When the AA guy Jordan came out to assist me recently when my car wouldn’t start, he was really helpful. As a precautionary measure, after getting my car started, he even followed me home to ensure I... Voir plus
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Lisez les avis des autres
I have had an abysmal experience with the AA SmartCare service. Wasted all day Saturday waiting for a morning appointment that never happened and then the mechanic for the re-arranged morning appoint... Voir plus
Very happy with the interim service provided by Mick. AA has advertised to give AA members a 20% discount for this service. I am still waiting to receive this £30 discount. As well as being an AA bre... Voir plus
Excellent service, from initial booking to job completion. Mobile mechanic at my own home, so I didn’t need to take time away from work nor battle with morning traffic to get my car to a garage an... Voir plus
À propos de l'entreprise
À propos de AA Car Care
Écrit par l'entreprise
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Coordonnées de contact
Royaume-Uni
- theaa.com/car-care/mobile-mechanics
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He was really nice very helpful…
He was really nice very helpful thoughtful and through
So convenient and easy to book
So convenient and easy to book, the guy that come was great, let me know exactly when he would be there and explained everything that he was doing. Highly recommend and will use again.
Super easy to book and pay
Super easy to book and pay. So much easier than having to go to a garage. Great service.
The mechanic was on time and was also…
The mechanic was on time and was also very polite.
He done a diagnostic test and provided me with results straight away.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Where to start
Where to start? My car was first attended over a full week ago for rear brake change .mechanic arrived at 9.30 and left at 5 .30 ! Various reasons for this .i must stress the mechanic was polite and curteous throughout the visit .however after completing one side the second proved to be more challenging culminating in the caliper being replaced which i understand .however after paying on line for this to be done also .the part was ordered and he picked it up locally .we are now at around 3pm !.i was then informed he had lost the locking wheel nut key and was struggling to remove the wheel .he consulted a colleague and eventually managed to remove it .however after fitting the new caliper and test driving it he discovered it was leaking fluid and so could not complete the work !.he informed me he would return the faulty caliper and also order new set of locking wheel nut keys and follow up the next day if poss to complete the work .the following day smartcare gave me a follow up appointment for today the 19th oct 🫣 in the meantime my car was undriveable !2 emails and various unsuccefull phone calls later still no response .as you can tell from the experience not in anyway acceptable !.oh and finally today he could not remove the 2 front bolts to top it off ! So i now have to pay a garage to remove and fit the remaining 2 lockbolts . The comms throughout this whole fiasco has bee appalling .my question to you is how can you treat a customer in this manner and what do you propse to do to make amends ??

Réponse de AA Car Care
theres nothing not to like
The mechanic turns up on time and is…
The mechanic turns up on time and is informative.
And instead of the car been in the garage all day! You are back on the road in 2hrs or less.

Réponse de AA Car Care
Home service on car recommend
Convenience of having a service done at home. The man was very good at his job, plus I feel ready to tackle the roads now winter is around the corner and safer.
Also like to add it was nice to get a check list of all the parts checked which I have never had from a garage. Good price for a full service. Although I had trouble booking online I got sorted by ringing them to book.
Brandon was outstanding
Brandon was outstanding: prompt, courteous and very efficient. Very thorough, communicative and finished bang on time. Couldn’t ask for more. Highly recommended
Easy to book servicing at my home and…
Easy to book servicing at my home and two hours to complete my full service excellent

Réponse de AA Car Care
Great work by the Mechanic Gokul in…
Great work by the Mechanic Gokul in replacing Oil n Filters and overall inspection. Clean job.
Mechanic was late and I had to chase…
Mechanic was late and I had to chase up. When he arrived he was polite, apologetic and did a very good job

Réponse de AA Car Care
It was the conveniance of the service…
It was the conveniance of the service ,no hanging around garages waiting for them to complete just stay at home and enjoy a cuppa.
I havnt received any confirmation that the service was carried out as yet.
Excelent service
Efficient & professional
Efficient & professional. Convenient to have works I required to be carried out on my driveway

Réponse de AA Car Care
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