I ordered gaskets, and they took a long time to ship. I don't understand why I should pay for express delivery. I decided to return them without opening the box, but they haven't given me any clear an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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Bayan T. Senior Customer Care Specialist is certainly outstanding. I enjoyed and appreciated the hard work involved to locate and ship swiftly the parts required to repair my R304 Wolf range... Voir plus
My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I plac... Voir plus
L'entreprise a répondu
fast shipping and what i like is that before they ship, they triple confirm that you are ordering the right part I wish all vendors did that instead of putting money first. A+++++++
À propos de l'entreprise
Écrit par l'entreprise
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Coordonnées de contact
4297 N Cotton Ln, 85340, Litchfield Park, Etats-Unis
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excellent
112 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse : Subzeroparts
We really appreciate your feedback! It’s great to know the part was a perfect fit. Let us know if we can help with anything else in the future!
Réponse : Subzeroparts
Thank you for your feedback! We’re glad the part fit perfectly and everything went smoothly. Let us know if you need anything else.
Good service
My part was delivered promptly and I got my older refrigerator ice maker going!
20 mars 2025
Réponse : Subzeroparts
Awesome to hear your ice maker is back in action! Thanks for trusting us with your parts order. We’re here if you need anything else.
Ordered parts for my sub zero side by…
Ordered parts for my sub zero side by side, and they were delivered quickly.
19 mars 2025
Réponse : Subzeroparts
Thank you for the kind words! We’re happy the parts arrived quickly and everything went well with your Sub-Zero. Let us know if we can help again!
We ordered a new compressor
We ordered a new compressor, and realized we needed an updated part. We returned the compressor in the box it arrived in (unopened), and contacted the company. Vincent asked for pictures, and then initiated the return. Return and refund was seamless, and appreciate their understanding and support. We are very satisfied with Subzeroparts.
28 avril 2025
Avis spontané
Réponse : Subzeroparts
Thank you so much for your thoughtful review! We’re happy to hear that Vincent was able to assist you quickly and that the return process was smooth. Your satisfaction means a lot to us, and we’re always here to help if you need anything in the future. Thanks again for choosing Subzeroparts!
The shipping box was severely damaged and packed with little to no protection.
I ordered the Sub-Zero PKG DISP CNTRL PANEL Part Number 7002944 for my refrigerator and the package was heavily damaged upon receipt. The delicate electronic display was packed with little to no protection such as bubble wrap, etc. Furthermore, there was no indication on the box that it contained a delicate electronic component. I expect more care especially for a $350 part.
7 avril 2025
Réponse : Subzeroparts
Dear James,
Thank you for your feedback.
We sincerely apologize for the condition in which your package arrived.
Please rest assured that your part was shipped in its original factory-sealed Sub-Zero packaging and with Priority Mail service for faster delivery.
We understand that delicate components deserve extra protection, and we are working to improve our packaging methods even further.
Your satisfaction is very important to us.
If you have any further concerns or if you need assistance with this part, please contact us at info@subzeroparts.com.
We will be happy to assist you.
Thank you again for helping us improve our service.
— Subzeroparts Team
Great quality--very expensive- but no…
Great quality--very expensive- but no other options
26 avril 2025
Réponse : Subzeroparts
Thank you for your positive feedback!
We are happy to hear that you are satisfied with the quality of your Sub-Zero part.
We appreciate your trust in Subzeroparts and look forward to serving you again!
— Subzeroparts Team
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