Superprof Ireland  Avis 261

TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I’ve had a really positive experience using Superprof as a maths tutor. It’s been great for finding students, and the platform makes the whole process very straightforward. The website does a lot of... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

What a scam, or definitely Sharp practice. I signed up in order to find a leaving cert music teacher, how else could i find one on this site without signing up? i assumed the cost of the first lesso... Voir plus

Noté 5 sur 5 étoiles

Needed a DCG grinds for my daughter. Very hard to find good quality teachers in this subject. However, we are both delighted with her new Instructor and she is learning so much. Would absolutely recom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been using this website to find chess students and it's been great! I'd highly recommend to all other tutors! It's seriously been a game changer and I haven't found another site anywhere near... Voir plus

À propos de l'entreprise

  1. Éducation & formation

Écrit par l'entreprise

Find the perfect teacher on Superprof.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

SCAM ALERT

SCAM ALERT: Auto-Renewal Trap and Zero Service for a Year (AVOID!)

STAY AWAY from this company. This is not a tutoring service; it's a predatory subscription trap designed to drain your bank account. I signed up for the "Student Pass" (a mandatory fee just to contact a tutor), and ended up not using the service for a full 12 months.

I was billed 39 euro every single month, resulting in a total unwarranted loss of over 400 euro for a service that was NEVER RENDERED OR ACCESSED FOR A FULL YEAR, ZERO ACCESS, ZERO LESSONS

This is unethical and unacceptable. Their business model relies on confusing consumers with unclear terms and hoping they forget to cancel a useless subscription.

WARNING TO ALL CONSUMERS: Do not give this company your card details

I have provided Superprof with all evidence of non-usage. This is a complete failure of customer service and a violation of consumer trust.

2 décembre 2025
Avis spontané
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Réponse de Superprof Ireland

Hi Bella,

Thank you for sharing your comments with us here.

The service we offer is to connect students to available tutors. To access this service, you were asked to pay for the Student Pass subscription.

This information was made clear on the payment page you went through where it said you would only be debited if a tutor accepted your request.

When you subscribed, we also sent you an email reminding you how Superprof works in full. It specified that the subscription is automatically renewed every month until you cancel it, which you can do at any point you'd like by the Student Pass tab on your dashboard.

I hope this has been helpful for you to understand more about what you signed up for, but please know you can reach out to our customer care team at helloireland@superprof.com if you have any further questions.

Regards,
Superprof

Noté 5 sur 5 étoiles

PROFESSIONAL SERVICE

The service provided is totally professional and it readily adapts to suit both tutors and students.

30 novembre 2025
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Réponse de Superprof Ireland

Hi Sile,

Thank you for your wonderful feedback! We're so glad to hear that you find our service professional and adaptable for both tutors and students. We truly appreciate you being part of the Superprof community!

Many thanks,
Team Superprof

Noté 5 sur 5 étoiles

Great way to connect

Nice platform, have met some great students through it.

3 janvier 2025
Avis spontané
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Réponse de Superprof Ireland

Hi Lia,

Thank you for your kind review! We're delighted to hear that the platform has helped you connect with great students. We really appreciate you being part of Superprof!

Many thanks,

Team Superprof

Noté 5 sur 5 étoiles

You find what you need

I had the opportunity to compare and to choose according to my personal needs!You are welcome and a supportive tutor is always ready to make your dreams come true!

28 novembre 2025
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Réponse de Superprof Ireland

Hi Maria,

Thank you so much for your kind words! We're delighted you found the right tutor for your needs, and we’re always here to support your learning journey.

Kind regards,
Team Superprof

Noté 5 sur 5 étoiles

great website

great website, as a tutor it absolutely helped me to share my skills to new students and to reach people I couldn't have reached otherwise!

30 novembre 2025
Avis spontané
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Réponse de Superprof Ireland

Hi Marta,

Thank you for your wonderful review! We're so glad you found a tutor who supports your goals, and we’re thrilled to be part of your learning journey.

Many thanks,
Team Superprof

Noté 5 sur 5 étoiles

It’s a very popular platform

Superprof isn’t new, it’s been around since 2013, and most people are familiar with how it works by now. It’s a very popular platform for finding and contacting teachers, and it’s available in many countries. I’ve found a wonderful teacher there for my child. It’s always a good idea to contact a few teachers to find the best fit.
I also check out teachers’ lesson packs, since the savings can cover the Superprof membership while i keep exploring new learning arenas.

28 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Superprof is fake and fraud..

Superprof is fake and fraud... fake id and fake profile...takes money and do not give it to you teachers.. discrimination and fake.. delete my chat or block my account but I shall expose the truth

16 novembre 2025
Avis spontané
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Réponse de Superprof Ireland

Hi there,

It sounds like you have had a disappointing experience after using our site, and we would like to ensure that one of our team is assisting you with your enquiry.

We have asked Trustpilot whether you are happy to share you contact details, so that we can locate your account and check on that for you.

Please keep an eye out for that request.

Kind regards,
Team Superprof

Noté 1 sur 5 étoiles

Where do I begin?

Where do I begin?
No trial or introductory offer what so ever and if you wish to contact a tutor, you must spend the €39 and it was incredibly poor value for money. I sincerely regret bothering and wish I sourced a tutor elsewhere.

One of the tutors that I seen were good but others I tried to contact were awful. They cancelled on me, had very poor communication, underhanded tactics trying to charge me more than their displayed rate on the platform.

Trying to ignore the fact that they offered a lesson for free when booking.
It probably speaks volumes about how terrible this platform is that their tutors are actively trying to transact off it.

The hilarious cherry on the top was the pathetic attempt of an apology from Gwen (customer care).
Not interested in rectifying the situation, offering me any reimbursement etc. no she wanted to assist me in booking another tutor.. like I'm somehow incapable of doing it myself. Like i haven't already blocked Superprof from attempting to take the second payment.

Avoid this company like the plague.

15 novembre 2025
Avis spontané
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Réponse de Superprof Ireland

Hi Sean,

Thank you for bringing your experience to our attention here.

It sounds like you have had a disappointing experience after using our site, and we would like to ensure that one of our team is assisting you with your enquiry.

The €39 fee provides one month of unlimited tutor contact, but we regret that this wasn’t clear at signup.

We’re also concerned to hear about cancellations and discrepancies in the tutors' hourly rates, which violate our guidelines and need to be addressed. We apologise if our support response felt unhelpful, our aim is always to resolve issues, not add to your frustration.

We've asked Trustpilot to request your contact details, and if you're happy to share, we can go from there.

Regards,
Superprof

Noté 4 sur 5 étoiles

Good for connecting

I started using Superprof a I teacher a while ago and it's been super nice to meet a lot of nice people and help them to learn :)

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great platform for tutors

Great platform for tutors. It works really well for connecting with new students, as well as communicating and scheduling with current students.

7 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Outdated database, good support

Outdated database: you have to check yourself if the tutors are still available.
Once a tutor accepted your request, you are immediately charged €39, even if the tutor later cannot make the course, and you have to remember to stop the automatic monthly subscription...
That being said, the support is wonderful.
They have sorted up our issue with this tutor and were very helpful.

4 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

These guys are nothing other than…

These guys are nothing other than gatekeepers for services. 39 euro just to access a tutor, who charge you themselves. Happy to pay the tutors, but why on earth would I pay anyone else? Absolute scam artists.

26 octobre 2025
Avis spontané
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Réponse de Superprof Ireland

Hi there,

Thank you for taking the time to leave a review via Trustpilot.

I'm very sorry if the fees on our platform were not clear to you, and for any inconvenience this may have caused.

I would like to kindly inform you that it is clearly stated on our payment page when you enter your bank details that the Student Pass is a €39 non-binding 30-day rolling subscription.

We send all our students follow-up emails informing them of our terms of service and that the pass can be cancelled at any point.

You can also find more comprehensive information on the website under our Terms and Conditions, which details that the Student Pass is not connected with individual tutors or lessons, it is the rate to contact tutors in general through the Superprof platform for a minimum period of 30 days.

You can also find information about the Student Pass subscription by the Help Centre on our website under the Students section.

We’re sorry to hear that you feel disappointed with our position on this matter. We’d really like the opportunity to look into this further and see how we can help. We have asked Trustpilot whether you are happy to share your contact details, so that we can locate your account and check on that for you.

Please keep an eye out for that request.

Regards,
Superprof

Noté 5 sur 5 étoiles

It has helped me to have a side income

Superprof platform has helped me to have a side income, teaching my native language. It is the perfect site to get more visibility and increase the number of my students.
I am using the platform since 2023 and I got a great expeience meeting people of all ages that are looking to add a new language to their range of skills.

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Superprof tutor review…

I've been using Superprof as a tutor for over two years now and my experience has been fantastic. I've met so many wonderful students through this website and I've never had any issues with Superprof myself.

21 octobre 2025
Avis spontané

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