The Scratch Doctor Avis 

843
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve just purchased some leather repair paint for my Range Rover leather seats and applied it today and the results are fantastic I am truly impressed how good my seats look they look almost like new... Voir plus

Noté 5 sur 5 étoiles

I ordered a leather paint and primer for my chair, I accidentally put the wrong house number, 39 instead of 30, I’d paid and was panicking, I sent them an e mail and they immediately corrected it at t... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing product! I bought the Ultimate Leather Cleaner and Premium All in One Leather Colourant for my 14-year old car which has cream leather seats and they’ve come up like new. The col... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Website says free delivery but on receiving my email receipt, I noticed there was a substantial delivery fee. A week after ordering, I contacted them as there were no updates re delivery (contact had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation de meubles
  2. Magasin de teinture
  3. Atelier de réparation du verre
  4. Service de nettoyage du cuir
  5. Fabricant de maroquinerie

Écrit par l'entreprise

At The Scratch Doctor, we specialise in high-quality repair products designed to restore leather, fabric, suede, glass, wood and auto interiors. Whether you're looking to rejuvenate a worn out sofa or fix minor scratches on a vehicle, our innovative solutions empower DIY enthusiasts to save money and breathe new life into their belongings. As a UK based manufacturer and distributor, we pride ourselves on award winning products and our dedicated customer service team who are always ready to assist you with any queries. Our mission is to provide you with the tools and support you need to tackle any repair project confidently. Join countless satisfied customers who have turned to The Scratch Doctor for their repair needs.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

843 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(843)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great stuff

This is the second bottle I’ve received, makes a tremendous difference to my settees and goes a long way.

20 janvier 2025
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Réponse de The Scratch Doctor

Thank you so much for your kind review :)

Noté 1 sur 5 étoiles

Scam

Scam, Their paint and alloy kit it doesn’t make any difference at all.

27 janvier 2025
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Réponse de The Scratch Doctor

We are very sorry you appear to have had an issue with this product but please refrain from using defamatory remarks. Our products and company is NOT a scam. All of our products work incredibly well when all instructions are followed. If you would like some assistance please email us at sales@thescrathdoctor.co.uk.

Noté 5 sur 5 étoiles

Product is perfect

Product is perfect, just what I needed to do the job

25 janvier 2025
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Réponse de The Scratch Doctor

Thank you so much for your kind review :)

Noté 1 sur 5 étoiles

The white leather restoration polish…

The white leather restoration polish reacted with the tin it was dispatched in and within three days of opening was contaminated with rust, rendering it useless. Very disappointed.

24 janvier 2025
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Réponse de The Scratch Doctor

Hi Peter, I'm sorry to hear that your item was received in such a condition. Can you please drop the team an email to: sales@thescratchdoctor.co.uk and we'll be able to assist you further.

Noté 5 sur 5 étoiles

Much loved footstool

Restored a scarlet leather footstool brilliantly. It’s now useable again.

22 janvier 2025
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Réponse de The Scratch Doctor

We truly appreciate your kind words! It's great to know you're satisfied with our product. Please don't hesitate to reach out if you need anything further!

Noté 5 sur 5 étoiles

Really good product

Really good product

20 janvier 2025
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Réponse de The Scratch Doctor

We truly appreciate your kind words! It's great to know you're satisfied with our product. Please don't hesitate to reach out if you need anything further!

Noté 5 sur 5 étoiles

Unbelievable service at Scratch Doctor…

Unbelievable service at Scratch Doctor brilliant advice given, searched through lots of swatches to get the perfect colour to restore my precious Dr Martens

31 janvier 2025
Avis spontané
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Réponse de The Scratch Doctor

Thank you for your kind words! We're glad to hear you're happy with our product.

Noté 5 sur 5 étoiles

Highly, highly recommend it

I was planning on recovering my ottoman/coffee table but thought I’d give the paint a try… and I’m delighted that I did because it’s bloody brilliant. You can still see the grain in the leather. It still feels totally normal and it’s a fraction of what it would’ve cost me to have it recovered. Can’t recommend it enough!

8 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind words! We're glad to hear you're happy with our product. If there's anything we can do to assist you in the future, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Excellent product & excellent customer…

Excellent product & excellent customer service.

Dye works great, although, you do need quite a few coats. I got a 500ml bottle to cover a large footstool. The footstool was light brown & I dyed it dark brown. Still have a little left in the bottle, so great to keep for any future nicks!

Also, as I need the footstool to be even darker, I ordered a 100ml black dye to mix with the dark brown I have left. I didn't receive it, so I e-mailed Scratchdoctor who kindly shipped out a new one, which I received very quickly.

Thank you so much !!!!

6 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind words! We're glad to hear you're happy with our product. We can only apologise for the mix-up with the 100ml. If there's anything we can do to assist you in the future, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Great kit, simple application

Great kit, I wasn’t sure things would work out as the wear on my car leather seat was pretty bad in one area. Could be happier with the result. Followed the directions, used glue, filler and then paint. Excellent and loads left should I need it again.

8 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind words! We're glad to hear you're happy with our product. If there's anything we can do to assist you in the future, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Really good service

Really good service. Quick delivery and reasonable price.

5 janvier 2025
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Réponse de The Scratch Doctor

Thank you for your kind words! We're glad to hear you're happy with our product.

Noté 2 sur 5 étoiles

First time ordered and was going to use…

First time ordered and was going to use to repair small tear in car seat before selling the car, unfortunately my seats were red and they sent me white so was never used

4 janvier 2025
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Réponse de The Scratch Doctor

Hi Nigel,

I'm sorry to hear that you've received the wrong item in error. Can you please email the team at: sales@thescratchdoctor.co.uk and we'll be able to assist you further.

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