I have no faults with the work carried out on my car but the garage were unable to deliver my car back the same day as agreed because they didn’t have the required oil !! but promised they would del... Voir plus
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Lisez les avis des autres
Great service. I could have given this a 5 start but 4 for not being able to speak to anyone on the call for hours over 2 days. Booking services seem pretty straightforward online, but getting to sp... Voir plus
Very easy to book, really helped that mini bus was collected and dropped back off. Had reminders sent so did not forget. Was updated throughout day regards time of collection and of any additional w... Voir plus
Friendly if rather casual staff. Close to my home so very convenient. My appointment was on October 14 but I later received several Smartcare emails referring to my “forthcoming appointment on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre de contrôle technique
- aussi dans
- Inspection de véhicule
- Magasin de pièces détachées automobiles
- Mécanicien
- Prestataire de transport automobile privé
- Service de remorquage
À propos de AA Approved Garage Network
Écrit par l'entreprise
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Coordonnées de contact
Royaume-Uni
- theaa.com/car-care/book/start
4,0
Bien
20 k avis
Demande des avis aux clients
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Rather a bit too Expensive than hopped…
Rather too Expensive…I liked the slight discount for membership bookings but would have preferred it to be £10-off; & then repairs seemed a bit on the steep side…like: £100 for an Alignment&Polish… where in the past the Polish alone has been only £30…
~but other than that the booking-in process was generally efficient & pleasant…
9 octobre 2026
Réponse de AA Approved Garage Network
Hi there, if any work is needed, we'll check the garage recommendations and give a quote before getting your go-ahead. We only use high quality parts that come with a warranty too. We're happy to hear that booking was easy and that you got our Member discount 😊.
I had a torn seat afterwards
I had a torn seat afterwards. They denied saying that it’s been there before. But I can’t recall having a torn seat. I am disappointed.
9 octobre 2026
Réponse de AA Approved Garage Network
Hi Ahsan, we're sorry to hear you're feeling this way, but we're pleased you've been in touch with us so the matter can be properly looked into.
We hope everything went smoothly with your MOT and that any concerns are resolved for you soon.
Prompt service
12 octobre 2026
Réponse de AA Approved Garage Network
We're delighted to hear this, and hope your MOT and service went smoothly 😊🚗.
Convenience
It was very convenient to have the vehicle picked up, but I was expecting some kind of update before the car came back.
12 octobre 2026
They were very good.
12 octobre 2026
MOT and Service
Very happy with the garage i used. There was some initial apprehension on my part as it was the first time i had used them. But i felt i could trust them to do a good job because they are AA approved.
12 octobre 2026
Easy experience.
Easy to navigate, clear instructions. Garage couldn't have been better.
12 octobre 2026
Very friendly and considerate staff
Very friendly and considerate staff, I was kept informed on progress of work carried out. Excellent service
12 octobre 2026
Service and MOT review
I would have liked to have a report on the service that was done.
AA Smart Care didn't contact me at all to let me know what time to pick my car on the day, which was 07/10/2026. I however strangely received a message on the 09/10/2026, which said my car was ready to be picked up. I had already picked up my car on the 7th. If I had relied on AA Smart Care, then that would have been a problem.
There were no issues with the garage itself.
9 octobre 2026
A lot of hassle.
I booked my car for a diagnostic.
The mechanic came to me and confirmed my suspicions of a faulty alternator, but was unable to do the repair himself.
I called out a second mechanic from the AA and he immediately said that it can't be done roadside. Annoying that the first mechanic didn't know but alright.
The AA offered a full refund but said it can take up to 21 days which is ridiculous.
So I booked a garage to replace the alternator and took my car there. The next day the garage says that they can't do the repair and that the AA should not have sent the job to them.
So the AA arranged for it to go to another garage, which fortunately was close as my battery was near enough dead by then.
Just a lot of hassle and stress for something that could have been solved much sooner. Why they sent me to a garage that can't do the repair I'll never know.
I wouldn't use the AA again and would rather go directly to the garage instead.
10 octobre 2026
Avis spontané
Réponse de AA Approved Garage Network
Hi Robert, we'll always do our best to get your car back on the road as quickly as possible, so we're sorry to hear about the issues you experienced with the repairs and the inconvenience caused.
We hope you've raised your concerns with us directly so they can be fully looked into, and that everything has now been resolved smoothly.
The confusion between The AA and The…
The confusion between The AA and The garage on work needed and parts required gave me an estimate that then changed and added £1000.
11 septembre 2026
Réponse de AA Approved Garage Network
Hi Nigel, we can see your car needed a few repairs to pass its MOT. We hope you got in touch with our team so we could help with any questions about the pricing and the work required.
We hope everything went smoothly and that you're now back on the road.
The process was painless and easy
The process was painless and easy, I did not feel that any unnecessary work was being carried out or that I was being patronised. When I asked a question I got a straight answer! Very grateful to the helpful and friendly staff I encountered.
3 octobre 2026
Very slow: rescheduled four times
The work was done well (eventually!)
However the appointment was “rescheduled “ four times, meaning that i was without my car for two weeks. It would have been quicker to use a local garage.
12 octobre 2026
Réponse de AA Approved Garage Network
Hi John, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays or rearrangements can sometimes happen due to factors such as traffic conditions or earlier jobs taking longer than expected.
We're sorry for the delay and any inconvenience caused. We'll always do our best to rearrange appointments as soon as possible when needed.
We're pleased to hear that the work went well, and we hope your car is now running smoothly.
Great service
Great service - garage was quick and communicative. Great value for money.
8 octobre 2026
Quick and easy to book
Quick and easy to book. Garage I wanted had availability. Reassurance of AA recommendation. Great service, reasonable prices and MOT discount though the AA. Very happy.
14 septembre 2026
Réponse de AA Approved Garage Network
Thank you so much for taking the time to share your 5-star rating! We are delighted to hear that our team provided such kind and supportive service during your visit.
Constant hourly extra charges and…
Constant hourly extra charges and incorrect charges, wrong parts sent to garage, no contact
10 octobre 2026
Réponse de AA Approved Garage Network
Thank you for your feedback. We hope you're okay.
Strand Motors were superb as always
Strand Motors were superb as always. Great customer care and swift service
8 octobre 2026
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