thegroovd.com Avis 

I was surprised to get a response!
Better yet, I can place my order without needing to become a monthly payment!

Thank you so much Marj for your understanding and excellent customer service I will purchase from this company in the future as they have fantastic products for children’s educational needs

I sent an email with an I enquiry about my order and the guys at thegroovd got back to me immediately and sorted things out for me

My order was originally delivered to the wrong address out of state, I notified customer service and was sent a new order to my correct address. I received my order and am extremely satisfied. Can hardly wait to have my granddaughter start learning how to write her letters and numbers. She's only 2 now but I am getting prepared

This was purchased for my granddaughter, so I did not open the package. Sorry I can’t help you more.

The team were very responsive and helpful.
Their communication was excellent in making sure of my order satisfaction!

Thank you!

Ability and willingness to cancel and refund due to my order error. Thank you

I was very nervous purchasing on line but the reply to my upsale purchases i didnt actually want was so quick and so thorough. I was reassured it was no problem and could be removed and several quick reply emails all sorted .
An excellent service and so friendly

My problem was dealt with quickly and efficiently by a very pleased member of staff. I am now waiting for my order to be delivered.

Great customer support and rapid replies from Jen highly recommend

We thought we had lost our parcel and your team were so amazing in helping us and kept following up until all was good.

We will be back for sure. Thank you team Groovd.

They asked me for a review and I purchased as a Christmas gift. I asked them to check back with me in January and they wished me a Merry Christmas and said they would!

Tell me exactly where I can find it and how much

Love the letter advising the order has been shipped! Very quaint & gave me a little Friday giggle, so I sent a thank you letter back, in the same vane. Keep up the great work!

Speedy reply

Engaging experience! The care and love put into the books. From the initial marketing, to the up to date information when placing an order to delivery. We would absolutely purchase from this company again. Customer Service is 2nd to none. A🌟🙌

Very quick response and the video on how to assemble pen was excellent. Maybe an instruction sheet with the books would be helpful and stop people like me contacting you ha ha

Prompt & honest response from Marj. Who was friendly and helpful.

The whole experience of shopping with Groovd is exceptional. They are so encouraging and open with their communication and responsiveness I am very impressed.

The best customer experience. I dealt firstly with Jenny & then Marj who went above & beyond in such a timely manner to resolve my issue after I had incorrectly ordered.