Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... Voir plus
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Lisez les avis des autres
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... Voir plus
L'entreprise a répondu
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... Voir plus
L'entreprise a répondu
Could have made opening the account totally idiot proof by pointing out that you have a proper bank account with them - unlike an account held with a B/Soc when transferring the opening funds. But fri... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Coordonnées de contact
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, Royaume-Uni
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4,6
Excellent
148 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I saved a considerable amount from my…
I saved a considerable amount from my pension and locked it away for twelve months. This time went quickly and I made £800 in interest, so thank you.
18 décembre 2024
Réponse de StreamBank
We're glad to hear you had a good experience with us and hope you will consider saving with us again.
Réponse de StreamBank
We're glad to hear you've received good customer service from our team. We strive to be helpful and responsive.
Cu dobânda mai mare e și mai bine.
19 décembre 2024
Réponse de StreamBank
We're glad you had a positive experience with us. We aim to make things easy and straight forward for our customers.
Streambank are worth a look
Second year now with Streambank and would recommend on the basis of my experience thus far. No slick App like other financial institutions, but good communication and competitive rates.
9 février 2025
Réponse de StreamBank
Thank you for the incredible feedback. We're glad to have you as a customer. We like to keep things simple and straight forward to meet your needs.
Great Service
Excellent service and very competitive interest rate paying monthly to external account.
11 janvier 2025
Réponse de StreamBank
Thank you for the great review. We try to be competitive and meet the needs of customers like yourself.
Always very helpful nothing is to much…
Always very helpful nothing is to much trouble, phone always answered and had excellent rate last year but obviously bit lower this year but still good, highly recommend 😁
3 janvier 2025
Réponse de StreamBank
Thank you for your review. We are happy to hear that you found our customer service team helpful. Thanks for saving with StreamBank
Réponse de StreamBank
Great to hear, thanks for saving with StreamBank
Bond purchase
Very easy company to deal with.
Good online account and helpful with telephone enquiries.
5 février 2025
Réponse de StreamBank
Thanks for saving with StreamBank
Very good to deal with
Very good to deal with. Answer phone promptly. Conservative rates .
5 février 2025
Réponse de StreamBank
Thanks for your review, We are incredibly happy that you found our customer service team good to deal with
Very good was notified well in advance…
Very good was notified well in advance of the procedure to end of the timeframe and starting of another term
1 janvier 2025
Réponse de StreamBank
Thank you for your review. I'm pleased to read you found the process easy to deal with.
Very clear instruction and easy to…
Very clear instruction and easy to navigate online Streambank.
Very pleased with their service.
29 janvier 2025
Réponse de StreamBank
Thank you for your review. We are happy to hear you could navigate the process easily. Thanks for saving with StreamBank
Being able to speak to a human being
Being able to speak to a human being. Excellent customer service.
1 octobre 2024
Réponse de StreamBank
Thank you for your review. We are incredibly happy that you found our customer service team helpful. Thanks for saving with StreamBank
Réponse de StreamBank
Thanks for saving with StreamBank
Having to go through Google to sign in
24 janvier 2025
Réponse de StreamBank
Thanks for the review, sorry to hear you had a problem signing in. Please feel free to contact our customer service team who will walk you through the process of accessing the site directly.
Found it Straightforward to set up
Found it Straightforward to set up, and easy to transfer funds into my new Streambank account. Competitive interest rates. Interest paid monthly and always on time.
24 janvier 2025
Réponse de StreamBank
Thank you for your review. We are incredibly happy that you found our service good and our interest rate competitive. Thanks for saving with StreamBank
Always helpful and polite when giving…
Always helpful and polite when giving advice and answering queries.
24 janvier 2025
Réponse de StreamBank
Thank you for your review. We are happy to hear that you found our customer service team helpful. Thanks for saving with StreamBank
Réponse de StreamBank
Thanks for saving with StreamBank
Helpful Customer Service
Our 1 year fixed term saver has just matured. When we opened it a year ago, we needed to phone customer services a few times for help. Always spoke to Rhys who was really helpful, and talked us through the process. When our term was due to mature the process was really easy and we was notified in plenty of time to choose which option we wanted. We will be checking their rates and services in the future.
3 janvier 2025
Avis spontané
Réponse de StreamBank
Thank you for your review. We are incredibly happy that you found our customer service team helpful. Thanks for saving with StreamBank
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