Love my new rug! I ordered a sample, which took several weeks to arrive, and then placed the order. It was about six weeks to receive my 9x12 rug, but it’s perfect. Colors match sample, packaging and... Voir plus
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Lisez les avis des autres
I love the rug, but the color is much brighter than the other two I have purchased same style and design. I wanted to use all 3 rugs together but that will not be possible. Very disappointed.
I previously wrote a 1 star review because of the time it took to receive the rug. I am back to update my review to **5 STARS**!! My 9x12 rug was worth the wait! Though it took 4 months to make, it sh... Voir plus
We ordered with some trepidation, given that TheRugDecor has no physical presence in the US (at least as far as we could tell). But after seeing TrustPilot reviews and then exchanging a couple of prel... Voir plus
À propos de l'entreprise
Coordonnées de contact
100 Ashley Dr S Suite 600, 33602, Tampa, Etats-Unis
- info@therugdecor.com
- therugdecor.com
4,1
Bien
165 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Nice quality rug and looks like the…
Nice quality rug and looks like the photo on their website.
14 juin 2024
I ordered our rug based on an internet…
I ordered our rug based on an internet picture. It was perfect, the colors were as pictured and the entire process was seamless.
17 juin 2024
Beautiful rugs in lots of sizes
There are a lot of size options - in addition to a lot of gorgeous rug - on this website. I was able to order the exact size I needed for my hallway in a specific rug I wanted.
The runner came very well packaged and looks stunning. It has brightened up my long hallway!
9 juin 2024
Beautiful made to order rug
Although it took some time before it shipped, the result is a beautiful made to order rug. Prices are excellent for a custom sized rug. You have to remain patient, the process is long but worth it.
11 mai 2024
the rug is beautiful
the rug is beautiful. There was a huge delay in delivery but once it arrived it was great.
15 mai 2024
Great experience and rug
Very simple process. Chose a rug online, paid and waited for it to be custom made. I was notified when the rug had been completed and sent tracking details. It arrived very well packaged (we live in Australia) and as lovely as expected. The creases from transit have disappeared and we are delighted.
10 mai 2024
The rug is gorgeous
The rug is gorgeous, high quality and very soft. The Rug Decor was very responsive to emails when I had questions about the ship date for my custom rug, and the rug arrived when expected. I will definitely purchase from the Rug Decor again!
9 mai 2024
Worth the wait!
Took a bit to receive the rug but that was expected! It was worth the wait and the rug quality is wonderful and it looks beautiful! It’s not easy to find custom sizes so we are so pleased we found Therugdecor! We would definitely order from here again!
10 avril 2024
Excellent quality rug
Excellent quality rug, soft beautiful… excellent customer
Perfect all around!!!!!
3 avril 2024
My Second Item From Rug Decor
I've ordered two rugs from The Rug Decor. They are well-made, having a deep and dense pile, nicely faced back, and a strong binding.
11 mars 2024
Even better than expected!
I was a little nervous to order from a place I hadn’t heard of before but the rugs looked beautiful, so I gave it a chance. I’m honestly blown away. The rug I received is 100% wool, and extremely high quality, looks just like the pictures! It’s very sturdy and the craftsmanship is impressivez
9 mars 2024
This rug is gorgeous
This rug is gorgeous! However, the colors are not as vibrant as the description. Still well made, so soft and perfect for my family room.
13 mars 2024
Good customer service
Needed to return my rug and they were very friendly and cooperative.
3 février 2024
I ordered 2 rugs with pads, have only received 1 rug, other one lost in shipment.
I ordered 2 rugs with pads. It took a long time to receive the first rug and I am still waiting for the second rug. Evidently it was lost in shipment. Now I will have to wait even longer for a replacement. The rugs ship from India. I do like the rug that I received, it is good quality and is exactly as pictured online.
1 février 2024
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