Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm a repeat customer. You need to understand the ratings of conditions as described. Scratches and dents will downgrade the value. Once you come to agreement, everything works smoothly and very timel... Voir plus

Noté 5 sur 5 étoiles

I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Voir plus

Noté 3 sur 5 étoiles

They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have sold several times to them. Most of the time it goes without a hitch. And they pay the price sometimes they do not and u have a different opinion about condition then what they have but they al... Voir plus

À propos de l'entreprise

  1. Service de débloquage et de recyclage de téléphones

Écrit par l'entreprise

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

315 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(315)

96 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely satisfied

Let say this sold them 4 devices ranging from iPhone 12 pro max to pixel 7 pro to pixel 6 to one plus 9 pro. I received the quoted price on all them. Simple cause I take excellent care of all my devices everyone them are of premium quality. Can't speak for the rest of y'all. Have zero problems with them. Just wish they accepted Motorola devices. Other than that no problems

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Everything went smoothly as expected

Everything went smoothly as expected. I submitted a iPhone in excellent condition (rare but was always in a case with screen protector). They accepted and mailed me a check the day the phone was received for the amount agreed.

22 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

This Company is a fraud

I recently placed an order to sell my Galaxy Fold 5 after receiving a quote that deemed the phone to be in good condition. However, after sending it in, I received an email from their representative claiming that my phone had a dead pixel and light scuffs on the body. I suspected they were trying to lowball me, as they offered less than half of the original quoted price. I politely refused and requested the phone be returned.

When I received the phone back about three days later, the screen was completely damaged. I contacted the representative, who absurdly claimed that the damage was due to the supposed dead pixel. I have never heard such a ridiculous excuse to cheat someone. The representative also suggested I file a claim for the $100 shipping insurance, implying the phone might have been damaged during transit.

I am not one to quickly bash a company, but I strongly advise against ever using this company. I share my experience to prevent others from falling victim to this fraudulent business.

10 janvier 2025
Avis spontané
Noté 3 sur 5 étoiles

Process was very easy which is a solid…

Process was very easy which is a solid plus. However like many I felt my phone was in "good" condition but upon receipt was downgraded to "other"... losing half the original offer price.
Convenience led me to accept but I should have shopped around to receive a few more bucks.

2 janvier 2025
Avis spontané
Logo de The Whiz Cells

Réponse de The Whiz Cells

Hi Richard,
Thank you for your feedback. It is genuinely appreciated and taken seriously. The issue with your phone was 2 fold. There are multiple noticeable scratches, but the main driver is poor battery health and will require a new battery. I hope the explanation is helpful. Thank you for giving us a shot.

Noté 5 sur 5 étoiles

I’ve had a great experience with this…

I’ve had a great experience with this company selling phones, completely no hassle once you’re educated how they operate. i do think think should have options for good phone conditions with bad battery so someone know what they getting into.

6 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Received defective phone via Amazon

Received defective phone via Amazon. After repeated
attempts for refund Amazon stepped in to refund my money. It shouldnt have to be like this. This company
sells defective goods and keeps the money.

4 janvier 2025
Avis spontané
Logo de The Whiz Cells

Réponse de The Whiz Cells

This is not how Amazon works. If we were at fault we would have to refund you and we would. We have requested to know who the customer is to resolve their issue. They did not reply. This may be a competitor and not a real customer.

Noté 5 sur 5 étoiles

100/10 Experience!

100/10 Experience!
Was looking for a site to sell my Galaxy S24 Ultra for the highest dollar and Whiz Cells was THE place! Made the shipping process easy to understand and got paid immediately thru PayPal!

31 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

5 STAR Service

Always use for selling all old tech. Quick payment and excellent communication. Best company to use and customer service is 5 ⭐️

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Honest and straightforward

They gave me a quote for my tablet and then sent me the shipping label. I dropped it off at the post office and within 3 days has the exact amount quoted deposited into my account. Honest straight forward company.

28 octobre 2024
Avis spontané
Noté 2 sur 5 étoiles

Seems legit they are super picky about…

Seems legit they are super picky about the condition and Stated my phone was locked when it was not because they couldn't make a test call? However the screen was darkened on the bottom quarter and i was using the phone prior to sending it to them.
So they were a little dishonest in the review I believe in an effort to pay less. However I did accept the order and get paid.

24 octobre 2024
Avis spontané

L’expérience Trustpilot

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