The Cheesecake Factory Avis 

A company headed for bankruptcy as they will have no customers at the unreal prices they charge for mediocre food: And get this: $5 for a soda. $10 for a bowl of soup. $20 for a not great chicken parm sandwich. I will never be back.

Went to the Towson town location this past Sunday with my sisters. We were celebrating one of my sister's birthday. We were highly disappointed in our visit. I would not have given them any stars,but our waitress was nice. First, we ordered potstickers for an appetizer, and we waited 25 min for them, and the restaurant was not crowded on this Sunday afternoon. We then waited another 30 minutes for our entree's which were only, a salad, cheeseburger, and a chicken sandwich. This was ridiculous!! Then, to top it off, I had to glasses of Sangria, no price was listed. When we got the bill,we could not believe that 2 Sangria's served in a wine glass, came to $31.00!!! I talked to the manager, and told him the cost of the Sangria was outrageous, and he claimed that "corporate"sets the cost.
Needless to say, I never would have ordered them, knowing they were $15 each! I will not be going back to Cheesecake Factory!!!

Wow this place is not what it used to be! SUPER EXPENSIVE. Food is mediocre at best. Our appetizer arrived cold, our dinner was rather bland, the portions are inconsistent, and our dinner arrived at the same time as our appetizer. When I talked with the manager to share our experience and inquire as to how they could charge $13.00 for a TINY slice of plain cheesecake, he shifted the blame to corporate and thanked me for the feedback. There are many good restaurants in the Edina area - sadly this is no longer one of them.

We waited over an hour for a table. I don't think they would have let us know if one of our party had not gone to the hostess stand. My daughter is celiac (gluten allergy). She told the waiter specifically that she will get sick if she is served gluten food. She ordered the gluten free pasta. We waited over an hour for the food. When it did come, she took 3 bites and said it tasted funny. She stopped eating and within 15 minutes, she was sick in the bathroom. Told the waiter - he seemed unconcerned. Asked him to take this off our bill - he seemed unconcerned. We waited another hour for cheesecake for the rest of the folks in the party. WOULD NOT RECOMMEND this LOCATION - GREENSBORO, NC. Horrible experience. No one seem to care.

In the past, the Cheesecake Factory was my favorite restaurant. Until my last visit and I ordered Jambalaya. It was more like chicken and shrimp with Fettuccine pasta with a lot of Olive Oil. There was barely any taste. Jambalaya is suppose to have tomatoes sauce, sausage, shrimp, and chicken over rice with a kick with flavor. That will be the last visit that I make to dine in. I will only order cheesecake in the future.

okay. part of why it's a whole 5 stars is because in the past year or two, something is always and I mean almost every time wrong when I eat out. NOT TODAY,
I dined at the Lynnwood WA location for a late lunch.

the bread and butter were ya know normal

and we had the maple? bacon brussel sprouts crispy appetizer thing. which was surprisingly good.

I had the chicken with lemon sauce, garlic mashed potatoes, and asparagus meal.
- deliciously crispy on the outside and perfectly juicy but cooked on the inside, the lemon sauce and zest mmm just...omg it was so good. I wish it were on the lunch menu as I did only eat almost half of my food and half of my dessert. the garlic mashed potatoes had skin which I love, and was super garlicy, but like garlic is measured with love and it met my expectations yummmmmm. admittedly haven't tried the asparagus i was getting too full and wanted dessert.
lemon raspberry cheesecake, --
--- so so so good! As a weirdo, I found the dark red of the raspberry sauce delightful and had a good time making jokes and giggling with my friend. . if you like semi-tart ish berry flavor with citrus mingled in all with the cheesecake flavor, you will love it!

the staff, no issues whatsoever. wasn't busy. everyone was friendly. everything went smoothly fast and efficiently. and with the state the world has been in I was pleasantly surprised at having a great experience dining out because it's been a long long time. GREAT JOB GUYS!!!

Way too high prices!!! My server was great but needed help. Need more servers. I won’t go again due to prices. Cheese cakes are smaller portions. Too bad. I do like it there but they need to lower prices. My friends salad was big but mainly lettuce. Disappointing.

Louisiana Chicken is too greasy!!! This was 2nd visit in 3 months and problem had not been corrected .

Clackamas, OR Location
We had a party of 3. The host didn’t know a simple question which was if they did free birthday dessert, said to ask the waiter. When we asked the waiter he seemed like he wasn’t sure but mentioned they do a free sundae which tasted like dollar store ice cream I might add. I noticed in the menu advertising they had free dessert offer if you sign up for the rewards with them so I asked him about it again because he didn’t mention anything about rewards previously. But apparently if you sign up it doesn’t work until two weeks later the manager notified us later at the end of our meal and would not honor the sign up. There was no happy birthday congrats. She walked away without a friendly smile of any kind like she was annoyed. The wait for our meals was way delayed. The food was over priced and tasted bland and under cooked. Alfredo pasta was $23 without any protein added vs olive garden for example with protein for $21 that has good quality taste vs cheesecake factory’s. The bread was burnt with black char all around. A spoon was not cleaned well, there was stuck on food on it which was not very pleasant to see. The whole experience was a disappointed, not worth it especially for a celebratory outing. We won’t be coming back for years.

I made a complaint to the manager 3 times about my order that they messed up. I told them no tomatoes for 2 orders because they are allergic to it. When we got home only 1 of 4 foods was correct. It's been 3 months and I'm yet to be compensated. These people take customers for granted and I'm going to lobby that people should stop buying from these restaurants that think they are untouchable.

Bland and overpriced, yet trendy, lol. I've been here 4 times now for birthday dinners. Never my choice. Never had what I'd consider even a good meal. It's been barely average...even at half the price. Another birthday dinner tonight. 7 of us. Not terribly busy. No wait for a table. 20 minutes to get our drinks. We order, and I decide to try the turkey burger. Everyone else orders various pasta dishes. 2 minutes before our meals start to come out, the waitress stops by and says they're out of turkey burgers, and I have to choose something else. I opt for the jambalaya. The other 6 meals come out, and I get a few updates on my jambalaya while I wait and wait..."just another minute", "your ticket is next"...I was just about to cancel it, as all but one of the others in my party was finished eating, when my jambalaya showed up. In retrospect, I should have just refused it then, as I'd waited 25 minutes past when everyone else got their food. I took a bite, and it had to have been sitting in back for at least 5-10 minutes since it was ready - luke warm. But even if it had arrived fresh, it was bland and flavorless. I've literally had better frozen TV dinner jambalaya. And as for the other pasta dishes at our table, nobody was raving about anything being better than average. Only reason I'm giving 2 stars instead of 1 is because the cheesecake is good. Oh, and my family already knows that I won't be returning there ever again. 4 strikes and they're out. Next birthday I will stay home with all of our family's dogs and play with them while eating a frozen pizza instead.

If you want a good meal at these prices, find a mom & pop restaurant that has 20 excellent offerings on the menu, instead of 120 offerings (like cheesecake factory) who can't make any of them very well.

To go order cashier on 3/26 at 11:09 extremely unhelpful, horrible customer service and a bad attitude.

Friendswood location

Had original burger. Medium rare.. chips were almost stale and lukewarm.. burger had been on the bun for a while so the bun base was nearly sticking to the plate and damp.. my wife’s meal was ok though. Didn’t bother complaining because we had things to do and couldn’t be bothered re ordering.

Very bad experience… I love cheesecake but the Guy who serve us was so bad … no service (no sugar for cappuccino no napkins and no glass of water!!) he was no friendly
I didn’t appreciate my stay

Terrible Food. Went to cheese cake factory in Knoxville cause I was on vacation. Me and my mom’s Alfredo was NOT cooked AT ALL. Noodles were like a lasagna noodles and hard. My step father got a chilli shrimp pasta looked like wasn’t cooked same with the shrimp. Terrible experience.

Well my family of three went into the Cheesecake Factory on Shelbyville road in Louisville Ky and portions are so small! $19.00 for a bacon cheese burger and the patty was 3/8” thick and 3” diameter and the drink was 4.50 and could not heft the waiter to get refills on drinks and bread! I can go to cheddars or road house and get a 1/2 burgers that is twice as big with bacon and fries for less that 15.00 and drinks less than 3.50 and with good service!!!!!! It’s not always been like this but wow downhill for sure! Then the cheesecake $11.00 for the 35th edition cheesecake, no way! I can go to Olive Garden and get something very similar and just as good for a little under half! This is just one of the meals the other two family members order was small for the price as well! Will be my last time here!

We have always loved the Cheesecake Factory. We went last night and I was BLOWN away how they charge the same amount, if not more, but portions in half. My husband and I usually take a slice of cheesecake home and split ... barely sharable now. Slices are now half the size. I have always loved the Skinnylicious Factory Chopped Salad - they got creative with the bowl size and shape so you cannot tell that was half what it used to be. I am ALL for smaller serving sizes, I don't need them to be huge, but then charge me accordingly!!! I feel scammed.

The food is amazing at the kop cheesecake factory. Just don't order curbside it doesn't exist.

Aubrey H (blue hair) made our experience fantastic! A party of seven (kids, parents, grandparents), Aubrey took great care of us and, making the children feel welcome. We're so thankful she was our server.