Please do not use this company which is part of the Lancashire Electrical Lamp Company. Zero customer service, poor quality products and aggressive behaviour when we attempted to find a solution. Over... Voir plus
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Lisez les avis des autres
Instructions for assembly included with invoice were for an entirely different product - an electric lamp rather than the fan we ordered. Putting the fan together without instructions not easy. Screw... Voir plus
Looking to buy some Dulux satinwood for internal woodwork. Did a search for best price and The Lighting Center came out by far the best for the 2.5l tin I was after. Free postage, very quick delivery... Voir plus
The company is a SCAM. Ordered an item that did not arrive. It is impossible to call them as they’re having “technical issue” for the last few weeks. I have emailed twice with no response. Will be rep... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
.
Coordonnées de contact
Boundary Road, WA10 2LL, St. Helens, Royaume-Uni
- 01744 20030
- sales@thelightingcentre.co.uk
- thelightingcentre.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Shopping Experience
Quality lampshade, which matches my others, so really pleased. It was a straightforward website to use, found what I wanted so easily, bought it, paid standard postage, it was here the next day and well packaged as well! What more could I want? Thank you.
I ordered and paid for the light bulbs…
I ordered and paid for the light bulbs on the 4th of December. Delivery was promised in 2 to 3 days. Goods still haven’t arrived. I rang this morning, left a message and my mobile number and was promised someone would call me back promptly.
I’m still waiting for the call.
Goods not yet received 5 working days…
Goods not yet received 5 working days after order placed
Avoid
Avoid, happy to take your money, but any issues, no help, no refund/replacement. Ordered trendi sockets and switches for the house. 3 arrived damaged. Rocker swithc not attached. After reattaching, still not working. Despite calls and emails I have been pretty much ignored. Was told replacements would be sent, but nothing.
Class
The variety, the quality, the best, your company in my opinion Has something for everyone’s taste.
Fantastically fast delivery as…
Fantastically fast delivery as promised. Really impressive as ordered on a Sunday. Highly recommend.
Delivered on time as promised and in…
Delivered on time as promised and in working order
Order hasn't been delivered
Ordered bulbs on the 20th Oct. They haven't arrived. Emailed them last week. No reply. Trying to speak to them on live chat today. No response. Have they gone bust?
Expensive postage.
Buy one or buy ten, the postage remains the same. Would like reduced or free postage if a certain number of a product is bought or a minimum spend.
Order not fulfilled
Order not fulfilled - emails not answered- calls not answered
#3000019199
I placed an order on 16th September with a 2-3 working day delivery window. The order wasn’t delivered and despite 4 emails (unanswered) and 2 calls (unanswered) I don’t have my order or a refund as I can’t get through to anyone.
Excellent service.Stocks downlighters…
Excellent service.Stocks downlighters which are difficult to find
Rapid delivery and safely packed
Interesting shape and nice fabric
Arrived in good condition well packaged. An interesting shape, nice fabric, go very well in our bedroom.
Good supplier service disappointed delivery.
Very happy with product we purchased ,well wrapped ,disappointed with the delivery which is nothing to do with the supplier ,just wasent informed when delivery would arrive therfore missed the delivery and had to go and collect ourselves.
Absolutely wonderful
Absolutely wonderful, item I wanted was showing out of stock, rang and the gentleman I spoke confirmed there was stock and got the IT system sorted and then rang me back so that I could order.
Thank you will use again and recommend.
I placed an order two weeks ago for a…
Communication with the company was not great - the light did arrive however after 2 weeks
I purchased a lamp shade on there…
I purchased a lamp shade on there website advertised at £12.22. When I received the lampshade it arrived without a bezzle and I then noted that the invoice was for £29.45. I called them and told them I was wanting to return the goods, and asked if they could provide a return prepaid return label or a QR code. Instead they sent me a form that I would have to print off fill in and return it with the invoice and package and I would have to pay the postage to return the item.Not a good company to deal with. I should have read the Trustpilot reviews before purchasing. I would suggest avoid the company.
I cannot get through on the phone
I cannot get through on the phone - no one answers and my order has not been delivered. This is not good. Please have some one contact me so I can find out when my order will be delivered

Réponse de Thelightingcentre
L’expérience Trustpilot
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