Theariadne Avis 

The product I received from this website which was a beach bag was of very very poor quality and did not match the description and quality mentioned in the website. I do not recommend buying anything until quality is improved at the China factory where these products come from

I have purchased from Ariadne before and found that the bags I received for my order were lovely and of good quality. I was not disappointed. I ordered another bag recently, but the colour I wanted was out of stock. Olivia from Customer Support contacted me to ask if I would prefer another colour of the same bag, but it was not for me. So with a nice apologetic email from Olivia I was offered a refund & a 10% discount off my next purchase, which I thought was a really kind gesture.

Sehr schnell und unkompliziert vielen Dank

Ordered a ring for my girlfriends birthday emailed me two days later saying it’s out of stock which was a shame however refund process was very easy should get my money back in 2-5 days

Just a final update. They say you can return then give an address in the UK and tell you it will be weeks, and if anything is wrong they may refuse. First they offered 25% refund or 60% as credit for another item. They finally offered 50% immediately. When I checked shipping to UK it was breakeven so took the deal - withbat least this truthful AVOID review. Given they screwed up original shipment - should have cancelled then, their incompetence is clear. Must note photos do not represent what you get, and handle is poor and painful to hold. Price not bad but be sure what you order is what you want, there are NO meaningful returns. Donation to charity, some orphan may get some joy from it - given the UK connection guess we are helping Oliver's. Adriadne is definitely Fagin. Smooth front, rotten core.

The customer service is so amazing and quick. Looking forward to order more things.
Thank you Olivia for your service. You were amazing.

Ich habe ein Ring bestellt. Das ganze hat über 2 Wochen gedauert und dann habe ich eine leere Ringschachtel geschickt bekommen.

Toller Kundensupport von Olivia, so dass wir eine Ersatzlieferung erhalten haben. Die Tasche gefällt uns sehr gut.

my order was late, contacted customer service the lady name was Olivia , she was so nice replayed same day and reassured me with order information and when will I receive it. Just wanted to say Thank you so happy with the bag and quality is good.

I’m finding it difficult to give a fair review - I ordered a ‘smoothing body suit’ but when it arrived it was ill fitting, horrible cheap material and didn’t look anything like advertised. I contacted customer services to return the item, which they initially refused because you can’t return underwear for hygiene reasons. I pointed out that it isn’t my fault they produce poor quality goods and choose to deliver items without any tags or hygiene strips. After threatening further action, Olivia in customer services agreed I could return the item, which I did the same day. I was assured the refund would be processed immediately but am still awaiting the money. To be fair it has been a bank holiday weekend and this could delay it, so we’ll see. So, customer service excellent when pressed, quality of goods very poor in my experience. I can’t recommend buying from The Ariadne but if you do experience issues they appear to be willing to help. The communication was very good and the issue resolved quickly, although still awaiting the refund to my account.

I purchased 2 photo necklaces and gave them to my family members who were really surprised and when they discovered the photos on display actually cried tears of joy...the necklaces are of high quality and such a wonderful and beautiful gift to give anyone......I personally have NO HESITATION in recommending the company and the necklaces

Very very helpful and quick response time!

Thanks for everything,

Aiden

I am so impress with this company. This is my first purchase. So excited to receive this Beautiful purse. I accidentally ordered two of the same item. Oliva with customer service solved it efficiently. Excellent, I will definitely share this wonderful experience with my family and friends. I aways enjoy supporting and buying from small businesses. Can not wait to get my purse. Thank you so much! Look forward to purchase more of your products. Keep up the awesome job.

I ordered two rings for my grand daughters, I had a problem with the payment going through! I contacted the Company and Olivia got back to me, almost immediately to confirm my order etc I'm looking forward to receiving my rings. THANK YOU very much Olivia for your prompt efficient service.

The earrings were stunning, great quality and customer service and response times on updates excellent. Will definitely buy from this company again and reccomend to others.

Habe eine Tasche bestellt,die auch zum vereinbarten Zeitpunkt angekommen ist!
Sehr gute Qualität und tolles Design!
Der Service Support antwortet direkt,wenn man eine Frage hat und ist sehr freundlich!
Würde jederzeit wieder dort bestellen!

Leider waren wir mit der Farbe und Qualität nicht zufrieden und möchten die Tasche zurücksenden. Leider habe ich nach mehrmaligem Schreiben immer noch nicht den Retourenschein bekommen. Ich hoffe, dass diese Angelegenheit von Ihrer Seite schnell erledigt wird.

I received my order within 2 weeks and the purses I ordered I loved. I did need to have an exchange on one of my purses and Olivia was WONDERFUL!!! She had constant communication with me and provided photos to ensure I got the right color that I wanted! It’s refreshing that this company went out of their way to help me and make my experience with the company to my satisfaction. Thank you again so much Olivia!!!
I’ll of course be watching the website for a future order ❤️

The tote I received did not work for me. The quality is excellent but the color did not match my other bags ( beautiful brown but off from what I need). Olivia was so helpful and was able to expedite a solution for me. I would use this company again and request Olivia every time. Thank you

I realised that I had ordered the brown instead of green bag. I sent an email to the Support Team. I had a response from them within 24 hours. They agreed to change my order before it was sent for dispatch. I received confirmation the next day that my request had been dealt and I would get the bag colour of my choice. That to me is great, simple and reliable customer service. Thank you.