Superprof Ireland  Avis 261

TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I’ve had a really positive experience using Superprof as a maths tutor. It’s been great for finding students, and the platform makes the whole process very straightforward. The website does a lot of... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

What a scam, or definitely Sharp practice. I signed up in order to find a leaving cert music teacher, how else could i find one on this site without signing up? i assumed the cost of the first lesso... Voir plus

Noté 5 sur 5 étoiles

Needed a DCG grinds for my daughter. Very hard to find good quality teachers in this subject. However, we are both delighted with her new Instructor and she is learning so much. Would absolutely recom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been using this website to find chess students and it's been great! I'd highly recommend to all other tutors! It's seriously been a game changer and I haven't found another site anywhere near... Voir plus

À propos de l'entreprise

  1. Éducation & formation

Écrit par l'entreprise

Find the perfect teacher on Superprof.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Don’t use this site

Don’t use this site, it’s a scam. Signed what I thought was a one off €39 fee to find a grind. No appropriate teacher found. Didn’t mind paying initial fee but it turns out to be a monthly subscription, this was not clear in any of the correspondence. I have contacted company on few occasions to ask them for refund the second €39 and stop further monthly fees but with no response. Am now going to have to get onto Bank to see if this can be formally reported and monthly amount stopped.

9 février 2026
Avis spontané
Logo de Superprof Ireland

Réponse de Superprof Ireland

Hi Audrey,

We appreciate you bringing this to our attention.

We're sorry to hear about the issues you've experienced with the subscription and the difficulty in finding a suitable teacher.

Our customer care team would like to try help with your case and help resolve the situation for you.

We have asked Trustpilot whether you are happy to share your contact details, so that we can locate your account and check on that for you.

Please keep an eye out for that request imminently.

Regards,
Superprof

Noté 1 sur 5 étoiles

IT IS A COMPLETE SCAM

IT IS A COMPLETE SCAM! I signed up to do tutoring and someone paid me 187 euro and Superprof would not give me the money. When I went on to the online chat room for help, the superprof employee gave me complete abuse and suspended my account. DO NOT USE THIS SITE!!!!!

30 janvier 2026
Avis spontané
Logo de Superprof Ireland

Réponse de Superprof Ireland

Hi there,

Thank you for taking the time to share your experience on Trustpilot. We’re truly sorry to read how disappointed and frustrated you’re feeling, that’s certainly not the experience we want anyone to have on our platform.

We would like to reassure you that we do not withhold tutors’ lesson payments. If a payment has been made through the platform, it is processed in accordance with our payment procedures.

That said, we take concerns like this very seriously and would genuinely appreciate the opportunity to look into your specific case and clarify what may have happened.

We have contacted Trustpilot to ask whether you would be happy to share your contact details with us so that we can locate your account and look into this for you.

Please do keep an eye out for their message, and we hope to resolve this for you as quickly as possible.

You are also free to reach out to us directly at helloireland@superprof.com

Kind regards,
Team Superprof

Noté 3 sur 5 étoiles

Good and bad at same time

Good and bad at same time. Here you can indeed find all kind of tutors, some with amazing experience. Be extremly careful when you create an account as this will charge you a fee once you do it and without you realizing you're subscribing a monthly plan when you will not use the website anymore. You're informed that this initial fee is to pay the lessons, although the tutor never sees this money. There's no point to contact costumer service as you will not have an answer and you will never recover your money after it. Make sure the subscription is cancelled if you ever create an account in this website.

4 février 2026
Avis spontané
Noté 3 sur 5 étoiles

Good

As a tutor with Superprof I find them good to deal with The only downside is that you need to be careful of scam messages.

1 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great

As a tutor with Superprof I find them great to deal with! A great way to connect students with tutors. The only downside is that you need to be careful of scam messages- but this is nearly unavoidable these days and customer service are always very quick when dealing with this.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

A great platform for tutors

A great platform for tutors. Very easy to match with and contact prospective students. Customer support also very understanding and helpful for tutors. Would highly recommend to any tutor.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great platform

Great platform. I like how it prioritises tutors first.
I do think the communication needs to be improved though. Superprof can be slow to respond to issues

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Experience as a tutor

I'm a tutor on superprof and I found the website to be very easy to use and there are many students on the platform which helps to get a good number of students
I would highly recommend if anyone is interested in start tutoring!

26 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Could be improved

I find the fees on the site quite high, both for teachers and for students. I also expected to have more students

7 janvier 2026
Avis spontané

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