Taxfix UK (formerly TaxScouts) Avis 

7 432
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff a... Voir plus

Noté 5 sur 5 étoiles

It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Voir plus

Noté 5 sur 5 étoiles

This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... Voir plus

Noté 5 sur 5 étoiles

The service has been great from the start. Kinjal, the accountant assigned to me was super prompt, patient and helped me with all my queries. Definitely recommend!

À propos de l'entreprise

Écrit par l'entreprise

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


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4,8

Excellent

TrustScore 5 sur 5

7 k avis

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1 étoile

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A répondu à 97 % de ses avis négatifs

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4,8

Tous les avis

(7 432)

1 030 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Definitely worth it!

It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been completed by someone who knows what they're doing, and it's all done and dusted for another year. Lilian Skinner has been my accountant on both occasions. She is super-efficient and has been really helpful with answering questions and accommodating my requests. Lilian even got back to me to help me out with a question that I messaged her with six months after submitting my 2024-25 return! A great service for a decent price.

25 août 2026
Avis spontané
Noté 3 sur 5 étoiles

My 2024/25 CGT calculation was off by almost £10k!

My 2024/25 CGT calculation was off by almost £10K causing me a lot of effort to idenitify and correct.

Taxfix eventually arranged a free amendment through a different accountant, which I appreciate. However, its complaint handling has been poor. I submitted a formal complaint and Accuracy Guarantee claim, supplied the requested evidence the same day, and followed up twice. Apart from an initial acknowledgement, my emails requesting a complaint reference, named owner and a decision on the guaranteed refund received no substantive response.

The amendment does not resolve the separate Accuracy Guarantee claim, and the promised fee refund remains outstanding. A tax service dealing with errors of this scale should investigate transparently and respond to formal complaints promptly.

Update 15/09/2026 - there is no follow-ups that TaxFix promised to take in their reply. I still havent's received any reply to my emails about accuracy guarantee.

Update 21/09/2026 - the previous update helped and got refunded.

6 août 2026
Avis spontané
Logo de Taxfix UK (formerly TaxScouts)

Réponse de Taxfix UK (formerly TaxScouts)

Hi,

Thank you for taking the time to share this feedback, and I’m really sorry to hear about your experience. We completely understand how frustrating it must have been to discover such a significant discrepancy in your 2024/25 CGT calculation, particularly given the time and effort you then had to spend identifying and correcting the issue.

While we’re glad that we were able to arrange a free amendment with another accountant, we appreciate that this does not address the separate concerns you raised regarding your Accuracy Guarantee claim, the complaint handling, and the outstanding fee refund.

We’d really like the opportunity to look into this properly and establish exactly what has happened with your complaint and Accuracy Guarantee claim. Please could you contact us at support@taxfix.com with your details. Our team can then review the history of the case and make sure this is looked into thoroughly so we can work towards the best possible outcome for you.

We’re genuinely sorry that you’ve been left feeling that your concerns weren’t taken seriously or properly investigated, this is certainly not the level of experience we aim to deliver, and we appreciate you bringing this to our attention.

Kind regards,
Taxfix

Noté 5 sur 5 étoiles

Working with Bryan gives me complete…

Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work with anyone else!

29 août 2026
Noté 5 sur 5 étoiles

A fantastically helpful company

A fantastically helpful company. Never had a moment of issue with them and im beyond grateful for their service.

Special thank you to Paul Darcy who handled my most recent tax return. Very fast. Very efficient. Very polite. Amazing value for money.

27 août 2026
Noté 5 sur 5 étoiles

Service excellence .

I personally Experienced - turn around time in processing returns is above average, that returns are processed over weekends goes above and beyond what is expected. Thank you Asif from Taxfix.. I am stress free for another year.

26 août 2026
Noté 5 sur 5 étoiles

I wish I had used this service sooner!!

I wish I had used this service sooner!!

Filing a tax return has always been a bit daunting for me as I am a complete dunce when it comes to tax.
I decided to use taxfix after a poor experience with my previous accountant.

I am amazed at how quickly I received the calculation after submitting my documentation. I was impressed how user friendly the platform is for a novice like me. I was thankful for how responsive the assigned accountant Zak Pandor was with my queries.

10 out of 10, I’ll be back next year and spreading the word in the meantime.

Thanks Zak & Tax Fix!!

25 août 2026

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