Stone & Surfaces Direct Avis 2 748

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything delivered as ordered. Promptly and neatly. Delivery was actually a day earlier than scheduled but was left appropriately at the kerbside. Great selection of stones, will not hesitate to... Voir plus

Noté 5 sur 5 étoiles

Made two separate orders for small bags of mixed walling blue stone. Deliveries went well. Nice drivers used a pallet truck to put on the drive. Stone is very good quality and we used every last piece... Voir plus

Noté 5 sur 5 étoiles

Brilliant service and great communication. I did not see the driver as i was not at home, but clearly the business is aligned with the delivery courier as it was dropped where i needed it. Definitely... Voir plus

Noté 5 sur 5 étoiles

As all previous orders, brilliant service. Easy to order online. Delivery day choice is brilliant. Always turns up on time, as instructed. Also, the slate we have bought is very clean, no crap/dust/ch... Voir plus

À propos de l'entreprise

  1. Magasin de pierres naturelles
  2. Fournisseur de granulats
  3. Boutique de drapeaux
  4. Magasin d'articles pour l'aménagement paysager
  5. Fournisseur de matériaux de pavage
  6. Fournisseur de pierres

À propos de Stone & Surfaces Direct

Écrit par l'entreprise

Here at Stone & Surfaces we specialise in the supply of natural stone and man-made products for use in exterior and interior surfaces such as the floor, wall, external terrace, paths, driveways and planting beds.

Our portfolio of products includes:-

• Decorative slate aggregates.

• Paving and rockery.

• British stone walling.

• Stone, wood & concrete surface veneers.

Many of the above products can only be purchased through Stone & Surfaces Direct.

Our portfolio of light weight, thin surface veneers include slate, stone, wood, concrete and metal finishes that can also be applied with a unique magnetic fixing system.

Why are we different?

We are different from other online companies because we show all our customers the material source and origin of manufacture, which means there is a chain of custody for any products purchased.

All of our supply partners are vetted to ensure their compliance with industry standards for the raw materials used and the products manufactured, as well as their quality and ethical compliance.

This process of assessment emanates from over 30 years’ plus experience we have in the extraction and manufacture of natural stone and related products, ensuring only the best quality products are offered.

Close attention to industry best practises means we are also valued members of The Stone Federation of GB, the official trade association for the natural stone industry and liaises with government on technical standards in the industry.

Our customers can buy with the confidence of knowing that in the unlikely event there is an issue with any products purchased, there is complete traceability through to the source to ensure any issues are resolved and the product is replaced or fixed with minimum disruption.

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Why we are different?

Écrit par l'entreprise

We offer products DIRECT from the source.
We are committed to sourcing the highest quality products Direct from the quarry and manufacturing source to ensure our customers get the best value for money purchases.

Our Quality Promise

Free replacement or returned

If our product does not meet the standard expected we will replace Free of charge or offer a full money back guarantee.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The product was good but the delivery…

The product was good but the delivery was advised from 9.30 then updated to after 1.30 but actually arrived finally at 3pm. Better advice system required or talk with driver?

10 avril 2026
Logo de Stone & Surfaces Direct

Réponse : Stone & Surfaces Direct

Hello Iain, many thanks for your comments. We are sorry that the delivery arrival time was much late than the original time quoted. The system we use provides live updates, so the original time is the planned time but any situation such as a traffic incident or delays at earlier drops will cause adjustments to the ETAs. We would however expect the delay time to be shorter than that you experienced and we are sorry for any inconvenience caused. Many thanks

Noté 5 sur 5 étoiles

Good products and service

Everything delivered as ordered. Promptly and neatly. Delivery was actually a day earlier than scheduled but was left appropriately at the kerbside.

Great selection of stones, will not hesitate to use again.

11 avril 2026
Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, really nice slate, exactly as described
Delivery was good, the driver was very friendly and helpful

10 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Great product

Great product - as described and looks lovely. Delivery was quick, just a pity that the delivery company did not give an estimated delivery time as promised.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

All good, but …..

All good. However, the two hour window provided first thing in the morning was then pushed back by two hours which buggered up the plan for the day. Same thing happened with my previous order. May be better to give a 4 hour window and not have to change it.

9 avril 2026
Noté 5 sur 5 étoiles

5 Gold Stars

The whole experience from ordering to the delivery was amazingly brilliant as so was the slate of good quality.

The company kept the communication regarding the delivery updates including H&S aspects. I genuinely cannot fault the company nor can I fault the delivery company. I will certainly be ordering from them again. Thank you.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely stone

Made two separate orders for small bags of mixed walling blue stone. Deliveries went well. Nice drivers used a pallet truck to put on the drive. Stone is very good quality and we used every last piece to fill small gabions. The new seating area looks lovely.

16 avril 2026
Avis spontané

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