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Lisez les avis des autres

Noté 5 sur 5 étoiles

While the time difference made for less than speedy (by American standards) response time, once they began responding they tried to do everything they could to resolve my issue and did resolve that is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love these shoes—the color is amazing, and the finishing is excellent. The quality really stands out, and I’m very happy with my purchase. I will definitely be buying from you again.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shoes: beautiful, exactly as pictured. Compliments abound. I could not find shoes of comparable quality anywhere in my city (Vancouver Canada) Customer service: incredible. Talked to me for twe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have bought four pairs of footwear from Thomas Bird (3 x shoes, 1 x boots). The quality is always first class, as is the shopping experience including communications and delivery. They are now alw... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures
  2. Magasin de bottes

Écrit par l'entreprise

Looking for shoes that are a little different? More style, better colours, beautiful quality, and amazing value? All Italian made? Welcome to Thomas Bird. Browse our collections of wholecuts, oxfords, brogues, monk straps, loafers and chelsea boots.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful shoes with great service

Beautiful shoes with great service. My husband was very pleased and the quality was superb. Thank you!

2 octobre 2024
Avis spontané
Logo de Thomas Bird London

Réponse de Thomas Bird London

Dear Naomi, Thank you for taking the time to post such a glowing review for Thomas Bird. We hope your husband is enjoying wearing his shoes. Kind Regards Ann

Noté 5 sur 5 étoiles

Blown away by quality

The whole experience was fantastic. I had questions before deciding on which pair, and the Thomas Bird team were knowledgeable and helpful in helping me make the right choice.
I was not disappointed the shoes were impeccable. The attention to detail was amazing and the fit was perfect. I will definitely be buying another pair. I would fully recommend Thomas Bird!

3 octobre 2024
Avis spontané
Logo de Thomas Bird London

Réponse de Thomas Bird London

Dear Parag, We are so pleased to hear you had such a great shopping experience with Thomas Bird and that you will continue to shop with us as you love the shoes. Kind Regards Ann

Noté 1 sur 5 étoiles

For the price not good quality

I’m sorry but for the price, the harness boots really aren’t anywhere near the quality they should be. The leather they use is very poor quality and the construction on the pair I have isn’t fitting of the price point. There’s definitely better quality options at this price point and less. Would consider twice before purchasing. Might be worth it at half price, but definitely not full price.

1 juin 2024
Avis spontané
Logo de Thomas Bird London

Réponse de Thomas Bird London

Hi Steven, we couldn't find an order matching your name for that product and approximate date. Could you email us at help@tblon.com with some more details and we can see if we can help. Thanks. Thomas Bird.

Noté 5 sur 5 étoiles

I have just received my second pair of…

I have just received my second pair of Thomas Bird boots today and I am beyond happy! They look and feel fabulous! Delivered to Australia 🇦🇺 in 5 days... amazing. I'll be back for more!!! 🌟🌟🌟🌟🌟

13 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

My friend recommended to buy from this…

My friend recommended to buy from this site for the type of shoes I wanted. I thank my friend and this store for the shoes because I like them. I attended an interview which people look at I wear a lot. and I got the job. I am a happy man.

8 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Very good web store

Very good web store, I have bought on multiple occasions and they never let me down. Now they have offer some coupons for returning customer which I am happy about.

1 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

I like the shoes with good quality

I like the shoes with good quality. And when they deliver, I saw DHL. The driver made me feel good, polite, professional. I mean, it does feel you are getting something highend. Not bad.

8 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

I was quite impressed with the…

I was quite impressed with the webstore's professionalism when I had to exchange my son's shoes. I was worried that it would be a hassle, but they made the process so easy. The customer service representative I spoke with was friendly, and they even helped me choose a new pair of shoes that my son would like more.

The new shoes were fit for the event - they were stylish, comfortable, and suited my son's taste more than the previous pair. I was grateful to the webstore for their excellent service....

18 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

I recently purchased a pair of shoes…

I recently purchased a pair of shoes from Thomas Bird and I have to say, I'm extremely impressed. From start to finish, the online shopping experience was top-notch. The website is easy to navigate, with clear and detailed product descriptions and high-quality images that give you a good sense of what you're getting.

When my shoes arrived, I was blown away by the quality. The craftsmanship is superb, with attention to detail evident in every stitch and finish. The shoes are not only stylish but also incredibly comfortable to wear. The leather is soft and supple, and the soles provide excellent support and cushioning. I can wear these shoes all day without any discomfort.

What really sets Thomas Bird apart, however, is their outstanding customer service. From the moment I placed my order, I was kept in the loop with regular updates on shipping and delivery. When I had a question about sizing, their customer service team was quick to respond with helpful advice.

23 février 2023
Avis spontané
Noté 5 sur 5 étoiles

One of my favourite place to come shop…

One of my favourite place to come shop for high end shoes. I've bought from here 2 times so far and have been happy with my choices. I do wish they would carry more leather boots options for ladies - I don't mind paying more for those. Otherwise very nice, staff is always helpful, and I haven't had issues with my purchases.

Leather shoes are always good that comes with faultless packaging, its a joy to open them.

I still kept the boxes and been waring them for a year, still going strong :)

29 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Stay away !!

Stay away !!! Not worth the price,qality is very poor ! They cresing when you trying in on at home. I founded scrach on the sole.Customer service is very rude. They will not refund you a money totall. I paid 240£ and retuned only 180 £ Never buy again. It is scam !!!

5 novembre 2022
Avis spontané
Logo de Thomas Bird London

Réponse de Thomas Bird London

Sorry to read this. Our feedback is normally very good. Could you email us at help@tblon with your order number and details? We will try to help.

Noté 1 sur 5 étoiles

Disappointed.

9 novembre 2022
Avis spontané
Logo de Thomas Bird London

Réponse de Thomas Bird London

Is this a genuine review? Tell us more! Email us at help@tblon.com with your details. Thanks,

Noté 5 sur 5 étoiles

Very nice shoes and the experience of…

Very nice shoes and the experience of buying is pleasant. I personally prefer high-end shoes because they contain better materials, so they are easier to clean and aren't likely to be affected by dirt, debris, and the pressure put on them by the wearer's feet. They will also be able to hold up better when worn every day for sports, exercise, or even just for daily wear.

Overall I have been happy with what I got.

28 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

pleasant customer service

After a dispute with Thomas Bird management and several emails, I am pleased to say that the issue was resolved promptly and satisfactorily. I would most definitely recommend “Thomas Bird” for their after-sale services as well as their high-end Italian shoes. Thank you

22 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

I don't normally buy high end shoes but…

I don't normally buy high end shoes but these do look great, and of good quality. While the price isn’t the only thing I would consider when choosing the right pair of shoes, it’s important to understand the brand and design are better that worth the extra cost.

For me high end shoes are worth it because they have better features, more comfortable, and designed to last a long time, so over time, it does work out better.

15 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Fantastic

Absolutely fantastic service and quality. The reps were responsive to my inquiries, my shoes and belt were beautiful, and I was kept apprised of the status of my order every step of the way.

And if anyone's curious, I'm from the US (I note this because ordering from Thomas Bird made this an international order, and despite that, the product arrived swiftly and without damage).

15 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Best customer service, Exceptional quality, fast shipping

I recently purchased a pair of Thomas Bird Bourne Double Monk Strap shoes for my upcoming wedding. The folks there are wonderful to work with. They shipped very fast. When my shoes arrived I discovered I had ordered the wrong size. I contacted the company and they took care of my issue with speed and respect. The company is excellent to work with. The shoes fit perfectly and are of the highest quality and workmanship. I will purchase from Thomas Bird for my next pair of shoes or boots. You are dealing with a high fashion, customer appreciation extremely high caliber business. Do not hesitate to purchase anything from Thomas Bird, you will be happy you did

8 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Pleasant shoe company to deal with - thomas bird shoes

I never normally write reviews, but my experience with thomas bird was so good, I had to mention it to the wider online community! I came across the site after searching for a new pair of formal brogues. Images looked fine, clean, crisp site etc, but I was concerned about the fitting. I emailed them my concerns and got a quick informative response from Adam. 24 hours later and I'm chuffed with my shoes! Well done. Will order again. Dave R.

14 juillet 2015
Avis spontané

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