Ordered a very specific item with exact measurements. Got sent a completely different item and took 10 days to arrive. Joke of an operation. Got palmed off with old lock was obsolete..
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Lisez les avis des autres
Ordered Union door latches at end of February and was given the impression they would not arrive till mid-March. In the event, they were delivered well ahead of their schedule. The items were on go... Voir plus
Excellent service. Handles look smart and have a strong return after pushing them down. Disappointed that screw heads’ black coating slightly came off when fitting, but overall impact not diminished.
Ordered another 12 X Sorrento handles - they arrived quickly and in perfect condition. Emails and text messages updated me on the status of the order. Overall highly recommended and very well priced i... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Stronghold Direct is the online division of our family run business that specialises in security hardware and architectural ironmongery. We have branches located in the South and in the Midlands which have been established in the industry for over 80 years combined. We provide a comprehensive range of high quality and high security products from some of the world’s leading manufacturers. With many years of experience at their disposal, our staff are here to assist with all of your ironmongery and specification requirements. Our knowledgeable team are always pleased to help whether it is before, during and after sale.
Discount for Trustpilot users
Écrit par l'entreprise
- We are offering an exclusive 5% discount for all Trustpilot users
- At Stronghold Direct we value our customers opinions and reviews. As a Trustpilot user we are proud to offer you an exclusive 5% discount off our entire range of products! Simply enter promo code TRUST5 at the checkout to claim your discount.
We now accept PayPal!
We are now accepting PayPal for secure, fast & convenient payments
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Pay quickly and more securely with just an email address and password or mobile number and PIN. No need to re-enter your card and delivery details every time you check out.
Safer and protected:
Shop with peace of mind. PayPal won’t share your sensitive financial details with sellers. And PayPal Buyer Protection covers your eligible purchases if they don’t show up or match their description.
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Coordonnées de contact
6 South Parade, Salisbury Road, Totton, SO40 3PY, Southampton, Royaume-Uni
- 02380868088
- info@strongholddirect.co.uk
- strongholddirect.co.uk
4,3
Excellent
1 k avis
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Very unprofessional B2B experience.
Ordered a very specific item with exact measurements. Got sent a completely different item and took 10 days to arrive. Joke of an operation. Got palmed off with old lock was obsolete..
29 septembre 2026
Avis spontané
Good weby…
Was able to clearly identify on website the product required. Reasonable price and delivered on time.
13 août 2026
Wanted Matt gold window handles as…
Wanted Matt gold window handles as pictured. But got shiny gold handles instead.
12 août 2026
Great Service
Easy to find the product I was looking for with prompt delivery. So great great service from Stronghold.
4 août 2026
Leadtime was incorrect
Leadtime was incorrect and we ended up waiting over 6 weeks for an item we were exepecting with in 1 week. Whilst the issue lay with their supplier - they did not updatus unless they ere chased.
Chasing them took several phones calls and emails before getting an answer.
Product and price were spot on, communciation was sadly lacking
4 août 2026
Estoy muy agradecido por el envío en…
Estoy muy agradecido por el envío en fecha exacta..tal como me dijeron
Les recomiendo ..buen servicio ..!!
24 juillet 2026
Replacement part Arrone…
We were able to find the replacement part (an Arrone AR750) we needed and it was delivered promptly
2 juillet 2026
Persistent good service.
14 mai 2026
Really good product
Really good product, nightmare to fit. Instructions could do with another page
23 avril 2026
Good price & excellent customer service
The best price I could find for the window furniture I wanted. Excellent and friendly customer service when DPD delivered my parcel to an unidentified address.
25 février 2026
Best price for good quality handles
Best price for good quality handles. Fast delivery (48hrs), well packaged. What else could you ask for?
25 février 2026
Got what I needed in good time
27 janvier 2026
Very helpful and very good service…
Very helpful and very good service would definitely reccomend.
12 janvier 2026
the technicla information helped me…
the technicla information helped me select the correct product. service was also good
10 décembre 2025
Lovely handles
Lovely handles, really well packaged. Looks beautiful on the door. Reassuringly stiff, not loose and wobbly.
11 décembre 2025
Great product would buy again
Great product. Fast delivery. Classic pieces and reasonably priced
8 décembre 2025
They just didn’t send me the lock I’d…
They just didn’t send me the lock I’d ordered until I rang up and chased them. It then arrived the next day.
17 novembre 2025
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