Ordered a very specific item with exact measurements. Got sent a completely different item and took 10 days to arrive. Joke of an operation. Got palmed off with old lock was obsolete..
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered Union door latches at end of February and was given the impression they would not arrive till mid-March. In the event, they were delivered well ahead of their schedule. The items were on go... Voir plus
Excellent service. Handles look smart and have a strong return after pushing them down. Disappointed that screw heads’ black coating slightly came off when fitting, but overall impact not diminished.
Ordered another 12 X Sorrento handles - they arrived quickly and in perfect condition. Emails and text messages updated me on the status of the order. Overall highly recommended and very well priced i... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Stronghold Direct is the online division of our family run business that specialises in security hardware and architectural ironmongery. We have branches located in the South and in the Midlands which have been established in the industry for over 80 years combined. We provide a comprehensive range of high quality and high security products from some of the world’s leading manufacturers. With many years of experience at their disposal, our staff are here to assist with all of your ironmongery and specification requirements. Our knowledgeable team are always pleased to help whether it is before, during and after sale.
Discount for Trustpilot users
Écrit par l'entreprise
- We are offering an exclusive 5% discount for all Trustpilot users
- At Stronghold Direct we value our customers opinions and reviews. As a Trustpilot user we are proud to offer you an exclusive 5% discount off our entire range of products! Simply enter promo code TRUST5 at the checkout to claim your discount.
We now accept PayPal!
We are now accepting PayPal for secure, fast & convenient payments
Simple and convenient:
Pay quickly and more securely with just an email address and password or mobile number and PIN. No need to re-enter your card and delivery details every time you check out.
Safer and protected:
Shop with peace of mind. PayPal won’t share your sensitive financial details with sellers. And PayPal Buyer Protection covers your eligible purchases if they don’t show up or match their description.
Any device:
Speed through checkout easier and faster anywhere, on your mobile, tablet or desktop.
Coordonnées de contact
6 South Parade, Salisbury Road, Totton, SO40 3PY, Southampton, Royaume-Uni
- 02380868088
- info@strongholddirect.co.uk
- strongholddirect.co.uk
4,3
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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easy and straightforward
2 avril 2025
really good service provided
Really good communication. Very Helpful. Products highest quality.
10 mars 2025
Union door latches
Ordered Union door latches at end of February and was given the impression they would not arrive till mid-March. In the event, they were delivered well ahead of their schedule.
The items were on good quality and, more to the point, £5 each cheaper than another competitor.
NB: This independent outfit was way more competitive than Amazon.
28 février 2025
A great range.!!!
19 février 2025
Handles were a perfect match
Handles were a perfect match. Only needed to renew the actual handles which were not east to track down.
12 février 2025
Easy to order latch relacement
Easy to order, kept informed and delivered early.
One disappointment was that after fitting this replacement latch, it didn't spring back so out it came and I discovered that it required lubrication. This has almost resolved the situation but it isn't quite right. Otherwise very impressed with the service.
21 février 2025
Quick delivery and staff very helpful.
Thank you for quick delivery and good customer service!
3 février 2025
Great range to choose from (all colour…
Great range to choose from (all colour finishes not just basic ) and speedy well packaged delivery.
12 février 2025
Great service
3 février 2025
Nice product.
30 janvier 2025
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