I’ve had a really positive experience using Superprof as a maths tutor. It’s been great for finding students, and the platform makes the whole process very straightforward. The website does a lot of... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
What a scam, or definitely Sharp practice. I signed up in order to find a leaving cert music teacher, how else could i find one on this site without signing up? i assumed the cost of the first lesso... Voir plus
Needed a DCG grinds for my daughter. Very hard to find good quality teachers in this subject. However, we are both delighted with her new Instructor and she is learning so much. Would absolutely recom... Voir plus
L'entreprise a répondu
I've been using this website to find chess students and it's been great! I'd highly recommend to all other tutors! It's seriously been a game changer and I haven't found another site anywhere near... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Find the perfect teacher on Superprof.
Coordonnées de contact
France
- superprof.ie
3,7
Moyen
261 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The app is very helpfull
The app is very helpfull, had many lovely students. Thank you!
26 février 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Scam
Scam. They take money for no reason. Very sneaky and shady with transactions
21 mars 2026
Avis spontané
Réponse de Superprof Ireland
Hi Cian,
Thank you for bringing your experience to our attention here.
It sounds like you have had a disappointing experience after using our site, and we would like to ensure that one of our team members is assisting you further with your enquiry to help get the best outcome for you.
We have asked Trustpilot whether you are happy to share your contact details, so that we can locate your account and check on that for you.
Please keep an eye out for that request imminently.
Many thanks,
Superprof
Réponse de Superprof Ireland
Hi Vairon,
Thank you for sharing such positive feedback - we're so happy to hear.
Many thanks,
Team Superprof
Algorithm ruins good teachers!!
I would say the use of algorithm to find a teacher is a sheer luck. Sometimes there might be good teachers down the list but because they have less students or reviews the students are deprived of good teachers
2 mars 2026
Réponse de Superprof Ireland
Hi Aratrika,
Thank you for taking the time to share your feedback with us via Superprof - we really appreciate it.
I’d just like to clarify that a tutor’s ad positioning is influenced by several factors, and while reviews and recommendations do play a role, they are only one part of the overall picture.
Some of the key factors that affect ad visibility include:
Response time
Student reviews and recommendations
Seasonality and demand
Interest in your subject area
Booking activity through the platform
Tutor status, with Ambassador tutors ranking highest based on their performance
Students can also browse the full list of tutors in their chosen subject and refine their search using additional filters. That’s why it’s so helpful for tutors to include as much relevant information as possible in their ads, to improve their chances of being selected.
That said, your feedback is truly valued, and I’ve shared your comments with our product team, as improving the user experience is always a top priority for us.
Thanks again for reaching out, and please feel free to get in touch if there’s anything else we can help with.
Warm regards,
Team Superprof
Needed a DCG grinds for my daughter
Needed a DCG grinds for my daughter. Very hard to find good quality teachers in this subject. However, we are both delighted with her new Instructor and she is learning so much. Would absolutely recommend the site to find a teacher to match your needs.
6 mars 2026
Réponse de Superprof Ireland
Hi Adrienne,
Thank you for sharing your great feedback.
We're delighted to hear you have had such a positive experience, and your daughter's DCG lessons are going well.
Many thanks,
Team Superprof
Spam /phishing site
This website does not even deserve a 0 rating. My experience with Superprof has been extremely frustrating and disappointing.
You send emails to customer support, but you should not expect any real help or solution. Their replies feel generic and unhelpful, and the issue never actually gets resolved.
They recommend tutors on their platform, and you try to book with them, only to be told by the tutor that payment must be made directly to the tutor, not through Superprof. This completely defeats the purpose of the platform.
The biggest issue is that Superprof asks for €39 upfront saying its for the hours you select and promising that the money will only be charged if the tutor accepts your request. Once you pay, however, the money is already gone. The tutor often has no idea what you are talking about, and there is no proper system connecting the payment to the tutor.
When you contact customer service to ask for a refund, they claim the tutor you selected is from another country and therefore they cannot process a refund. This makes no sense because the platform does not separate tutors clearly by country, and payments are accepted globally in euros or dollars depending on where you live.
In reality, once that €39 is paid, you can assume it is gone. It feels like the money is simply used to fund a team whose only job is to send automated email responses.
This platform is extremely misleading and feels like a scam. I strongly advise people to be careful before paying anything. Personally, I would never trust the positive reviews, as my experience was the complete opposite. In fact, I have a suspicious feel about the positive reviews too bec some of them say they are the tutors for them 🙈
4 mars 2026
Avis spontané
Réponse de Superprof Ireland
Hi Nisha,
Thank you for bringing your experience to our attention here.
We’re really sorry to read about your experience and the frustration this situation has caused. That’s certainly not the impression we want anyone to have when using Superprof.
Just to kindly note that the Student Pass is a 30-day subscription of €39, which allows you to contact as many tutors as you like for this period. You will then need to pay the tutor rate separately.
With an active Student Pass, you can contact an unlimited number of tutors until you find the perfect fit. To cancel your Student Pass subscription, all you have to do is click " Suspend " under the Student Pass tab on your dashboard.
If you've not been able to organise lessons with a tutor due to a fault on their part, then students are eligible for a refund under these circumstances.
It sounds like you’ve had a disappointing experience using our site, though, and we’re very sorry to hear that. One of our Customer Care team members would be more than happy to look into your case further and see how we can help resolve things better for you. Our support team takes the time to carefully review each situation and always does their best to assist our users while working within the parameters of our terms and conditions.
We have asked Trustpilot whether you are happy to share your contact details, so that we can locate your account and check on that for you.
Please keep an eye out for that request.
Many thanks
Team Superprof
Superprof 5 Stars!
Superprof is an excellent website and has helped connect me with lots of students. It is easy to use and helps students. Their interfact helps students feel confident they are dealing with a reliable teacher with experience in their chosen subject. Would recommend to any tutor or student.
5 mars 2026
Avis spontané
Réponse de Superprof Ireland
Hi Cian,
Thank you for your wonderful feedback via Trustpilot - it's greatly appreciated.
We always want our students and tutors to have the best experience possible, and we're delighted to hear it's gone so well for you.
Many thanks,
Team Superprof
Superprof is one of the best teaching platforms
Superprof is my main platform to get my ads on, I get brilliant experience with my students, I feel like I'm not working, mainly having a chat with a good friend.
I had a few fake profiles hitting my account asking my bank details by a link that had nothing to do with Superprof (trying to get access to my bank account) and their customer service solved the problem immediately. I'm grateful of the measurements they have implemented to avoid this for future interactions. Thanks to Eoin that was really dedicated.
9 février 2026
Avis spontané
Great for connecting students and tutors
I've been using this website to find chess students and it's been great! I'd highly recommend to all other tutors!
It's seriously been a game changer and I haven't found another site anywhere near as good.
12 février 2026
Avis spontané
Well designed system
Very good system, allows teachers to connect with students efficiently.
27 février 2026
Avis spontané
I'm a tutor on Superprof Ireland
I'm a tutor on Superprof Ireland and it's a great platform to be put in touch with amazing students who genuinely want to improve their skills. It's smooth and simple. Highly recommend!
19 février 2026
Avis spontané
Instructor review
As an instructor myself the platform makes it easy for me to approach students and promote myself. The online lesson platform is also easy to use and practical for any instructor. Overall the platform helps me building my clientele
26 février 2026
Avis spontané
Great website- dynamic and…
Great website- dynamic and accommodating learning. There a subject or topic for all to learn and a wide variety of teachers
26 février 2026
Avis spontané
Professional and Reliable Teaching Platform
Superprof has been a helpful platform for growing my teaching practice. It connects me with motivated students and makes communication and scheduling simple.
It gives me the freedom to teach in my own professional way while providing good visibility and trust. A solid tool for any serious educator.
26 février 2026
Avis spontané
A total scam
A total scam. And it seems to be a common theme amongst a lot of people leaving reviews. Signed up to get lessons for my daughter and was lead to believe that a charge only applied if a tutor accepted your request.
Subscription fees kicked in without my knowledge and €39.99 was deducted from my account on a monthly basis.
17 février 2026
Avis spontané
Réponse de Superprof Ireland
Hi Pat,
Thank you for sharing your comments with us here.
The service we offer is to connect students to available tutors. To access this service, you were asked to pay for the €39 Student Pass subscription.
This information was made clear on the payment page you went through, where it said you would only be debited if a tutor accepted your request. This may show up immediately as a pending charge in anticipation of the tutor accepting, but is not debited unless a lesson request is accepted.
When you subscribed, we also sent you an email reminding you how Superprof works in full. It specified that the subscription is automatically renewed every 30 days until you cancel it by the Student Pass tab on your dashboard.
We regret to hear your disapointment and would like to help assist with your concerns. We've asked Trustpilot to request your contact details, and if you're happy to share, we can go from there.
Regards,
Superprof
Watch out for subscription.
Watch out for subscription.
When you sign up they activate a monthly subscription. Site informed me this was to pay for tutors so I left it run until my second lesson and in a discussion with my tutor discovered she wasn't being paid.
I paid through Revolut at end of lesson plus the site caught me for 2 months payments.
If reading this you have already signed up and being caught for the 1st charge and probably the second. Go to dash board and cancel account. This will cancel your subscription
16 février 2026
Avis spontané
Réponse de Superprof Ireland
Hi Brendan,
Thank you for taking the time to share your feedback here.
The Student Pass is a monthly subscription of £39 and it allows you to contact as many tutors as you like for a period of 30 days. You will then need to pay the tutor rate separately.
With an active Student Pass you can contact an unlimited number of tutors until you find the perfect fit. Once you've found a tutor you're happy with, you can cancel your subscription at any point by the Student Pass tab on your dashboard.
If anyone needs further clarification or information about our service and fees, you can find this explained under the Help Centre on our website or the Terms and Conditions.
Please also feel free to reach out to our customer care team at helloireland@superprof.com for further help.
Thank you for your feedback, Brendan.
Regards,
Superprof
DO NOT USE
It charges you if somebody replies to your request, even if in the request they say they can't supply the services. One a response is made you are charged. Regardless of services received.
11 février 2026
Avis spontané
Réponse de Superprof Ireland
Hi Kathleen,
Thank you for bringing your experience to our attention here.
At Superprof we strive to help students find the right tutor for them. Once you enter your bank details and sign up for the Student Pass subscription to send a tutor a lesson request, if your first choice tutor is currently unavailable, we have a rematching program to help offer alternative tutor options that you can select from. If one of these options is chosen by you then this will also activate the subscription.
It sounds like you have had a disappointing experience though after using our site, and we would like to ensure that one of our team is assisting you with your concerns.
We have asked Trustpilot whether you are happy to share your contact details, so that we can locate your account and check on that for you.
Many thanks,
Team Superprof
100% wasted money
€39 just to be able to even try to look for tutors per month?!?!??
You email them over and over asking for a refund and they do not even reply.
PLEASE DO NOT waste your money here!
What a rip off!
12 février 2026
Avis spontané
Réponse de Superprof Ireland
Hi there,
Thank you for getting in touch with us about your experience via Trustpilot.
We're very sorry to learn of your disapointment and frustration, and would like to assure you that our customer care team are here to help and look into things as quickly as possible.
Please feel free to reach out to our team directly at helloireland@superprof.com, and we normally aim to have a 24-hour response time.
We've also asked Trustpilot to request your contact details to speed up the process, and if you're happy to share, we can go from there.
Regards,
Superprof
I have been really enjoying using it
I have been really enjoying using it. Amazing and so easy to manuevor.
12 février 2026
Avis spontané
I paid you for a class..
I paid you for a class..
I could not reach my teacher...
No one contact me about this and i don't know what should I do ?
Thank you
11 février 2026
Réponse de Superprof Ireland
Hi Fuad,
Thank you for bringing your experience to our attention here.
I'm sorry to hear you haven't been able to find a suitable tutor for lessons just yet, and disapointment caused. We would like to help you in your search and would like to ensure that one of our team members is assisting you.
We have asked Trustpilot whether you are happy to share your contact details, so that we can locate your account and check on that for you.
Please keep an eye out for that request imminently.
Regards,
Superprof
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