I booked a 2+1 unit for an event in June this year back in September last year . I paid the requested deposit. Last week they called to say that could no longer honour the booking as a large cont... Voir plus
L'entreprise a répondu
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Thanks so much to Toilets+ You responded very promptly to my call and gave me an excellent quote that beat all of the other four quotes I received. You had lots of understanding about my delay in payi... Voir plus
toilets+ have been fantastic they always turn up when they say they will and do a fantastic job. We have an unstaffed site which requires getting in via padlocked gates. This is not an issue for To... Voir plus
L'entreprise a répondu
We had builders coming and going for months. Small firms do not see the need to provide their own loo! Toilets+ sorted us out nicely. Delivered promptly, serviced regularly and collected speedily w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de toilettes portables
- Service de location d'équipement de construction
- Société de construction
- Fournisseur d'engins de chantier
- Service de location de matériel de soirée
- Service d'entretien et de réparation de fosses septiques
Écrit par l'entreprise
Trusted toilet hire company with over 30 years experience delivering portable toilets and luxury toilet trailers to South, East & Central England. Get a free quote and book online.
Coordonnées de contact
32 London Road , NR18 9JD, Wymondham, Royaume-Uni
- 0800 606100
- info@toilets.co.uk
- toilets.co.uk
4,5
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Réponse de Toilets+
Thanks for the 5* review Gabby - we are pleased that we made you and your clients happy!
Luxury units for a Wedding - Absolutely appalling units and arrogant unhelpful support staff.
A luxury unit was hired for my daughter's wedding, the unit arrived on site defective, we notified the company of the operational issues immediately they arose; When the loos were flushed the chemicals failed to turn off pumping chemical into the waste tank, the water to the hand basins was nothing more than a dribble, completely ineffective for washing hands. Having contacted the 'out of office' number we were told to turn of the power to the unit rendering it unusable for the evening - we had wedding guests camping. A local engineer who did his best to assist, replaced parts the following morning for the chemicals but could do nothing with the hand basin pump impellers, which were clearly failing and did not work properly, this unit could not have been checked properly before it was delivered to us. We requested a replacement unit and were told that nothing would be done until the following Tuesday, three days after our wedding! The unit stopped functioning later in the day requiring guests to use our tiny outside loo. The stress this caused can I'm sure be imagined.
This was the first thing I organized for the wedding and the first thing that FAILED.
I would never recommend this company!
In response to your reply below, as I had already mentioned in my email:
You deny logic in your report.
If the male toilet was flushing continuously on Friday after delivery because it was tested - your operative was then able to identify the part and fix it on the Saturday.
If it had not been used Friday then it would have failed in the hire period on Saturday on arrival and was Not fit for purpose !
If my husband had not opened the lid and turned off the tap the entire chemical contents would have emptied into the waste and none of the three toilets could have been used !! your operative, said he had reported the very low tap flow on this unit.
23 août 2024
Avis spontané
Réponse de Toilets+
Thank you for leaving a review.
We have now completed our full investigation into your hire and you have received our email with our findings.
Whilst there was an issue with the flush in one cubicle, our operative was on site within 90 minutes of your call on Friday evening and returned Saturday morning with a part, fixing the issue by 9am, (before your event). We received no further calls after that on Saturday reporting any further issues. Your call on Sunday advised your generator had run out of diesel, and it was therefore this which caused the problem, the unit had not failed.
Excellent company to hire from
Excellent company to hire from. Toilets were delivered and collected when said. Clean and modern.
8 août 2024
Réponse de Toilets+
We appreciate your feedback and the 5 * review - thank you Richard!
Réponse de Toilets+
Thanks for the feedback and 5* review Colin!
Réponse de Toilets+
Thank you for your 5* review!
Always excellent service
Always excellent service. Delivery drivers are friendly. Toilets are clean and tidy. Always our choice when hiring for an event.
21 août 2024
Réponse de Toilets+
Thank you for your 5* review Amanda, and the great feedback! We look forward to supporting you again in the future!
Réponse de Toilets+
Thank you for your 5* review!
Toilet was good, communication could be improved
Toilet was good, delivery and collection communication wasn't as good as I would hope - there wasn't any warning before the delivery and it was 7am! It wasn't collected on the day it was due to be.
15 août 2024
Réponse de Toilets+
Thank you for your 4* review Zoe, we are pleased to hear that you were happy with our toilet and apologise about the delivery and collection. We don’t normal nominate a collection date, however if you use us again in the future please mention when booking you would like to be informed when collection will be and we will do our best to let you know.
Flush wasn't great u could see every…
Flush wasn't great u could see every think in the toilet always stank sanitiser never really worked and minimal toilet roll.
Moved to Four Jays group.
12 août 2024
Réponse de Toilets+
We are sorry to hear that you were not happy with the toilet provided.
I cannot see that we received any calls or complaints during the hire and when the toilet was the subject of a random ‘spot check’ in May, both the toilet and service were found to be of a good standard. The hand sanitiser and flush were both checked while on site by our Assistant Depot Manager. The workers on site at the time reported no issues, when asked.
If you experience problems with our toilets or servicing, issues can be reported to our Hire Desk, who are happy to look into and help resolve any issues.
Extremely helpful and responsive service
7 août 2024
Réponse de Toilets+
Thank you for the 5* review Ben!
Réponse de Toilets+
Thank you for your 5* review and your recommendation Christine!
Family party
Family party, with several camping in our field. Needed a toilet for night calls and daytime convenience. This suited our requirements. Company easy to deal with and toilet delivered and collected at suitable times. Delivery driver was hesitant about driving on grass but was reassured and there was no difficulty for his truck.
3 août 2024
Réponse de Toilets+
Thank you for the excellent 5* review Penny, we are very pleased to hear you were happy with the service you have received!
Réponse de Toilets+
Thanks for the 5* review Peter!
Cleaned out regular on site by Joanne
Cleaned out regular on site by Joanne. She would call me to let me know she was coming and would reverse around the back of the site and then service the toilet,
5 août 2024
Réponse de Toilets+
Thanks for your 5* review Robert, we appreciate your comments!
Réponse de Toilets+
Thanks for the 5* review!
Simply first class service
Simply first class service, on time, on price and no fuss delivery again. Fully recommend.
31 juillet 2024
Réponse de Toilets+
Thanks for the great 5* review Jean, we appreciate your feedback!
Excellent service especially when…
Excellent service especially when ordering
Serving on toilet always clean and cleaned on same day each week
1 août 2024
Réponse de Toilets+
Thank you for your great 5* review Clive!
Réponse de Toilets+
Thanks for the 5* review Peter!
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