Stove World UK Avis 

5 064
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very pleased with the Ecosy Panoramic With Cast Base which was installed last week. It looks more modern than our old one and the big glass door is great - it's like watching telly. It has a slimmer f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extreemly pleased with our purchase from stoveword. Our multifuel burner is exactly what we required .it was delivered on time and the driver was very helpful.well packaged and protected.we are going... Voir plus

Noté 5 sur 5 étoiles

Before I purchased this log stove I must have looked at close to 200 different stoves but when I found this I read the description and looked at all the photos and I thought yes, I had it installed by... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All real product info and data surrounded the offer c/w pictures measurements, plenty of customer feedback reviews which is always great to read. the RRP and offer price is always good to compare to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de poêles à bois

Informations provenant de diverses sources externes

Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(5 064)

917 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

10/10 for the quality of the fire and…

10/10 for the quality of the fire and delivery . Will recommend all day long

10 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! There is nothing better than hearing our customers are completely satisfied with their purchase and service. We're so incredibly grateful for your recommendations.

Noté 5 sur 5 étoiles

Very quick delivery and beautifully…

Very quick delivery and beautifully packaged so arrived in perfect condition.

15 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! There's nothing better than a fast delivery arriving safe, sound, and looking great. Have a brilliant day, and please let us know if you ever need anything else!

Noté 5 sur 5 étoiles

ReLly happy with the fire bowl!!

ReLly happy with the fire bowl!!! Exceeded expectations

15 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! We love hearing that your new fire bowl exceeded expectations. Here’s to plenty of great nights ahead warming up by the fire! Enjoy!

Noté 5 sur 5 étoiles

You’re representative Tom was very…

You’re representative Tom was very helpful and called back leaving a message which was very helpful ,and correct item was delivered
Thank you

15 juin 2026
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Réponse de Stove World UK

Thank you so much for taking the time to leave this wonderful review! We are thrilled to hear that Tom was able to provide such helpful support and ensure your correct item was delivered. I’ll be sure to pass your kind words along to him.

Thanks again for choosing us, and please don't hesitate to reach out if you need anything else!

Noté 5 sur 5 étoiles
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Réponse de Stove World UK

Thanks for the stars! We’re thrilled you enjoyed our service. If you ever need anything else, we're always here to help. Have a wonderful day!

Noté 5 sur 5 étoiles

Fast and efficient service

Fast and efficient service, the product is excellent value for money and easy to install.

12 juin 2026
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Réponse de Stove World UK

Thanks for the great feedback! We are so glad the installation was a breeze and that you're happy with the value. Let us know if you ever need anything else!

Noté 5 sur 5 étoiles

Great service

Great service , great product . Very competitive pricing . No complaints .

9 juin 2026
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Réponse de Stove World UK

Thank you for the great feedback! "No complaints" is exactly what we like to hear. We truly appreciate your support and are glad you're happy with our prices and service.

Noté 5 sur 5 étoiles

If all companies were half as good as…

If all companies were half as good as this one things would look up!
They are always prompted on delivery and easily contactable buy phone.
To be honest I only use Stove World for my wood burner needs…

1 juin 2026
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Réponse de Stove World UK

Wow, what an incredible compliment! Thank you so much for your loyalty and for making Stove World your go-to for all your wood burner needs. We take great pride in keeping our deliveries prompt and our phone lines easily accessible, so it’s wonderful to hear that this stands out to you. Thank you for your amazing support!

Noté 4 sur 5 étoiles

Good service and good product

Fast and efficient delivery. Well packed.
Nice unit - as described. Have not fully tested yet (been too hot outside!)

12 juin 2026
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Réponse de Stove World UK

Thanks for the great review! We're glad everything arrived safely and quickly. Don't blame you at all for waiting out the heatwave before testing it out! We hope you love it once you get to use it fully. Thanks for choosing us!

Noté 4 sur 5 étoiles

Fast efficient service and plenty of…

Fast efficient service and plenty of useful information on website and responses to email questions great . Only for stars instead of five as delivery driver was rude and pallet arrived ‘broken in transit’
He also did not follow instructions regarding the delivery (blocked the road with the van at the end of the road instead of driving down blaming a ‘tree’ that prevented him from going further?!?) nor engaged in any polite conversation just dumped the pallet at the entrance to the driveway and walked away with very little to say. Shame

8 juin 2026
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Réponse de Stove World UK

Thank you for your kind words about our website and customer service team. We are deeply sorry for the frustrating experience you had with the delivery. We use third-party courier services, but we take driver conduct and delivery instructions very seriously. We will be raising this issue directly with the courier network to ensure it is handled. If your actual order suffered any damage due to the broken pallet, please reach out to our email team so we can make it right.

Noté 5 sur 5 étoiles

Bloody Brilliant company

Bloody Brilliant company - wish others were like Stove World , they shipped an excellent log burner overnight! was like Amazon ! Purchased all my accessories and they quickly sorted me out when I ordered the wrong part - superb business - don't price hunt - use these guys !

8 décembre 2025
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Réponse de Stove World UK

Wow, thank you for such a fantastic review! We are thrilled that you had such a great experience with our overnight shipping and that our customer service team was able to help you out with the accessory exchange. Your recommendation means the world to a business like ours. Thanks for choosing Stove World!

Noté 5 sur 5 étoiles

Really good price and spotless quality

Really good price and spotless quality

11 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! We work hard to combine top-tier quality with great prices, so your review means a lot to the whole team. Enjoy your purchase and have a wonderful day!

Noté 5 sur 5 étoiles

The product very good and the delivery…

The product very good and the delivery as promised, so overall very good.

3 juin 2026
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Réponse de Stove World UK

Thanks for the great review! We love hearing when everything goes smoothly and as promised. Enjoy your new stove, and have a fantastic day!

Noté 5 sur 5 étoiles

This Company was recommended by…the woodburner fitter

This Company was recommended by woodburner fitter. Great selection to choose from. Chose ecosystem Panoramic 5kw multi fuel fire. Ordered it and it was delivered within 48 hours. Great service.

8 juin 2026
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Réponse de Stove World UK

Thank you so much for the wonderful review! We are incredibly grateful for the recommendation from your fitter, and we are thrilled that you found the perfect Ecosy+ Panoramic 5kW multi-fuel fire from our selection. Getting your order to you safely within 48 hours is exactly the kind of service we strive for. Thank you for choosing Stove World, and we hope you love your new fire!

Noté 5 sur 5 étoiles

Good experience

Good experience. Wood burner was well priced, arrived on specified delivery date, and good comms from Stoveworld in the run-up. Would recommend

15 juin 2026
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Réponse de Stove World UK

We are thrilled to hear that you were happy with our pricing, delivery timing, and communication leading up to your delivery. Keeping our customers informed every step of the way is very important to us. Thank you for the recommendation and for choosing Stove World!

Noté 5 sur 5 étoiles

Great company to deal with.perfect…

Great company to deal with.perfect returns policy . Well done team

1 juin 2026
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Réponse de Stove World UK

Thank you for the great feedback! We believe a perfect returns policy is just as important as a great buying experience, and we're so glad you had a positive experience dealing with us. We appreciate your support!

Noté 5 sur 5 étoiles

Communication was excellent and…

Communication was excellent and delivery was as promised.

8 juin 2026
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Réponse de Stove World UK

We believe that clear communication and dependable delivery are key to a great experience, so we are thrilled to hear we hit the mark for you. We truly appreciate your business!

Noté 5 sur 5 étoiles

Great service

Great service. Good communication, very quick and efficient delivery and the product is also excellent. Would highly recommend.

29 juin 2026
Avis spontané
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Réponse de Stove World UK

Thank you for the wonderful feedback! We're so glad our team and delivery service hit the mark for you, and that you're happy with your product. Your recommendation means the world to us!

Noté 5 sur 5 étoiles

Stove World & Ignite Fires. Dream team!

We were recommended to buy a stove from Stove World, and were happy to this, however, what made the experience outstanding was Scott from Ignite Fires near Basingstoke. He helped us to spec the stove, advised on the install, then collected it. The fireplace had a 70's gas fire and Flintstones hearth.... All removed tidied and the new stove and hearth fitted. The guy is a genius, he made a tired old fireplace not fit for purpose, into something wonderful. Very happy. Give Scott at Ignite Fires a call, and buy your stove from Stove World!

24 juin 2026
Avis spontané
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Réponse de Stove World UK

This is fantastic to hear! We're so glad you're happy with your new stove, and a massive shoutout to Scott at Ignite Fires for doing such an outstanding job on the installation. Thank you for choosing us and for sharing your great recommendation with other customers!

Noté 5 sur 5 étoiles

Highly recomnended

Accurate description, user friendly website and excellent sales support by telephone. Super fast, secure delivery. Highly recommended.

3 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! It's great to hear that our phone support team and fast delivery service looked after you so well. Enjoy your purchase, and please let us know if you ever need anything else!

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