Stove World UK Avis 

5 062
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Very pleased with the Ecosy Panoramic With Cast Base which was installed last week. It looks more modern than our old one and the big glass door is great - it's like watching telly. It has a slimmer f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Before I purchased this log stove I must have looked at close to 200 different stoves but when I found this I read the description and looked at all the photos and I thought yes, I had it installed by... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Hampton Highline 5 a few years ago, excellent fire at a really great price. Just bought some spare parts which are surprisingly well priced. Great service and superb quality.

L'entreprise a répondu

Noté 5 sur 5 étoiles

All real product info and data surrounded the offer c/w pictures measurements, plenty of customer feedback reviews which is always great to read. the RRP and offer price is always good to compare to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de poêles à bois

Informations provenant de diverses sources externes

Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(5 062)

915 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Nice stove which looks good value

Nice stove which looks good value. Delivered on a pallet to the driveway. Delivery was not the most efficient (lorry too big for local roads on 1st occasion despite my warnings) but arrived the following day.

18 juin 2026
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Réponse de Stove World UK

Thank you for taking the time to share your feedback. We are delighted to hear that you love the stove and feel it offers great value!

We are very sorry for the frustration caused by the initial delivery attempt. While we always pass access warnings along to our third-party pallet networks, heavy haulage depots can occasionally face vehicle availability limits on the day. We are glad the local depot was able to resolve it quickly and get your stove safely to your driveway the following day.

Thank you again for your patience and for choosing Stove World. We hope you enjoy your new stove!

Noté 5 sur 5 étoiles

Great company

Great company. Best price on the internet and delivered exactly on time. Fantastic customer service.

25 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! It's always fantastic to hear when we've ticked all the boxes—great value, on-time delivery, and top-tier customer service. We really appreciate your recommendation, and we hope you thoroughly enjoy your purchase!

Noté 5 sur 5 étoiles

Very easy and fast delivery product is…

Very easy and fast delivery product is very good

24 juin 2026
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Réponse de Stove World UK

Thank you for the fantastic feedback! We're thrilled to hear that everything went smoothly, arrived quickly, and that you love the product. Thanks for choosing Stove World!

Noté 5 sur 5 étoiles

What a great service from start to…

What a great service from start to finish. From ordering to delivery it was seamless, thank you.

24 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience, Sonia! We always aim to make the process as straightforward and stress-free as possible, so hearing that your delivery was seamless means the world to us. The Ecosy+ Hooga 8 is a truly fantastic, highly-efficient stove, and it's going to make such a beautiful, cozy addition to your home. We truly appreciate your kind words and your business.

Noté 5 sur 5 étoiles

Spot on ,only place i use for parts for…

Spot on ,only place i use for parts for my stove.

16 juin 2026
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Réponse de Stove World UK

Thank you for the fantastic feedback! We're thrilled to be your trusted choice for keeping your Coseyfire 16 in top shape. Thanks for the loyal support, and we'll see you next time!

Noté 3 sur 5 étoiles

Stove was delivered curbsude and I had…

Stove was delivered curbsude and I had to help and convince the driver just to get him to drag it into my front garden

16 juin 2026
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Réponse de Stove World UK

Thank you for your feedback. We are sorry to hear that the delivery felt like a struggle on the day.

As a retailer, we rely on third-party heavy haulage courier networks to deliver our stoves. Because of this, we send out multiple pre-delivery emails and state clearly on our website that this is strictly a kerbside-only service due to driver safety and courier insurance restrictions.

Looking at the proof of delivery photo provided by the courier, the driver actually went significantly above and beyond their contracted duties. Moving a heavy pallet trolley across a loose gravel driveway to position your stove safely under cover is incredibly difficult physical work that they are not required to do. While we understand it took some coordination, we are incredibly grateful to the third-party driver for extending this courtesy.

We hope you are delighted with the stove itself and our service as a company. If you need any help with your new stove, please don't hesitate to reach out to our team directly.

Noté 5 sur 5 étoiles

Really quick delivery and great prices

Really quick delivery and great prices. Quality of items was excellent. Would definitely shop again at Stove world!

23 juin 2026
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Réponse de Stove World UK

Hi Emily, thank you so much for the fantastic review! We are absolutely delighted to hear that you are pleased with our quick delivery, great prices, and the excellent quality of your new items. We truly appreciate your support and look forward to welcoming you back to Stove World in the future!

Noté 5 sur 5 étoiles

Super helpful and fast delivery

Super helpful and fast delivery

16 juin 2026
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Réponse de Stove World UK

Thank you for the great feedback! We're thrilled that we could help you out and get your order delivered to you so quickly. Thanks for choosing Stove World!

Noté 5 sur 5 étoiles

great service

easy to order
delivered very quickly with no fuss
new firebricks fitted perfectly

12 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! It's great to hear that we could get your replacement firebricks to you quickly and with no fuss at all. Enjoy your refreshed stove!

Noté 5 sur 5 étoiles

Stove world are excellent!

Stove world supplied my wood burner originally and now were able to provide all of the spare consumable parts needed to give it a thorough service. Everything arrived within 2 days of ordering so top marks for an excellent service.

10 juin 2026
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Réponse de Stove World UK

Thank you so much for the excellent review! We absolutely love it when customers return to us for their stove maintenance. Keeping your wood burner well-serviced is so important, and we are thrilled we could get all the necessary consumable parts to you in just two days. Thank you for your continued support and for giving us top marks!

Noté 5 sur 5 étoiles

Highly recommended

Great prices, well designed website, quick delivery.
Highly recommended

15 juin 2026
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Réponse de Stove World UK

It’s great to know that our online shopping experience was smooth and that your order arrived in no time. We greatly appreciate your support and your kind recommendation.

Noté 5 sur 5 étoiles

Excellent company!

I bought an outside log burner from this company.
Prompt delivery, great customer service & great product.

10 juillet 2026
Avis spontané
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Réponse de Stove World UK

We're thrilled that you're loving your new outdoor log burner and that you had such a great experience with our delivery and customer service teams. Thanks for choosing Stove World!

Noté 5 sur 5 étoiles

Very good products swift delivery good…

Very good products swift delivery good price

19 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! It's fantastic to know you had such a seamless experience from start to finish. We hope you love your new purchase!

Noté 5 sur 5 étoiles

I ordered stove parts on a Friday and…

I ordered stove parts on a Friday and they were delivered on Monday all well packed in bubble wrap excellent service and parcel force delivered it to my safe place thanks will use again.👍

19 juin 2026
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Réponse de Stove World UK

Thank you so much for the wonderful review! We are absolutely delighted to hear that your stove parts arrived so quickly over the weekend and were safely delivered to your designated safe place. Our team takes great care in packaging everything securely with plenty of bubble wrap so it arrives in perfect condition. We truly appreciate your business and look forward to helping you again in the future! 👍

Noté 5 sur 5 étoiles

Fantastic

Really pleased with my outdoor wood burning stove delivery was fast and straightforward. It is very heavy and well made and looks fantastic on our entertaining terrace.Credit has to go to the amazing team,I had a minor query with my order once delivered and it was dealt with promptly and professionally communication with their customer’s is spot on a rarity today
Well done Stoveworld

8 juillet 2026
Avis spontané
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Réponse de Stove World UK

Thank you so much for this fantastic review! We are absolutely thrilled to hear that your outdoor wood-burning stove looks amazing on your entertaining terrace—it sounds like the perfect addition to your outdoor space! Stoves are indeed very heavy beasts, but that sturdy build is what ensures they are well-made and built to last.

We are especially grateful for your kind words about our customer service team. Providing prompt, professional, and clear communication is something we pride ourselves on, so knowing we made your experience straightforward and spot-on means the world to us. Thank you for choosing Stove World, and we hope you enjoy many wonderful evenings on your terrace!

Noté 5 sur 5 étoiles

Quality products and great customer service

Quality products and great customer service. Really pleased with my light oak beam which looks amazing over my wood burning stove

9 juillet 2026
Avis spontané
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Réponse de Stove World UK

Thank you for the fantastic feedback! We're thrilled to hear that you are pleased with our customer service and that your new light oak beam looks so great over your wood-burning stove. We really appreciate your business!

Noté 5 sur 5 étoiles

Outstanding communication throughout

Stoveworld have a great communication system. My order came in two deliveries as part of it was on order, with delivery due a few weeks hence.
Stoveworld delivered what they could within days and then kept me constantly updated with the due delivery date for the rest. At no time did I doubt them or needed to contact them to verify anything. Excellent service

10 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! It's great to hear that our communication system gave you complete peace of mind while waiting for the rest of your order. We love knowing we hit the mark for you—enjoy your purchases!

Noté 5 sur 5 étoiles

10/10 for the quality of the fire and…

10/10 for the quality of the fire and delivery . Will recommend all day long

10 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! There is nothing better than hearing our customers are completely satisfied with their purchase and service. We're so incredibly grateful for your recommendations.

Noté 5 sur 5 étoiles

Very quick delivery and beautifully…

Very quick delivery and beautifully packaged so arrived in perfect condition.

15 juin 2026
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Réponse de Stove World UK

Thanks for sharing your experience! There's nothing better than a fast delivery arriving safe, sound, and looking great. Have a brilliant day, and please let us know if you ever need anything else!

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