AA Approved Garage Network  Avis 

19 875
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great service. I could have given this a 5 start but 4 for not being able to speak to anyone on the call for hours over 2 days. Booking services seem pretty straightforward online, but getting to sp... Voir plus

Noté 3 sur 5 étoiles

Friendly if rather casual staff. Close to my home so very convenient. My appointment was on October 14 but I later received several Smartcare emails referring to my “forthcoming appointment on... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Following leaving car at garage 8.30am I was informed at 11.15 car failed mot. It took nearly 2 hours for AA to send out info for authorisation to have work done to ensure car passed mot. Also a staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy to book, really helped that mini bus was collected and dropped back off. Had reminders sent so did not forget. Was updated throughout day regards time of collection and of any additional w... Voir plus

À propos de l'entreprise

  1. Centre de contrôle technique
  2. aussi dans
  3. Inspection de véhicule
  4. Magasin de pièces détachées automobiles
  5. Mécanicien
  6. Prestataire de transport automobile privé
  7. Service de remorquage

À propos de AA Approved Garage Network

Écrit par l'entreprise

MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.

AA approved local garages

  • Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
  • The garage technicians are expertly trained in petrol, diesel and electric vehicles

Fixed & transparent pricing

  • You’ll know exactly what you’re going to pay, with no hidden extras
  • We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.

Guaranteed quality of work and repairs

  • We’re so confident in the work, we guarantee all parts and labour for 12 months
  • The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
  • All prices, including labour, are checked to make sure they’re accurate

Easy online booking

  • You can book online at a garage local to you, on a date of your choice
  • Book up to 90 days in advance
  • You have access to a UK wide network of local garages.

 


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

20 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,0

Tous les avis

(19 875)

6 737 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experiance

Very easy to book, really helped that mini bus was collected and dropped back off.
Had reminders sent so did not forget.
Was updated throughout day regards time of collection and of any additional works that was required. Would use again and also reccomend.

14 octobre 2026
Noté 4 sur 5 étoiles

Smooth and efficient service

Smooth and efficient service. Reasonable pricing. Pain free.

14 octobre 2026
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Réponse de AA Approved Garage Network

Delighted to hear that Don, thanks for the feedback ❣️.

Noté 5 sur 5 étoiles

Skilled friendly staff prompt…

Skilled friendly staff prompt collection and return st a very competetive price

17 octobre 2026
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Réponse de AA Approved Garage Network

Thanks for the lovely feedback, we hope we can help again in the future.

Noté 3 sur 5 étoiles

I am pleased with the fact that my…

I am pleased with the fact that my vehicle was picked and returned back . However, I noticed my tire pressure was not checked and filled which was part of the checks. this leaves me with concerns that other parts were properly checked.

7 octobre 2026
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Réponse de AA Approved Garage Network

Hi, we're sorry to hear this. Please give us a call on 0330 018 3446 so we can look into this further and help get the tyre checks looked at.

Noté 4 sur 5 étoiles

The service was good

The service was good, however, I wasn’t notified when they kept my car overnight. I was very worried as I was told the car will be returned on the same day.

13 octobre 2026
Noté 4 sur 5 étoiles

Good car service but lack of sufficient communication on this occasion

The booking process is simple and fast, there are a few options of service garages. I had requested that my car be collected which is very convenient as it is less disruptive to my work day.
On this occasion the garage had an issue and had contacted me to see if I could bring my car in,for which we arranged a time first thing in the morning.
Problem was in attempting to update the booking on their side, AA smart care ended up sending me a cancellation email the evening before my service was due. This happened without any attempts to contact me and since their phone lines only opened after my arrange service time, it left me in a position of stress for the whole evening and next morning (seeing as making a new booking would have gone beyond my MOT expiry date).

In the end I was able to get my service and AA smart care corrected their mistake. Can't complain about the car service and the price I received through AA smart care for MOT with a service was very reasonable.

8 octobre 2026
Noté 1 sur 5 étoiles

2 hours for a simple MOT

2 hours for a simple MOT. Unexceptable. People were present but totally unresponsive.

10 octobre 2026
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Réponse de AA Approved Garage Network

Hi Chris, we're sorry to hear about your experience. We know waiting longer than expected for something as routine as an MOT can be frustrating. We hope you raised your concerns with the garage at the time so they could look into what caused the delay.

Noté 2 sur 5 étoiles

Booking is easy but not good after that.

It was easy to book with good communication. However the garage that was used to carry out the MOT were not great at explaining what needed to be done and no offer to do the work required to get my car to pass the MOT. I found them to be abrupt and dismissive.
I have found a different place to use for repairs MOT recommended by a friend. I thought that I would be I good hands with the AA but that was not the case.

12 octobre 2026
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Réponse de AA Approved Garage Network

Hi Zoe, we're sorry to hear this and hope you've since raised your concerns with our Customer Service team. We've fed your comments back so this can also be looked into with the garage.

Noté 5 sur 5 étoiles

First time doing an MOT

First time doing an MOT and first impressions everyone was very friendly and welcoming, gave me a rundown on what they do and offered me tea. Lovely people defo recommend

13 octobre 2026

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