Thelightingcentre Avis 

479
•
TrustScore 2.5 sur 5

2,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Please do not use this company which is part of the Lancashire Electrical Lamp Company. Zero customer service, poor quality products and aggressive behaviour when we attempted to find a solution. Over... Voir plus

Noté 1 sur 5 étoiles

The company is a SCAM. Ordered an item that did not arrive. It is impossible to call them as they’re having “technical issue” for the last few weeks. I have emailed twice with no response. Will be rep... Voir plus

Noté 2 sur 5 étoiles

Instructions for assembly included with invoice were for an entirely different product - an electric lamp rather than the fan we ordered. Putting the fan together without instructions not easy. Screw... Voir plus

Noté 5 sur 5 étoiles

Looking to buy some Dulux satinwood for internal woodwork. Did a search for best price and The Lighting Center came out by far the best for the 2.5l tin I was after. Free postage, very quick delivery... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires

Écrit par l'entreprise

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Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

479 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,6

Tous les avis

(479)

119 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Found the ideal fitting

We were able to purchase a light fitting that we could not find anywhere else at a very reasonable price. Delivery was fast and it arrived in great condition well packed. My only slight reservation was that the postage cost was on the high side (certainly Vs free via Amazon) however it was 24 hour and through a reputable courier so was justified.

1 mars 2026
Noté 1 sur 5 étoiles

Really poor - Do not buy from them.

If i could give 0 stars i would.
I ordered some overpriced lamps which looked beautiful in the image, so i thought they might be worth the money. When they arrived, they were a different colour to the image, and looked cheap. I contacted them to ask about the returns process. No response. So i sent them back to the address on the invoice. Turns out, that's not their address, so i am now waiting for Royal Mail to send them back to me.
Luckily i bought them through Paypal, so i was able to raise a case. They then said they would give me a refund if i returned the lamps (they provided their actual address)... But they gave me a deadline of just over a week to return, otherwise they would not honour the refund.
Today is the deadline. Royal Mail still haven't returned the lamps so I don't have them to send them back, so I won't get a refund.
AWFUL customer service and poor products.
PLEASE do not waste your money on this shop!

7 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not use

Do not use. Faulty item sent and no response to email, phones lines ‘down’ and the online chat is unresponsive.

11 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful company

Sent a product back over 2 weeks ago. Only know they received the item back cause we got hold of them. Since then radio silent, no update. Multiple emails sent. Phone lines aways out of action and no refund. Awful company

9 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Do NOT buy from this company

Do NOT buy from this company. No customer service available for a warranty claim. Light no longer works under a year of using therefore not fit for purpose. I have been ignored on email, social media and live chat.

13 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

ordered lights for next day delivery

ordered lights for next day delivery. received confirmation but no further details. phone lines, doesn't work, never replies to emails. been 2 weeks since order was placed- no communication at all. complete ignore. SCAMMERS. AVOID AVOID AVOID.

12 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Like others have said AVOID AVOID…

Like others have said AVOID AVOID AVOID! Item ordered never arrived and no reply to emails. The fact that PayPal gave me an instant refund tells you all you need to know!

24 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Placed an order. No product delivered. Emailed, messenger, live chat no replies. Tried to call and phone says due to technical issues you need to email or go on live chat. Joke! They are just taking your money and no products being delivered. This company are still advertising on Facebook. We are now 3 months after I placed the order and the product never arrived and no one replied to me

26 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM COMPANY

Like others have stated…this company has to be a scam!! Nothing delivered a month after order, phone lines not working , no reply to customer service chat, no response via email. Now left making a case with PayPal for refund! Don’t trust the positive reviews they can only be scam reviews too!!

27 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Super fast delivery

The power adapter for my Christmas lights spectacularly died six days before Christmas. I wasn’t expecting to be able to use them this year but they arrived as expected four days later. Great, prompt service that saved an expensive set of lights

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Non existent customer service - order unfulfilled

Non existent customer service, who don’t respond to any form of contact. The phone line’s down due to a technical error.. (in this day and age really?!), the web chat function is completely useless and emails are never responded to. Didn’t hear anything for over a week after placing my order, no confirmation my order had been dispatched, despite stating 2-3 days for delivery. Had to raise a dispute with PayPal for a refund. Avoid and take your custom elsewhere!

18 décembre 2025
Avis spontané

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