I found that Stellantis arranged my finance quickly even though I was only seeking a small amount of finance and when I wanted to clear the balance early, they arranged the settlement quickly and gra... Voir plus
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Call centre staff I spoke to were very polite and helpful apart from 1 when I’d been waiting in the queue for 20+ minutes only for the agent when asking for my name the call was cut! Was not happy in... Voir plus
L'entreprise a répondu
I rang to pay off my car finance and spoke to Gareth who was extremely helpful and made it really easy for me. I didn’t have to wait long and conducted the whole thing over the phone as I hadn’t got m... Voir plus
L'entreprise a répondu
Always receive the best support when I need it. The advice with clear explanation from the friendly staff is very useful which it helps me to decide to do the right way.
À propos de l'entreprise
Écrit par l'entreprise
At Stellantis Financial Services, we offer a wide range of car finance products across new and used cars within the Stellantis group. Let us help you discover which finance options are most suitable for you!
Coordonnées de contact
Royaume-Uni
- stellantisfinancialservices.co.uk
4,2
Bien
5 k avis
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Perfect plan for a perfect car
Financing my new car was made so easy, matched a perfect finance plan to suit my needs, everything was made clear from the start with no hidden surprises
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Chris,
We are so glad to hear that financing your new car was made easy and that we were able to find a perfect plan for you with no hidden surprises. Thank you for your positive feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello,
Thank you for taking the time to leave such a positive review, we are pleased the service was great.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Ian,
Thank you for the positive feedback.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Excellent service,Stellantis was so…
Excellent service,Stellantis was so easy to contact and i would highly recommend them for finance.
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Ian,
We are so pleased to hear about your excellent experience and that you found us easy to contact. We truly appreciate your high recommendation for our finance services!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Disgraceful companyu
Total waste of time would choose this company again all good to take your money but do not fulfil what they were selling disgraceful
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Paula,
We are truly sorry to hear that our service did not meet your expectations and that you feel your experience was a waste of time. We understand your frustration regarding the value you received. If you would like to discuss this further, please do not hesitate to contact our Customer Service department.
Bethan
Customer Service Team Leader
Stellantis Financial Services
I had nothing but the best service the…
I had nothing but the best service the customer services team were informative
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Ann,
We're so glad to hear that you received the best service and found our customer service team to be informative. Thank you for your positive feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
very professional
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Jeffrey,
Thank you for taking the time to leave a 5 star review.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello,
Thank you for taking the time to leave a review, we are pleased to hear the service was good.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Sending erroneous statements suggesting…
Sending erroneous statements suggesting that a large payment had been missed and what might ensue is cruel and unhelpful.
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Peter,
We sincerely regret any distress caused by the incorrect statement. We are reviewing our processes to prevent such errors.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Emmanuel,
Thank you for your positive feedback. We are so pleased to hear that you had a good experience with us.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Experience has been really good
Experience has been really good, but come back and buy another Stella at this car
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We're so happy to hear you had a great experience with us! We appreciate your kind words and look forward to welcoming you back.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Over 3 Months to deal with a complaint and still not reimbursed
It took 3 months to process a complaint for a car that was illegally faulty since the day of delivery. Multiple calls to Stellantis and promises that I would get a call back from a manager, but never had a call returned. Without a car for 9 weeks out of the first 3 months as it had a faulty speedo. I have never experienced such poor customer service. My financial agreement has now been cancelled, but still no refund and now close to 4 months of complaining. The dealer returned the cash to Stellantis in full for the faulty car 2 weeks ago, yet Stellantis have STILL not reimbursed me! Appalling.
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Matt,
We are very sorry to hear about the extremely frustrating experience you've had with your vehicle and the delays in resolving your complaint. We understand your disappointment and the significant inconvenience this has caused, especially regarding the refund. We are committed to looking into this matter further.
Bethan
Customer Service Team Leader
Stellantis Financial Services
I think it’s really difficult to speak…
I think it’s really difficult to speak to a human!! It has caused unnecessary stress trying to be in touch with the company regarding returning my car
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Kerri,
We appreciate you sharing your experience. We understand your frustration with reaching us and are actively working to improve our communication channels for car returns.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Customer service was great
Customer service was great. The form was self explanatory. The only British was it would have been easier to fill in if it could have been typed instead of written. But all in all a good experience.
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Gwynne,
We're so glad to hear you had a good experience with us and found our customer service great! We appreciate your feedback regarding the form and will certainly consider making it typable for future improvements.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Everything was online simple to follow.
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We are so pleased to hear that you found everything online simple to follow. Thank you for your positive feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello Devon,
We are so pleased to hear that you had such a positive experience with our team. Thank you for taking the time to share your kind feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
Very easy to do
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Barbara,
We're so happy to hear that you found our process straightforward and easy to use. We truly appreciate your positive feedback!
Bethan
Customer Service Team Leader
Stellantis Financial Services
I found that your financial services…
I found that your financial services where very good, staff always helpful and courteous when I needed to speak to them .
25 septembre 2026
Réponse de Stellantis Financial Services UK
Hello,
We're happy to hear that you found our financial services very good and that our agents was always helpful and courteous when you needed assistance. We appreciate your positive feedback.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Everything from start to finish was…
Everything from start to finish was handled well. Easy to get hold of if a problem. No problems in settling up early. Would use again if needed in future
18 septembre 2026
Réponse de Stellantis Financial Services UK
Hello Debbie,
We're delighted to hear that everything was handled well from start to finish and that you found it easy to reach us. We appreciate your positive feedback and are pleased that settling up early was not a problem.
Bethan
Customer Service Team Leader
Stellantis Financial Services
Réponse de Stellantis Financial Services UK
Hello,
We are pleased to hear the customer service was great. Thank you for your feedback.
Bethan
Customer Service Team Leader
Stellantis Financial Services
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