TGA Mobility Avis 

801
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Avoid this company at all costs. For over a year I have been trying to get a faulty powerpack replaced. It experienced a power surge resulting in my son’s wheelchair flying forwards (with him in it) a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good service right from the first phone call. Very helpful information given to my questions. Fitting arranged at home and fitter arrived prompt on the appointed day. Fitting completed and instruction... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Young lady who helped us was a delight, nothing was too much trouble. She was very encouraging, letting me try machines, which although I never purchased on the day, left me with good and positive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If I could give TGA ten stars I would. Rarely do I do business with a company that is so committed to customer service. Special thanks to Woody for being patient with me and sorting out my problems. T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. aussi dans
  3. Fournisseur d'équipement pour personnes handicapées

Écrit par l'entreprise

At TGA Mobility, we believe that when it’s hard to move, you needn’t stop living. We provide scooters and wheelchairs tailored to suit all kinds of people with all kinds of needs.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

801 avis

5 étoiles
4 étoiles
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1 étoile

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4,3

Tous les avis

(801)

140 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Not so great the second time round

Since having the new Breese 4 with rain cover and roof just 7 months ago this machine as been a nightmare, It has worked for jus 3 weeks in the 7 months, each problem getting worse each time. I have a contract with Motability for 3 years and I can't wait to give it back!
The customer services have been economical with the truth telling me parts are there, then another saying they're not! Tech people some are abrupt and rude, one telling me to write down how to charge the machine, well I wouldn't know that would I???
I had three years with a Breese 4 that worked correctly which was great, but this one its as if they got lots of old parts and built one giant pile of rubbish(I don't actually believe that have done this, it is just that awful).
So far, its lost power so couldn't go faster than 4 mph then the rain cover zip came off in my hand,
when they finally came with the part for the speed they took the broken rain cover July 23rd, still waiting for that.
Next while waiting still for the rain cover it has developed a terrible squeak and pulls to one side, and it only travels around 3 - 6 miles on a full battery, nothing like the description of 24 to 30 miles.
Another engineer is coming out tomorrow to fix the squeak and replace the battery, but again no rain cover which was the whole reason I bought it.
My advice, it appears that things seem to have gone down hill since I had my first TGA scooter, if I was you, I'd look for something else and read reviews before you jump into buying or leasing them.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I’m super happy with TGA Mobility

I’m super happy with TGA Mobility! The TGA Vita S has been fantastic, and the TGA Vita X is next on my list. The service was excellent, delivery was super fast, and the price was great. I recently purchased new tyres for my Vita S and couldn’t be more pleased. Overall, a really positive experience – highly recommend!

26 septembre 2025
Noté 5 sur 5 étoiles

TGA - Responsive, Reliable & Great Product

I realised that I needed to change my TGA Vita Sport for a scooter that is also feature-rich and robust but could fold into my car boot. I settled on the Minimo Plus. Steve Porter, with Gabriella's backup, fast-tracked the process to complete the exchange in time to take the Minimo Plus with us on holiday. This has transformed our experience of staying at our holiday home where we have enjoyed many trips out together we couldn't otherwise have done, including some fairly challenging terrain! Thank you for all your help - I highly recommend TGA for both service and brilliant products.

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional, courteous and knowledgeable.
Greg who did the test drive of a while c2 and then delivered mine, was excellent.
He was very friendly and helpful.

17 septembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Placed an order for the all weather…

Placed an order for the all weather canopy for my Harmony S4 via the website and paid the requested £566. When I hadn't received any communication as to the status or whereabouts of my product, I contacted customer service, I was therefore dismayed to learn that although my money had been gratefully received and debited from my account the young lady I spoke to could not call up the order, or be able to tell me when I could expect delivery. Both her assistance and that of Woody her colleague in past interactions with TGA have saved this review from a lower rating. I would still continue to support TGA as a brand, but a little more transparency as to the lead time on such an expensive and (to me, at least) vital piece of equipment would have been appreciated as I have a friend wanting to help me fit it and no idea when that might be. Given the general quality,or lack thereof of the British weather, I had hoped to be able to use my scooter during the autumn/winter without the possibility of being damp in places that a gentleman doesn't mention.

25 septembre 2025
Noté 5 sur 5 étoiles

Soon out enjoying the sunshine

I ordered 4 new tyres for my TGA mobility scooter online and was very pleased with your service, they arrived within the week so I could get them put on and was soon out and about enjoying the sunshine

17 septembre 2025
Noté 5 sur 5 étoiles

Great Customer Services

Great Customer Services. Very helpful.
Very clear explanations regarding mobility scooter.

16 septembre 2025
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Réponse de TGA Mobility

Thank you Tina, it's great to read your five star review

Noté 5 sur 5 étoiles

Customer relations was great and…

Customer relations was great and helpful and no sales pressure. I had been looking for quite a while and doing research and looked at leasing or bying a new car or mobility scooter and not sure if i could get on with a mobility scooter. My eldest son said get a good second hand one try it then if you like it and get on with it get a new one later on. I am really happy with the one i got at the right price.

10 septembre 2025
Avis spontané
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Réponse de TGA Mobility

Thank you for your five star review Robert. I've passed this onto Samantha who you spoke to and Karl who delivered the scooter for you.

Noté 5 sur 5 étoiles

From start to finish of ordering my new…

From start to finish of ordering my new Vita Light Scooter and delivery the process was faultless. Communication was brilliant and keeped you up to date with what was happening throughout the process. Would highly recommend using TGA for you mobility needs.

3 septembre 2025
Avis spontané
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Réponse de TGA Mobility

Thank you Phillip, this is a great five-star review to read. I've passed your comments onto Kim who helped you find the right product.

Noté 5 sur 5 étoiles

Expert knowledge

Expert knowledge, very helpful, great all round service.

9 septembre 2025
Avis spontané
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Réponse de TGA Mobility

Thank you for your five-star review!

Noté 5 sur 5 étoiles

This company is great

This company is great! Charlotte came out to check whether their power unit would fit my brother's wheelchair. It did fit and she demonstrated it and then brought a new unit and fitted it and again demonstrated it to staff. The follow up has been exceptional and I would have no hesitation in recommending this company to anyone.

20 août 2025
Avis spontané
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Réponse de TGA Mobility

Thank you Keith, this great to read. We've passed your five-star review onto Charlotte and Jo who helped you.

Noté 5 sur 5 étoiles

Woody in customer services and Harry…

Woody in customer services and Harry the TGA engineer went above and beyond to help me. My mobility scooter wasn't working correctly and Harry explained that it was going to be extremely expensive to fix, so much so I could actually buy a reconditioned scooter cheaper. Harry sourced a reconditioned scooter that was actually only 1 yr old, still with a 2 yr warranty for a brilliant price. Woody called me the next day with the lovely news, that all reconditioned models were going into the sale, so therefore saved me another nearly £500. Honestly I couldn't recommend TGA enough

11 août 2025
Avis spontané
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Réponse de TGA Mobility

Thank you Sarah, this is great to read. I've passed your review onto Woody & Harry

Noté 4 sur 5 étoiles

This i my 2nd TGA BREEZE on mobility…

This i my 2nd TGA BREEZE on mobility scheme.The Breeze is sturdy and an easy ride..It has some great features eg front box above the headlight..large cargo box at the rear for carrying shopping..the footplate can manage some larger items..boxes of dog food ..there are 2 cup holders..2 outlets for charging phones etc...all in all good.
The Breeze can cover a range of terrain ..paths and offroad..

1 criticism...if you are a night owl...invest in front & rear cycle lights for safer protection..the headlight is a tad dim but ok in an emergency.

as this is my new iteration of Breeze..1 month in...i can only say so far so good but as i was happy with No#1..imma take a punt at No#2..will be better

4 août 2025
Avis spontané
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Réponse de TGA Mobility

Hello Steven, thank you for your review and it's good to hear you're happy with your Breeze. I've passed your comments about the lights onto our Quality Team.

Noté 5 sur 5 étoiles

Just had Andy se266ra delivery me my…

Just had Andy se266ra delivery me my mobility scooter
He called with notices so I could be ready
N called when he was near by these things mean a lot
Every department gives such kind n considerate service to us
Tga maximo plus is an amazing mobility scooter

1 septembre 2025
Avis spontané
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Réponse de TGA Mobility

Thank you for your five star review, I've passed this onto Andy

Noté 5 sur 5 étoiles

Easy to renew lease

Easy to renew the lease. Good advice on telephone but ended up doing it on line. So very easy.

15 août 2025
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Réponse de TGA Mobility

Thank you Paulette, this is great to hear.

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