The “chat” appears in the bottom right hand corner, and clicking on the “x” doesn’t stop it from reappearing 5 seconds later. Disabling this in Settings achieves nothing. It is the equivalent of being... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The “chat” appears in the bottom right hand corner, and clicking on the “x” doesn’t stop it from reappearing 5 seconds later. Disabling this in Settings achieves nothing. It is the equivalent of being... Voir plus
L'entreprise a répondu
I've been playing for more than 40 years never won more than 25 dollars and spent 100s of thousands in the mean time I sopose I'm not lucky
I’ve had absolutely no issues with the The Lott App it’s been smooth, reliable, and easy to use every time. Everything works just as it should, which makes the whole experience enjoyable and stres... Voir plus
L'entreprise a répondu
Terrible app, ridiculous to navigate, keeps bouncing around, never sends results to email or alerts , always have to re enter username and password even though i saved via fingerprint, always asking t... Voir plus
L'entreprise a répondu
The Lott is the mark of trust that unites Australia's Official Lotteries by Tatts (Tattersall's Sweeps Pty Ltd), Tatts NT (Tatts NT Lotteries Pty Ltd), NSW Lotteries (NSW Lotteries Corporation Pty Ltd), Golden Casket (Golden Casket Lottery Corporation Limited) and SA Lotteries (Tatts Lotteries SA Pty Ltd) under one banner. Every time you play your favorite games through Australia's Official Lotteries, you are helping to play an important role in supporting and inspiring our Australian communities.
Shop1/180 Ann Street , 4000, Brisbane, Australie
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've been playing for more than 40 years never won more than 25 dollars and spent 100s of thousands in the mean time I sopose I'm not lucky
The “chat” appears in the bottom right hand corner, and clicking on the “x” doesn’t stop it from reappearing 5 seconds later. Disabling this in Settings achieves nothing. It is the equivalent of being in a physical shop and having a “Shop Assistant” follow you around and keep asking you the same question. Pathetic.

Réponse de The Lott
I don’t trust the company after they still haven’t closed my accounts after 2 months of multiple attempts and requests. They first told me I had prizes that they needed to pay me, then they said that was a mistake. Now they told me they don’t know why they can’t close my account.

Réponse de The Lott
I’ve had absolutely no issues with the The Lott App it’s been smooth, reliable, and easy to use every time. Everything works just as it should, which makes the whole experience enjoyable and stress-free. It’s nice knowing I can check my tickets and results without any fuss.
Of course, it would be lovely to land the big one, but I like to think the Universe just has me waiting my turn. In the meantime, I stay optimistic and genuinely wish the big winners well and someone has to win, after all.
As they say, you have to be in it to win it, so I’ll keep showing up with a little hope and a good attitude!!

Réponse de The Lott
Stop sending emails telling people you had a win spending $50 and getting $10 IS NOT WINNING not in any realm of reality.

Réponse de The Lott
Terrible app. Can never find today's results. Whoever made it doesn't make it simple. Why is there no tab with today's results and my entry on one page. Stupid

Réponse de The Lott
Hello,
NEWS FLASH NEWS FLASH NEWS FLASH.
Great now that I have your attention.
Please do not buy any tickets or scratchies if you are intending to place them in a Christmas, Birthday card or whatever the occasion and sending it to another state in Australia. That winning ticket is only recognisable in that state only. To claim your win you either go to the state in which the ticket was purchased ( worth it for really big wins) or you can place your winning ticket in the mail and claim your smaller wins. In my case $5 win but hardly worth it when you have to pay $2.50 on postage. There go's my free coffee. So who wins ? The Lott !
They have made a profit of $7, That's $2 dollars to purchase the ticket and the win on the ticket in my case $5 that I will not claim. You can multiply that by thousands of others people who can't claim small wins because it's just not worth it and that will be a BIG Profit to The Lott. This information isn't on their website. I spoke to a customer service agent at the Lott. As good as your well wishes are people, don't waste your money.It seems today I had time on my hands and played detective. Thank you for your time !

Réponse de The Lott
Personally I never had any issues with the app. I find it easy to use it. I can select the lottery type, the individual numbers, save each game as “favourites” (for quick replay), check out and cross my fingers.
The only drawback: it never gives me the good news, like I’ve won. 😂😂

Réponse de The Lott
Why has The Lott changed the login protocol with another layer of alleged security when there is already password and biometric identification. This is useless OTT process making an enjoyable event into a tiresome thing

Réponse de The Lott
Let's start with hotel venues not willing to pay over 500 . Pathetic!
So I go all the way into city to collect. After half hour looking for carpatk paying for carpark asking for south Australian head office manager Le Anne because first lady was unhelpful. Get talked over laught at and told ow well ! Only do bank transfers.... not fkn good enough! You make millions hiw about you provide a fkn service

Réponse de The Lott
Makes the experience rather simple, especially joining local syndicates which return funds to the local merchants. Better than tipping your money into foreign owned sports betting, or worse yet, the awful unregulated online pokies. These abominations seduce many gamblers with free spin offers & other fleecing methods that encourage regular spend but give zero back to the community

Réponse de The Lott
Rules must be clearly mentioned in thelott website regarding self exclusions and account ban.
There is no info in the website about account ban if 3 self exclusions are opt in.
Have given them genuine reasons for the 3 self exclusions but they still blocked me.
My account got banned for this non existent rule in thelott and they claim the rule is in one of the pdf of victorian responsible gambling terms. Comeon Lott, the chances of winning jackpot are increasing and price too
Thelott must review their policies regarding the above and must clearly mention.
They blocked my account and permanently banned me from playing online.
Purely a scam site
I mean look at last night's winning numbers. Powerball is rigged.
Have a look at what they show in the actual televised draw. Not much at until it's time to reveal the numbers
I’ve been using the Lott app for some time with no problems when out of the blue I got a login error which I didn’t make as I login with fingerprint verification. Several resets later and password and username changes all with the same result….login error. I’m annoyed that the blame is directed at myself when I’ve done nothing differently. So this is where we part company. Your app is 💩.
Its their WebSite!! It constantly shuts itself down after you are trying finalise a transaction. Time and time again.
After 3 or 4 times of going back and redoing your selections, you just give up. Usless!!! I hate having to give 1 star!

Réponse de The Lott
The app isnt working properly while selecting a ticket it wont show only says error try again later

Réponse de The Lott
What's the point of running a $200,000 Set for Life Promotion if NO ONE wins it throughout the promotion period. It just feels like a case or instance of false advertising.

Réponse de The Lott
What is the stupid verification game after I log into the app.It is unnecessary get rid of it.

Réponse de The Lott
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.