The products came quite quickly, i knew it was going to be quite expensive but wanted to have a treat. There was unfortunately mould on the bread but the company responded promptly to offer me money b... Voir plus
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Good website, easy to narrow down your requirements. Extensive range of products to choose from followed with prompt delivery. Products just little pricey but to be expected as economies of scale w... Voir plus
Been trying to cut down on the carbs for a while and came across this site. Ordered bread, wraps, pasta and rice. Will never replace the real thing but nice enough. A wee bit expensive, (15% and free... Voir plus
Delivery and ordering was good and the chocolate spread I ordered was very nice, however, the keto pasta has given me 3 days of the most awful stomach ache. I have not risked eating the keto wraps. I... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Looking for the perfect keto snack? Look no further. Whether you're craving fresh bread, indulgent chocolates, savoury snacks, or essential pantry staples like pasta, sauces and oils, we have you covered. Our mission is to make your low-carb journey easy, convenient, and absolutely delicious.
Coordonnées de contact
The Gables West, Beacon Road, TN6 1BB, Crowborough, Royaume-Uni
- info@theketoshop.co.uk
- theketoshop.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 7 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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The Keto Shop
I ordered some Locho Four Seed bread rolls from here. The bread is gorgeous & I can't recommend it highly enough. It has a great use by date too, but can be frozen for convenience. I'm a returning customer & the service was brilliant as usual. They come well packaged, the products are well priced, the delivery is cheap enough & very fast as usual. If you're looking for Keto products you can't go wrong with this company!
My order was not delivered on date stipulated
My order was not delivered on date stipulated where I contacted Keto shop but they were not interested.
great i recommended this food
I have only marked 3* because wrong…
I have only marked 3* because wrong items sent and I have emailed the company twice with absolutely no response.
The items received were lovely. I was impressed with the spaghetti. I wouldn’t have known the difference between full carb and low carb.
Always unusual and tasty snacks to…
Always unusual and tasty snacks to choose from..quality nibbles 😁
Great selection of Keto products
Great selection of different brands of Keto products ..order received very quickly….highly recommended
Sound order.
My order was delivered on time with everything being safely packed.
The goods that I ordered are tasty, and fairly good value for money.
Long-term customer but disappointed recently
I’ve been ordering from Keto Shop for a while and have always loved the range of products. I’ve had a couple of issues with bread/bagels arriving mouldy, but the customer service was always excellent until this week, when I received no response. It’s disappointing, as I would have loved to continue being a customer, but I no longer feel reassured about the product quality.
Wrong order delivered and no response from customer service
I had never experienced any problems with The Keto Shop before, but unfortunately this time my order was sent to the wrong address and I received another customer’s order instead.
I contacted the company immediately by email, including photos of the items I received and the delivery note, and asked them to send me my correct order. Unfortunately, I received no response.
After waiting a few days, I contacted them again through their website, and I also sent another email, but I still received no reply.
There is no telephone number available to speak to someone about the problem, and despite contacting them several times, I have received absolutely no response.
I am therefore very disappointed and have given 2 stars because of the lack of customer service and communication. I hope they resolve this soon. Until now, I had been happy with the company, which makes this experience particularly disappointing.
Great food and speedy delivery
Unfortunately the muffins were moldy…
Unfortunately the muffins were moldy with green spores. Apart from that everything else was great
Don't use their muffin was mouldy and…
Don't use their muffin was mouldy and biscuits I have contacted them but no reply
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