When the AA guy Jordan came out to assist me recently when my car wouldn’t start, he was really helpful. As a precautionary measure, after getting my car started, he even followed me home to ensure I... Voir plus
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Lisez les avis des autres
I have had an abysmal experience with the AA SmartCare service. Wasted all day Saturday waiting for a morning appointment that never happened and then the mechanic for the re-arranged morning appoint... Voir plus
L'entreprise a répondu
Very happy with the interim service provided by Mick. AA has advertised to give AA members a 20% discount for this service. I am still waiting to receive this £30 discount. As well as being an AA bre... Voir plus
Excellent service, from initial booking to job completion. Mobile mechanic at my own home, so I didn’t need to take time away from work nor battle with morning traffic to get my car to a garage an... Voir plus
À propos de l'entreprise
À propos de AA Car Care
Écrit par l'entreprise
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Coordonnées de contact
Royaume-Uni
- theaa.com/car-care/mobile-mechanics
4,5
Excellent
302 avis
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The service was great but....
The service was great, just annoying you cant edit the name and the technicians doesn't read the notes
13 octobre 2026
Réponse de AA Car Care
We appreciate your feedback and are glad the overall service was great. We hope you're okay.
Nice reliable man
Nice reliable man . Had to return to finish the service . Didn’t have a special tool to remove a filter
16 octobre 2026
Réponse de AA Car Care
We appreciate your feedback and are glad our technician was reliable, though we apologise for the delay caused by missing equipment.
Our mechanic was very friendly and…
Our mechanic was very friendly and helpful when taking me through the service and the process. This was my first time using AA. Ill defiently be using them again!
16 octobre 2026
Excellent service
Excellent service, helpful mechanic. 2nd time I’ve used the service from home. Would recommend
16 octobre 2026
Réponse de AA Car Care
We're over the moon to hear this about Craig's super service 😊🔧.
Audi A4 oil service
Great service from the technician Martin. Called before he arrived, serviced the car on my driveway, completed the job without any issues.
16 octobre 2026
Came exact time and replacement done…
Came exact time and replacement done at professional manor.
15 octobre 2026
The mechanic was such a lovely guy and…
The mechanic was such a lovely guy and kept me informed at everything he would have had to do, also I had it done at my home which was very convenient.
15 octobre 2026
Very friendly and helpful AA mechanic
Very friendly and helpful AA mechanic. Quick work and full explanation at the end.
15 octobre 2026
Great service and answered all of my…
Great service and answered all of my questions, was very thorough and just did an excellent job overall.
15 octobre 2026
Réponse de AA Car Care
We are happy to hear that our team provided such helpful and detailed assistance. Thank you for sharing your positive feedback with us!
First class service, fast, friendly and fair pricing
Elliot arrived at the time he stated and carried out the work to an exceptionally high standard. First time I've used the AA for this type of thing, will definitely use again.
15 octobre 2026
The mechanic was knowledgeable and…
The mechanic was knowledgeable and helpful. The AA system, not so much. The AA failed to advise me that there was a 4-hour delay. I had to call them myself and was put on hold for 15 minutes. They did give me a small discount as a goodwill gesture.
15 octobre 2026
Poor, nonsensical communication
The communication is poor, most of which arrived after the technician had left, no pre warning of arrival. In fact the guy rang me as he was reversing up the driveway. I received an email thanking me for dropping the car at the garage, that they would take things from there, what is that all about? This is a service at home! The technician arrived around 14:00 at 17:15 I received both email and text saying he should be with me at 14:05. Technician was excellent, polite, well mannered and explained everything he’d done. Unfortunately he’s being let down by the technical side of the organisation. Will seriously consider if this is the best route when the next service is due.
15 octobre 2026
Réponse de AA Car Care
We appreciate you taking the time to share your detailed feedback with us. It is good to know that our technician provided polite, informative, and professional service while working on your vehicle. However, we recognise that our automated messaging system caused significant confusion and failed to keep you properly informed before and during your home appointment. Receiving automated notifications hours late and getting messages meant for in-garage drop-offs is completely unacceptable, and we understand your frustration regarding this breakdown in our process.
The communication from the mechanic was…
The communication from the mechanic was great and the work was carried out efficiently. I was extremely impressed with the quality of the work and the friendly, helpful mechanic. I would not hesitate to recommend the AA mobile service.
14 octobre 2026
The mechanic was ace AA were pretty poor
The mechanic on the day was 5 star, but when it came for the AA to take my payment was a complete nightmare. Pending status for 7 days coultn't get the money back in to my account till the eighth day to then resend to AA. Every day had at least 5 emails saying payment missed even though I rang them and explained the situation. I finally paid the bill today and now getting more emails sayin my booking has been changed and its exactly the same as i recieved when i orginally booked the car in.
15 octobre 2026
Dean done a excellent job of fixing my…
Dean done a excellent job of fixing my van, turned up, when expected. With no fuss,just got on with it. Very pleasant. Thank you.
15 octobre 2026
Very friendly
Very friendly, very informative. A great personality all round and happy with the work done. If possible could l get the same mechanic on all my future bookings.
Really happy with the service.
14 octobre 2026
Réponse de AA Car Care
We are so happy to hear that your experience with our mechanic was so positive and informative. Thank you for leaving such wonderful feedback about the quality of the work.
Mechanic was a lovely chap and carried…
Mechanic was a lovely chap and carried out the tasks as requested. Only issue was I booked a morning slot, took time off but no show until 2pm. No contact from company, I chased on WhatsApp
14 octobre 2026
Réponse de AA Car Care
We appreciate your feedback and are glad our mechanic provided good service. We acknowledge the inconvenience caused by the delay and lack of updates regarding your morning appointment.
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