Thanks to Brogan from Switcheroo. He made my address move to a new home much easier. He responded to my call right away and came up with suitable options. Chanting gas and electricity suppliers became... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Although I haven’t switched, the experience was a positive one. I was surprised to get a phone call very quickly after researching sim only deals on Switcheroo. I don’t like to make a quick decision a... Voir plus
Called SWITCHERO as I read that SWITCHERO.co.uk has access to lowest energy prices which don‘t show on any other search engine companies offering online deals only. Firstly, the call was very quickly... Voir plus
Had a rep come to my elderly mothers door. He lied about some central database and seeing that people had been paying too much money in the building we live in because of a generator installation... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Coordonnées de contact
Royaume-Uni
- info@switcheroo.co.uk
- switcheroo.co.uk
4,1
Bien
468 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service, very friendly and helpful. I managed to save on my energy and mobile as well which was unexpected. Thank you for the support and making things easy
2 septembre 2026
Avis spontané
Extremely impressed with this company
Really impressed with this company. I was looking to move my broadband and made initial enquiry and was contacted exceptionally quickly by a staff member who was extremely knowledgeable and helpful and I was able to make a substantial saving on my bill. I can’t fault their customer service in any way. Very easy process, speedy response and extremely positive outcome so a huge thanks to the team and can highly recommend.
1 septembre 2026
Avis spontané
Steve was very helpful but not pushy
Steve was very helpful but not pushy! He explained everything really well and the experience was very enjoyable
15 septembre 2026
Avis spontané
My experience with trust pilot was great.
My experience with trust pilot was great, quick responses and easy transfers to Switcheroo. Great service, would recommend.
15 septembre 2026
Avis spontané
Beau couldn’t have been more helpful
Beau couldn’t have been more helpful. Highly recommend
14 septembre 2026
Avis spontané
Great done in 2 minutes so easy and…
Great done in 2 minutes so easy and great to talk to alot easier than other companies
15 septembre 2026
Avis spontané
Helpful staff (especially Steve) and…
Helpful staff (especially Steve) and talked me through everything. And managed to save me money!!!
14 septembre 2026
Avis spontané
Excellent communication
Excellent communication. Smooth easy changeover.
14 septembre 2026
Avis spontané
Smooth utility switch
Steve was extremely knowledgeable of products available to help us save money on our gas and electric. Steve was friendly, listened to our needs and I did not feel pressured talking to him. Would highly recommend.
9 septembre 2026
Avis spontané
Helpful and professional
11 septembre 2026
Avis spontané
Attitude!?
When i filled in my details, looking for a new mobile network, i expected something like comparethemarket, where i'd get a list of things to chose from. Instead i got calls at work, once i picked up and asked them not to call at work times, i am stressed out as it is. They kept calling me at work time. I finally picked up today after work, and asked the person to remove my details, i'd like to step back, because i can't make an informed decision on the phone after somebody read out a bunch of numbers to me. He told me to check trustpilot. I said it's not a trust issue, it's just that i also wouldn't buy internet from a cold caller on my doorstep, because i am not currently checking and comparing them with anybody else. I asked again to remove my details and to not call me again, i would like to step back from their services. The guy gave me such ATTITUDE, then slammed the phone on me without saying bye or anything.
10 septembre 2026
Avis spontané
Réponse de Switcheroo
Hi,
Thank you for taking the time to share your experience. We’re sorry to hear that the calls caused you additional stress, particularly after you had asked not to be contacted during working hours.
We completely understand that choosing a new mobile provider is a decision you may want to make in your own time, with the opportunity to compare the available options. We’re also disappointed to hear about the way your final call was handled, as this is not the level of service we expect from our representatives.
We take your feedback seriously and would like to look into what happened. Please contact us with your details so we can investigate the calls and ensure your request regarding further contact is properly addressed.
Thank you again for bringing this to our attention.
Kind regards,
The Switcheroo Team
The ease of using the Switcheroo…offers were not reflective of available options
The ease of using the Switcheroo application was great, it was straight forward and easy to follow.
The responses were quick and appeared thorough.
When I choose the most cost effective option which was based on the daily charge for both gas and electricity I was taken through the switch over process by the FUSE provider, I set up my new direct debit and then when I was asked to select the tariff I wanted, the one advertised on your site a was not available and the cheapest option was more expensive than what was my current supplier.
7 septembre 2026
Avis spontané
Thank you BEN
I'm 75 and not good at technology, especially mobile phones, but one phone call to Switcheroo saved me half of what I was paying for my sim only deal .However it took the huge patience of one of your staff, Ben .He talked me through, step by step, it took ages but he was so professional and understanding. Thanks Ben, you are an asset to your company, well done mate👍
27 août 2026
Avis spontané
Trying to leave sky was an absolute…
Trying to leave sky was an absolute nightmare 1.30hours minutes of listening to what they can do for me put the phone down then I was told about switcheroo a guy called Aaron miles talked me through what I had to do and in 3 days I’d left sky with no problem
Once again thank you
AARON MILES
5 août 2026
Avis spontané
So far, so disappointed
Chadwell Telecomms - So far - a disappointing experience. Trying to upload the ESim and contacting the company about problems experienced were NOT handled well. Customer service phone just rang out and when my email pleading for help was answered, I was told I should have used the support email address. Would have been helpful if I'd been given this! Sadly as with so many companies - the sales process was great, but once you've agreed and signed up, things fall apart!
26 août 2026
Avis spontané
The guy was honest and friendly
The guy was honest and friendly. Got a great deal, and everything was switched the week after!
13 août 2026
Avis spontané
was under the impression this is a…
was under the impression this is a price comparison site but actually they take all of your details then dont show any prices and expect a call instead. These are very underhand tactics and Ill no doubt get spammed with lots of unwanted junk mails and calls
25 août 2026
Avis spontané
Réponse de Switcheroo
Hi,
Thank you for sharing your feedback. We’re sorry that the process wasn’t what you expected and that this left you feeling frustrated.
Our service works differently from some traditional comparison websites, as in certain cases a member of our team may contact customers to discuss available options and help find a suitable deal.
We take your concerns regarding unwanted communications and the use of personal information seriously. If you no longer wish to be contacted, please get in touch with us so we can ensure your contact preferences are updated accordingly.
We appreciate your feedback and will take it on board as we continue to improve the customer experience.
Kind regards,
The Switcheroo Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.