I ordered a touch table lamp in August which worked on arrival. Next time I tried it less than 2 weeks later it didn’t! Emailed the company who said their supplier had a replacement in s... Voir plus
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Lisez les avis des autres
I had a really positive experience with the online lighting store. There is a really wide choice of lighting of all types and with an extensive price range, from low to high. The lights I bought came... Voir plus
This was my third purchase. All three came on time and in excellent condition. I needed to return the middle one and this was managed efficiently by helpful staff. I am delighted with the quality an... Voir plus
New living room ceiling lights ordered and email received giving estimated delivery time. Got a little worried as the estimated date passed however emailed and Neil responded with a reassuring and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Online Lighting Store...For All Your Lighting Needs.
Coordonnées de contact
PO Box 393, BT20 9GQ, Bangor, Royaume-Uni
- +442896227517
- info@theonlinelightingstore.co.uk
- theonlinelightingstore.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My order was delivered very quickly and…
My order was delivered very quickly and I’m very happy with the lamp.
Unfortunately part of the order had not arrived but communication from this company has been excellent. They are very helpful.
I would purchase from them again.

Réponse de The Online Lighting Store
Huge brilliant shades
These lightshades turned up and were self assembly (obviously I didn’t read that properly on ordering) they were so quick and easy to do. Superb product and service.

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Terrible experience with the company
Terrible experience with the company. I ordered from the UK to Spain and the delivery was delayed by three months. On top of that, they put me in charge to solve the shipping issue as they couldn't navigate it with their shipping supplier.
The promised a late-delivery reimbursement which has never arrived.
They lack in respondence, quality and professionalism.
An online experience.
We were very pleased with the design of the two lights but disappointed with the quality of part of the fittings which were poorly aassembled. We were dismayed in having to return the lights to Ireland! at our expense and are still waiting for a refund.

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I had an issue with a broken sconce
I had an issue with a broken sconce; the team were excellent, and I got a refund straight away.

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Aftersales service
I ordered lights and when they were delivered one of the lights was broken.When I contacted you replied very promptly and sent a replacement,The whole process was very smooth and stressfree and very professional.

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Good service and timely delivery
Good service and timely delivery, keeping in contact throughout.

Réponse de The Online Lighting Store
I placed my order on 5th of January
I placed my order on 5th of January ! It’s already been more than a month and I have no word from them so far ! Nobody replies to me and my order 47593 is probably lost !! I demand immediate refund !

Réponse de The Online Lighting Store
Really liked choice of products as they…
Really liked choice of products as they were classic! Service was excellent as it came across on a personal level with reminders of stock etc., love my standard lamp and definitely buy from ' the online lighting store ' again.

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I will definitely use this company again !
My light shade arrived well packed , and is a quality product.

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We purchased two fabulous pendant…
We purchased two fabulous pendant lights and are delighted with the quality. We received regular updates about availability and delivery times and any queries we raised were answered efficiently by email. We are delighted with their customer service and will use this company again.

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All good but could have managed…
All good but could have managed delivery expectations better by advising of the timescale which was to be expected.

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Great company
Great company. This is my second time ordering from them online. The beautiful lamps arrived so well packaged and secured. So pleased.
5 star rating . Thank you !

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Had a issue with my order
Had a issue with my order, one of the best customer services, addressed quickly without any inconvenience and left me a very happy customer
Will be returning in the future
Highly recommend*********

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Excellent service
We received an excellent service from the company. There was a very good range of lights, they were competitively priced and the quality is excellent. We're really pleased with the lights we chose.

Réponse de The Online Lighting Store
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