Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly... Voir plus
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Lisez les avis des autres
I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.
Great job! The staff was excellent—professional, friendly, and very helpful throughout the entire process. They made everything easy to understand and provided outstanding customer service. I highly r... Voir plus
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Coordonnées de contact
Royaume-Uni
- support@taxfix.com
- taxfix.com/en-uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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The service received and the speed of…
The service received and the speed of response to queries was very good.
Happy with the service
Jon Dell is my designated accountant. He was very on the ball and submitted my accounts at short notice. Thanks Jon, thanks Taxfix
Taxfix as always
Taxfix as always, have been very helpful with myself assessment taxes. This the second year that Ms Suzanne Booty has done my taxes with professionalism and efficiency.
Very happy thank you.
Tony
Tony, was amazing and very tempestive in reply and assist us in the Tax Return, super recommended
Lilian Skinner prepared my Self assessment.
Lilian Skinner prepared my Self Assessment tax return, which was quite complex due to some specific personal circumstances. Throughout the process, she was patient, and knowledgeable - She took the time to explain everything clearly, outlining each step I needed to follow and ensuring I understood the process. Her expertise and attention to detail gave me complete confidence that everything was being handled correctly and I would highly recommend Lilian to anyone looking for reliable and supportive tax advice.
Straightforward and quick
Accountant was very slow to prepare self assessment.
Accountant was very slow at processing my document, preparing the tax return and answering my questions. Tax fix promise to answer within 48 hours - my accountant took over a week (and that was with me prompting and sending multiple emails to both taxfix and the personal accountant). Wouldn't use again.

Réponse de Taxfix UK (formerly TaxScouts)
Really appreciate how your service…
Really appreciate how your service carry out.Helpful and really approachable if i have some questions I will definitely recommended you service for my family and friend.
Good until it is isn't
Have used Taxfix (formerly Tax scouts ) for the last 3 years and never any issues until my most recent tax return. Lisa, my accountant, seemed satisfied at the time to use the requested information sent to her to calculate my tax return which ultimately resulted in a rebate. HMRC, having then recalculated the claim sent by Lisa, requested the money back, charged the actual tax due and slapped a late fee on for good measure! (even though my return was filed on time). Lisa's response? Abdicate any responsibility whatsoever, draw my attention to the Taxfix terms and conditions, including my responsibility to check the information, and then blame me for sending her the 'wrong' information in the first place! I'm sure their are some good ones in there but i'll be looking elsewhere next time.

Réponse de Taxfix UK (formerly TaxScouts)
A great fast way to do your tax return…
A great fast way to do your tax return all completed within hours with good information before it's sent thanks very much.
Fast responses and easy to use
Fast responses to my queries and my tax filing was done in a very short time. Reasonable cost.
Hannah is knowledgeable and responds…
Hannah is knowledgeable and responds promptly to any questions. She is open to a discussion in order to ensure the tax return is accurate and is compliance with the ever changing tax legislation.
Reducing tax burden.
Professional, quick and supportive
I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process.
Once the initial documents were submitted and I started working with Rhian, I was worried that my lack of knowledge would be an inconvenience, however, Rhian made me feel at ease and answered my questions professionally, clearly and super quick! She guided me through all the steps and completed all her parts so quickly.
The service had exceeded my expectations and I would recommend it to anyone, I will be returning next year!
Site is so easy to use
Site is so easy to use
Information required is straightforward and easy to understand.
Kinjal Kotak
Kinjal Kotak
Was very kind and curtious and kind and polite and very efficient and professional,everything was perfect from start to finish will definitely be using again
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