Thehalalfoodshop Avis 612

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great range of HMC approved meat, well packaged at a good price. Initially I was worried my delivery would not arrive fresh, but it was, am now a regular customer.

Noté 5 sur 5 étoiles

First time ordering, ordered mostly frozen food so was a bit apprehensive about how the delivery will be executed. The package was well insulated and packed with ice packs. All products in perfect con... Voir plus

Noté 3 sur 5 étoiles

Order came on 7th day from order, which was bit late, as was expecting on Tuesday or weds latest, but giving 3 stars isnt bad, plus 2 items not there that showed in stock.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love ordering from Thehalalfoodshop. I generally tend to order meat and poultry. It arrives well packaged and insulated. Great care is taken when packing other items purchased (such as bi... Voir plus

À propos de l'entreprise

  1. Supermarché

Informations provenant de diverses sources externes

1. Order Online 2. Pay Online 3. Delivered to Your Door


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

612 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fresh, well-packaged goods

I absolutely love ordering from Thehalalfoodshop. I generally tend to order meat and poultry. It arrives well packaged and insulated. Great care is taken when packing other items purchased (such as biscuits) to ensure that they are not crushed. The quality of the meat and poultry is high and is much better than you can get from your general retailer. They keep you informed on the status of your order, and the checkout process is seamless.

21 juin 2023
Noté 5 sur 5 étoiles

I have placed orders with halal food…

I have placed orders with halal food shop in the past. Several times. They are efficient, fast and very reliable. This past order, the delivery company delivered elsewhere and we have been unable to locate where it may have gone. Understandably this was distressing when you have spent alot of money and knowing the perishable products will not be okay even if the parcel made a magical appearance. Halal food shop have been more than accommodating. They kept the communication lines open, were very reassuring that they do everything they can to assist you, refunded me for the lost order. I will order from them again and again. I do pray for their success in the future.

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Order on a regular basis

Order on a regular basis, great quality.
Had misread the delivery times over Eid Period, once I explained I had a Eid dinner, they went out of their way to ensure I got my items in time.

Great customer service.

13 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Speedy Delivery All items Received This Order

Speedy delivery all items ordered was delivered as last order there was issues like missing items and losing out one 1 item which i clearly was assured i should receive my refund but unfortunately i never did even contacting customer support

31 mars 2024
Noté 4 sur 5 étoiles

Halal foodshop keeps you well informed

Halal foodshop keeps you well informed. They let you know once they have received your order and if anything is out of stock are quick to inform you. From the quality of the product, the packaging and even delivery service everything runs smoothly.

Jazakallah for providing such a great service especially to an area it is difficult to get fully halaal products!

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Careless, items gone to waste!

The delivery of frozen perishable items was not delivered to the door. It was left at concierge and went bad by the time I went to collect it. I would like a refund please as my items of worth £90 went to waste.

Here I would like to point out that this is not my first time getting a delivery from this service and I always get the delivery to my door so this lapse was entirely unexpected and cost me a lot. Very very upsetting.

4 février 2024
Logo de Thehalalfoodshop

Réponse de Thehalalfoodshop

Thanks for your feedback.

We are satisfied DPD provided a successful tracking of your parcel and delivered your parcel.

Unfortunately it seems there seems to be a miscommunication with your concierge in terms of making you aware there was a parcel. The tracking shows the parcel was delivered however with your building having a concierge service we advised you to contact them.

Our team was more than helpful in communicating with yourself and also spoke to your concierge on your behalf at which point your parcel was successfully located.

If you wish to discuss further please contact us on info@thehalalfoodshop.com

The Halal Food Shop

Noté 5 sur 5 étoiles

My first order and I was hesitant

My first order and I was hesitant to order frozen food but the items arrived chilled and well wrapped. The dates on the products were also good.

Looking forward to ordering from here again.

25 janvier 2024
Noté 3 sur 5 étoiles

Average

Too pricey for what we received. The dough is average , the taste is ok but can make much better at home and cheaper.

9 janvier 2024
Logo de Thehalalfoodshop

Réponse de Thehalalfoodshop

ASA Saba

Thank you for ordering from us and for your honest feedback.

Our website is simply an online delivery service with over 1000+ products listed. Whilst we appreciate the feedback of the products listed, these are all independently produced by the brands themselves.

If you could point out via email which products you providing feedback for and our team is happy to forward on to the associated brand.

We look forward to delivering to you again in the future Inshallah.

The Halal Food Shop

Noté 4 sur 5 étoiles

Quick delivery

Quick delivery, one pot of curry paste was unsealed and open. Still used anyway but not happy it wasn’t sealed.

6 janvier 2024

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