I had a really positive experience with the online lighting store. There is a really wide choice of lighting of all types and with an extensive price range, from low to high. The lights I bought came... Voir plus
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This was my third purchase. All three came on time and in excellent condition. I needed to return the middle one and this was managed efficiently by helpful staff. I am delighted with the quality an... Voir plus
New living room ceiling lights ordered and email received giving estimated delivery time. Got a little worried as the estimated date passed however emailed and Neil responded with a reassuring and... Voir plus
Excellent service! Rapid reply & information by téléphone. Rapid delivery to France, and very well packed. Once again we are very pleased with our purchase. Good quality floor lamp. Thankyou !
À propos de l'entreprise
Écrit par l'entreprise
The Online Lighting Store...For All Your Lighting Needs.
Coordonnées de contact
PO Box 393, BT20 9GQ, Bangor, Royaume-Uni
- +442896227517
- info@theonlinelightingstore.co.uk
- theonlinelightingstore.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Good product and good service
Product as described there was an issue with the delivery where my and a ladies delivery had each others shipping labels on them, but Online Lighting sorted this with a minimum of fuss in the timescales suitable to me, so very pleased with the service and product.

Réponse de The Online Lighting Store

Réponse de The Online Lighting Store
Poor organisation
Bought a light after initially checking if it was in stock to then be told it wouldn’t be in stock for a couple of months. I then asked for the order to be cancelled as I didn’t want to wait that long and was moving address which I notified them of , two months later the light was delivered to my old address and I had to go and get it, luckily the new owners were honest people and let me know. I returned the light at my own expense , even though it was their fault for sending it in the first place and then had a long back and forth about my refund of which now they are not responding. The online lighting store has failed at every hurdle for me, they should have responded and resolved the matter with me as this situation was a result of their multiple errors not mine and I should not be out of pocket for their mistakes yet here we are.
Super company to buy from.
I am super impressed with the Online lighting store. I was after a glass shield to replace one on my Montana Mother and Baby standard lamp. They have bent over backwards to help me with it. Unfortunately due to crossed wires and probably my incorrect description of the item I needed they have been unable to get the correct part I need. Without hesitation I have been refunded. Amazing customer service and for such a small item too. Thank you and especially to Joy Walker for her patience. More than grateful

Réponse de The Online Lighting Store
Product lovely but delivery takes so so…
Product lovely but delivery takes so so long!!!

Réponse de The Online Lighting Store
Grey crackle lamp base
Grey crackle lamp base. Lovely lamp base, good quality and delivered quickly. It was well packaged.

Réponse de The Online Lighting Store

Réponse de The Online Lighting Store
Lovely light fitting
Lovely light fitting. Arrived really quickly. Great follow up customer service.

Réponse de The Online Lighting Store
Excellent service
Excellent service. Love my lamp base, lovely quality and just the colour that I wanted.

Réponse de The Online Lighting Store
Great items and communication
Ordered some lights but not enough in stock so further order from Germany made. All arrived and look amazing. Communication with Neil was good,
Will definitely use them again

Réponse de The Online Lighting Store

Réponse de The Online Lighting Store
Easy to find required product via…
Easy to find required product via Google search. Contacted the company who confirmed a spare part was available.
Arrived a few days later expertly packaged .
Can't wish for better service

Réponse de The Online Lighting Store

Réponse de The Online Lighting Store
A good experience with excellent customer service
The item was competitively priced and good quality. Upon delivery we found a broken pane of glass. We contacted them and they could not have been more helpful. A replacement piece of glass was delivered within days. Customer service was excellent.

Réponse de The Online Lighting Store
Lovely lampshade beautiful colours and…
Lovely lampshade beautiful colours and very well made. Excellent quality for the money I can highly recommend this company.

Réponse de The Online Lighting Store

Réponse de The Online Lighting Store
Good quality and service
Lampshades were exactly as shown and look perfect. Delivery excellent

Réponse de The Online Lighting Store
Love my base table lamp
Love my base table lamp. Very pleased with it. Good quality and exactly as described. Will shop here again.

Réponse de The Online Lighting Store
My order was delivered very quickly and…
My order was delivered very quickly and I’m very happy with the lamp.
Unfortunately part of the order had not arrived but communication from this company has been excellent. They are very helpful.
I would purchase from them again.

Réponse de The Online Lighting Store
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