I visited the Perfume Shop branch in Westfield Stratford (Ground floor branch). The sales assistant, Rose was extremely attentive to me, her customer service was exquisite! I will definitely be return... Voir plus
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Établissement
Changer d'établissementSU1076 The Gallery, Westfield Stratford City, E20 1EP LONDON, GB
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Lisez les avis des autres
Elena the deputy manger of the store really helped me with choosing the gift packs and helped me out with the best deals I really appreciated her kindness and time she was spending with me Thank... Voir plus
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★★★★★ Brilliant service, exactly what you hope for! Served by Neriah — her customer service was absolutely impeccable. She was so attentive, explained all available options and offers clearly, an... Voir plus
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Had a lovely experience with Rosaline at TPS in Stratford Westfield. Rosaline was very patient, friendly and went the extra mile to make our experience worthwhile. She even gave us a present after a... Voir plus
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À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
SU1076 The Gallery, Westfield Stratford City, E20 1EP, LONDON, Royaume-Uni
4,9
Excellent
179 avis
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Oyeshi One of the staff was so nice to…
Oyeshi One of the staff was so nice to us helped us to get our perfume .Her customer service is top notch I really appreciate how she helped us throughout our visit 🫶
17 juin 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Well done to Amy in Perfume Shop…
Well done to Amy in Perfume Shop Stratford...Amazing Customer Service
14 juin 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Enrique was an amazing help today
Enrique was an amazing help today, super supportive and attentive to my needs. Anyone coming here would leave with a smile on their face like i did🤌🏾
12 juin 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Perfume shop
We were served by Lyla at Stratford Westfield her service was spectacular she was very friendly and extremely helpful she is a very joyful person and welcoming.
Thank you Lyla.
11 juin 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Lana/Enrique/Shaz
Lana, Enrique and Shaz in Westfield Stratford gave the best customer service. Went to go buy presents for my students and they went above and beyond to assist me.
10 juin 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Amy gave amazing customer service
Amy gave amazing customer service, best ever with great patience
7 juin 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Helped us pick great perfumes and wrap…
Helped us pick great perfumes and wrap them
29 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Cristine was lovely and had amazing…
Cristine was lovely and had amazing customer service
27 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Today I went in the shop and I was…
Today I went in the shop and I was actually amazed with the service I received. That man Enrique he is an absolute star honestly and the rest of his staff was so polite when greeting and helping me. They recommend me some great perfumes and after shave.
23 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
very kind employees and nice service
23 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Gjuljana provided outstanding customer…
Gjuljana provided outstanding customer service that truly exceeded my expectations. From the moment I reached out, she was incredibly helpful. She listened carefully to my concerns, responded promptly, and ensured that every question I had was addressed with professionalism and care.
20 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
We're happy to hear that you received such great support. We appreciate you letting us know that your questions were answered with professionalism and care. Thank you for your feedback.
The Perfume Shop
Amazing experience shopping at…
Amazing experience shopping at Westfield Stratford today. Enrique went above and beyond to assist with our shopping experience. Very pleased and extremely satisfied!!
17 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Enrique and the team were absoloutely…
Enrique and the team were absoloutely awesome.
Fantastic service!
15 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Great service from Cristine
15 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Loved it
Loved it, staff were very nice, supportive and patient. Very helpful and welcoming.
15 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Thank you for your positive review!
The Perfume Shop.
Love the fragrance shop ❤️😍
15 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
I was in Stratford 2
I was in Stratford 2 , sabrina so so helpful her attention to detail is second to none a warm attitude.
8 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
I love to go perfume hunting
I love to go perfume hunting, today I was looking a gift and the beautiful staff Nikkita and Enrique helped me tons to choose the right gift. I’m really happy and grateful for their service. Will definitely pay this shop again
7 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Excellent service ☺️ Enrique
5 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
The service was really good
The service was really good, really helpful staff, happy customer!
5 mai 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
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