online no problems
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We appreciate your positive feedback! We are delighted to hear that you found the application process straightforward and that you experienced quick completion time online without any problems.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Call centre staff I spoke to were very…
Call centre staff I spoke to were very polite and helpful apart from 1 when I’d been waiting in the queue for 20+ minutes only for the agent when asking for my name the call was cut! Was not happy in repeating the process!
Dislike the menu driven system when speaking directly to a person would be far quicker in getting to required department.
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We are sorry to hear about your frustrating experience with our call centre, especially after waiting for so long. We understand how irritating it is to have a call disconnected unexpectedly. We are also reviewing our menu system to improve direct access to the right department. Your feedback is invaluable as we work to enhance our services.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Good service when eventuality get to…
Good service when eventuality get to speak to representative
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We're happy to hear that our service was good once you connected with us. We appreciate your patience.
Bethan
Customer Service Team Leader
Stellantis Financial Services
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