I made an order 3 days ago. It was sent with next day delivery. It never showed up I have sent 3 emails and been completely ignored. Sent visa Royal Mail. I would just like a refund now please. T... Voir plus
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Lisez les avis des autres
I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Voir plus
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Voir plus
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Coordonnées de contact
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Royaume-Uni
- Support@theecig.co.uk
- theecig.co.uk
3,4
Moyen
1 k avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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The o ly reason there wasn't 5 stars is…
The o ly reason there wasn't 5 stars is because I paid extra for quicker delivery but they didn't arrive any quicker than the standard delivery
13 juin 2025
Avis spontané
Quick and easy to navigate the website…
Quick and easy to navigate the website and quick delivery
10 juin 2025
Avis spontané
Not recommended
First time used was ok. Second time cancelled my order and didn't refund for weeks
8 juin 2025
So pleased to find this particular vape…
So pleased to find this particular vape liquid, fast delivery
3 juin 2025
Avis spontané
I used to come to the shop to buy my e-…
I used to come to the shop to buy my e- liquid but was told I have to purchase online. When trying to purchase online my orders get cancel because the product isn't in stock. You really need to update your website regarding stock so this doesn't happen to so called valued customers. It's pretty poor that you don't contact the customer regarding stock or offer an alternative, as it's not the customers fault your not up to date..
22 avril 2025
Avis spontané
Came sooner than expected
Came sooner than expected. Ordered 7 juices of the desert range not 1 bad flavour yet alot thicker than my usual
17 avril 2025
Avis spontané
Very happy will definitely use again
13 avril 2025
Avis spontané
Vape juice order
I ordered some vape juice. And I day layer I was refunded. Without a reason why? So I emailed them asking why?... the did respond quickly. Saying it was out of stock. Then update your web site! Plus they take the payment straight away and take 10 days to refund... not happy.....
5 mars 2025
i have made a mistake with my order can…pls cancel
i have made a mistake with my order can u pls cancel
8 mars 2025
Quick and reliable
Reliable, prompt delivery and good products. Always use the guys for my vape liquid.
27 février 2025
Avis spontané
Great flavours
Great flavours, love the cherry bakewell. Easy to use website and delivery great. Will be ordering from again.
4 février 2025
Avis spontané
Not received parcel
10 février 2025
Product showing available on website…
Product showing available on website but was refunded as items unavailable. Very poor service
25 janvier 2025
Avis spontané
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