Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm a repeat customer. You need to understand the ratings of conditions as described. Scratches and dents will downgrade the value. Once you come to agreement, everything works smoothly and very timel... Voir plus

Noté 5 sur 5 étoiles

I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Voir plus

Noté 3 sur 5 étoiles

They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have sold several times to them. Most of the time it goes without a hitch. And they pay the price sometimes they do not and u have a different opinion about condition then what they have but they al... Voir plus

À propos de l'entreprise

  1. Service de débloquage et de recyclage de téléphones

Écrit par l'entreprise

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

315 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(315)

96 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Experience

Great Experience! It was quick, fair and accurate. We sold our Galaxy S10 and Note phones and rec'd payment within a week.

10 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

The back of my phone was crack

The back of my phone was crack. No cracks in the front. There was a little dot on the edge of the front phone screen. Everything electronically on the phone worked perfectly. They down graded the phone from cracked glass to broken which result in a decrease in worth from $75 to $25. I think this was a lot of crap. The phone worked perfectly except for the back glass being cracked. I don't think this is fair.

8 juin 2025
Avis spontané
Logo de The Whiz Cells

Réponse de The Whiz Cells

There is damage to the LCD. We are clear in the description of the cracked glass condition that the display must not have any damage. A display can not be repaired, only replaced. This makes a very large difference in the value of a device. If there had not been damage to the display, then your device would have qualified for cracked glass. But unfortunately, there was damage. We offer to return the device at our expense when you disagree with our assessment.

Noté 2 sur 5 étoiles

Scratches on screen brought offer down…

Scratches on screen brought offer down way too much. If they took $30 off I would have been ok with it but they took off too much. I should have sold elsewhere.

8 juin 2025
Avis spontané
Logo de The Whiz Cells

Réponse de The Whiz Cells

We requested information to know who this person is. However, they did not respond. We could have given specifics to their transaction. We offer free returns. If you disagree with our assessment, we will send the device back at our expense.

Noté 4 sur 5 étoiles

Received Less Than Expected

I got less than expected. I thought the way the condition categories were written that I selected the right one but I guess not.

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent offer for a Nokia

Excellent offer for a Nokia smart phone, when most companies did not even offer buy-back for Nokia. Process was quick and easy and I appreciated that they covered the shipping as part of their offer. I would do business with them again in the future.

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Now I know why it’s called the Wiz because it was a whiz

I have to just say that I’m incredibly impressed and now I know why the name of the company is the whiz. They received my order and within three hours of receiving my order they had a graded approved and then they sent me the payment link which was instantly transferred to my bank account. I’m incredibly happy it was the easiest one I’ve had yet.

27 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I made the mistake of sending my phone…

I made the mistake of sending my phone here. My phone was in great condition and was quoted 148 before and after they had it $59. I should of sold it on order up. I do not recommend this place. After looking at reviews they have pulled this on a lot of people.

24 mai 2025
Avis spontané
Logo de The Whiz Cells

Réponse de The Whiz Cells

Hi Fred,

I am very sorry to see that you are unhappy with our service. Your phone was not in great condition. It was quite poor. The phone had image burn in the LCD, scratches on the camera, screen and back. We understand that sometimes buyers and sellers do not agree on pricing. That is why we pay for the shipping to us and the shipping back to you if you disagree. You agreed with the new offer and we paid you out immediately. All buyback companies have reviews like yours. We are very proud of our of overall customer satisfaction. Most every review site is at least 4 stars average, with most being closer to 4.5. Again, I am sorry you are unhappy. The option for us to send it back to you at our expense was on the table but you did not opt for that.

Noté 5 sur 5 étoiles

I recently bought 2 iPhone 12s from The Whiz



I recently bought 2 iPhone 12s from The Whiz Cells and I couldn’t be happier with the purchase. The phone arrived in excellent condition—just as described, clean, fully functional, and with great battery health. It honestly looked almost brand new.

The seller was professional, responsive, and made the whole process smooth and trustworthy. It’s rare to find such honest and reliable service these days.

I would highly recommend this shop to anyone looking for quality phones at a fair price. Definitely a 5-star experience!

21 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Same problem as others.

I had the same problem as other reviewers state below. They quote you a good price, and then reduce the price of the phone significantly, by flat out lying, after they receive your phone. Never again.

25 mars 2025
Avis spontané

L’expérience Trustpilot

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