The Scratch Doctor Avis 

843
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve just purchased some leather repair paint for my Range Rover leather seats and applied it today and the results are fantastic I am truly impressed how good my seats look they look almost like new... Voir plus

Noté 5 sur 5 étoiles

I ordered a leather paint and primer for my chair, I accidentally put the wrong house number, 39 instead of 30, I’d paid and was panicking, I sent them an e mail and they immediately corrected it at t... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing product! I bought the Ultimate Leather Cleaner and Premium All in One Leather Colourant for my 14-year old car which has cream leather seats and they’ve come up like new. The col... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Website says free delivery but on receiving my email receipt, I noticed there was a substantial delivery fee. A week after ordering, I contacted them as there were no updates re delivery (contact had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation de meubles
  2. Magasin de teinture
  3. Atelier de réparation du verre
  4. Service de nettoyage du cuir
  5. Fabricant de maroquinerie

Écrit par l'entreprise

At The Scratch Doctor, we specialise in high-quality repair products designed to restore leather, fabric, suede, glass, wood and auto interiors. Whether you're looking to rejuvenate a worn out sofa or fix minor scratches on a vehicle, our innovative solutions empower DIY enthusiasts to save money and breathe new life into their belongings. As a UK based manufacturer and distributor, we pride ourselves on award winning products and our dedicated customer service team who are always ready to assist you with any queries. Our mission is to provide you with the tools and support you need to tackle any repair project confidently. Join countless satisfied customers who have turned to The Scratch Doctor for their repair needs.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

843 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(843)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not buy

Do not buy!
Didn’t cover or do anything to my furniture
Waste of money

17 février 2025
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Réponse de The Scratch Doctor

Im sorry you have had an issue with our Fabric Dye. I can see from your order that you did not purchase the Colour Boost which we do recommend. Our Fabric Dye is designed for natural materials only and will not work on any polyester or synthetic mixes. If you would like to contact us at sales@thescratchdoctor.co.uk we will be happy to assist you.

Noté 1 sur 5 étoiles

I covered scratches as per…

I covered scratches as per instructions. Now I see off white scores all over my white sofa. Not good.

15 février 2025
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Réponse de The Scratch Doctor

We are sorry that your not happy with the product, however we can see from your order you haven't ordered one of our Leather Paints to apply over the top as stated. The filler is not designed to be used on its own. If you would like to contact us at sales@thescracthdoctor.co.uk we would be more than willing to assist you.

Noté 5 sur 5 étoiles

Amazing end result

All I can say is my two original leather swivel chairs were beige and I decided that I wanted them white...after prepping them I did three coats on the back of the chairs and four on the front...OMG...they look like new delighted with the results and pleased that you took my advice to show more of the colours that you do 😉

13 février 2025
Avis spontané
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Réponse de The Scratch Doctor

Hi Anne, it was a pleasure dealing with you and we always love feedback. Thank you for your very kind review :)

Noté 3 sur 5 étoiles

This product didn’t cover as expected

This product didn’t cover as expected. I thought I was purchasing a dye type product but this is not. It gave some coverage but not as good as expected. The worn area is still clearly visible but just slightly darker than before use. Sadly I would not recommend.

15 février 2025
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Réponse de The Scratch Doctor

We are sorry that you feel our product did not meet your expectations. I can see from your order that you did not purchase the Preparation kit which is crucial for carrying any recolouring projects. If you would like to contact us at sales@thescratchdoctor.co.uk we can assist you.

Noté 5 sur 5 étoiles

I have a Range Rover with Ivory seats

I have a Range Rover with Ivory seats. unfortuantely the dye from the OEM seat covers that were designed to protect the seats bled through (oh the irony!). I could have complained but thought I'd try and repair myself. Oh my goodness. This stuff is incredible. Perfect colour match and has made the chair look good as new. If this lasts and I have to reapply every 6 months it is well worth it. Amazing. Its probably the best car maintenance product I have ever bought

27 février 2025
Avis spontané
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Réponse de The Scratch Doctor

Thank you for your kind words! We're glad to hear you're happy with our product. If there's anything we can do to assist you in the future, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Excellent product, excellent support

I had phone contact and helpdesk responses from Carl, regarding matching a product(s) to my car’s interior. Carl steered me in the right direction and was both knowledgeable and patient!
Great product and the consistency allows the leather item to absorb the colour effectively and to also control the application process.
First class product and first class customer service!

24 février 2025
Avis spontané
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Réponse de The Scratch Doctor

Thank you for your very kind review :)

Noté 5 sur 5 étoiles

Great results

I've only put one coat on due to the weather, but already a great improvement.
Can't wait to see what another 2 or 3 light coats does for the appearance.
Thank you
Jaguar XF colour code NED

22 février 2025
Avis spontané
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Réponse de The Scratch Doctor

Thank you so much for your positive feedback! We're thrilled to hear you're enjoying our product. If you ever need anything, we're always here to help!

Noté 5 sur 5 étoiles
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Réponse de The Scratch Doctor

Thanks so much for your feedback! It’s great to hear our product is exactly what you were looking for. If you need any further assistance, we’re always happy to help!

Noté 3 sur 5 étoiles

The product is ok

The product is ok, after several applications following the instructions to a letter it made an impact on the scratches, so they are not obvious looking at them from the outer side of the screen; however the marks are somewhat blurred from the inside looking out. In all better but far from perfect.

26 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your review. Our Glass Repair Kit is designed to improve the appearance of scratches that under 2mm deep but not completely remove them.

Noté 5 sur 5 étoiles

Using the dark brown restorer

It is a very good product particularly on an old vintage suitcase that had grown to look uncared for. The application worked well and and contributed to a successful restoration. Would certainly buy this product again when required.

25 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind review :)

Noté 5 sur 5 étoiles

Fantastic product

Fantastic product. Highly recommend

29 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind review :)

Noté 5 sur 5 étoiles

Great product

Great project & service

23 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind review :)

Noté 1 sur 5 étoiles
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Réponse de The Scratch Doctor

Hello,
We're sorry to hear you are experiencing an issue with our product. We reached out to you promptly to help resolve this with you but have received no response.

Noté 5 sur 5 étoiles

I used the all in one colourant on m Volvo XC90.…

I used the all in one colourant on my 2017 Volvo XC90, I found this product very easy to use and the coverage was really good and went on very well, seats looked terrible before hand and looked brand new after. Also found the product very reasonably priced, considering the difference they made.

22 janvier 2025
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Réponse de The Scratch Doctor

Thank you so much your kind review. We are so pleased youre happy with the products :)

Noté 5 sur 5 étoiles

Works very well

Works very well

29 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind review :)

Noté 5 sur 5 étoiles

Amazing products and service

The products came well packaged and quickly.

A lamp had fallen on the back of a leather chair and burned quite a hole in it.

The filler and dye worked like magic to repair the hole.

I would say that it's best to build up the filler slowly and use the sand paper damp to smooth it down.

26 janvier 2025
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Réponse de The Scratch Doctor

Thank you for you kind review :)

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