Customer service didn't believe a missing toy had not been delivered with the remainder of a close to $500 order. Took three phone calls and an email thread to get a refund. (Used refund to re-purc... Voir plus
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Super quick smooth and fast. Only issue is they don’t deliver Maximum Impact (unsure why) and their lube is a bit overpriced but when in a pickle and don’t want to go anywhere it’s a great easy way to... Voir plus
Love this story brought to Roy’s so far from them.My first purchase was a dildo though that was damaged by mistake so I throw it away lol, had to go buy another but the cashier remembered me and infor... Voir plus
They offered 1-hour delivery and I paid over $50 for it BUT it took almost 3 hours for them to actually arrive. I could've driven to the store and back in that time and saved myself the money. If they... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Get if tonight, only Toys Tonight Delivers Adult Sex Toys right away, in a few minutes we pack up your order and usually get it to you within an hour. Open daily from 12 PM to 12 AM.
Coordonnées de contact
203 NW 36th Street , 33127, Miami, Etats-Unis
- 786-334-5600
- admin@toystonight.com
- toystonight.com
3,7
Moyen
98 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've bought from here a few times and I…
I've bought from here a few times and I have no complaints. They're friendly, they work quickly to get your package delivered (within the hour), and no product errors/complaints.
27 juillet 2024
Réponse de toystonight.com
Thank you so much for regularly shopping with us, and for taking the time to leave a generous 5 star review!
Fast service.
7 juillet 2024
Réponse de toystonight.com
Thank you so much for taking the time to leave this generous 5 star review!
Réponse de toystonight.com
Thanks so much for taking the time to leave this generous 5 star review!
Package was incomplete
26 mai 2024
Réponse de toystonight.com
Hello Antonio, we apologize for the confusion. Upon review, your order was cancelled shortly after it was placed and we did not dispatch an order.
Great products and excellent customer…
Great products and excellent customer service. I will definitely be shopping here again.
31 mai 2024
My item did not work
3 avril 2024
Réponse de toystonight.com
Hi Patricia, our policy states that products that are defective at purchase can be brought in for an exchange. You can contact us at 786-334-5600 if you have any questions about this.
Was priced more than in a local store…
Was priced more than in a local store in my area and it is not what I was expecting it’s very cheap looking and doesn’t work well for my partner the picture made it seem like it was going to be mind blowing definitely was sad with the results.
5 mars 2024
I'm soo upset
I'm soo upset! The device stopped working and will not turn on. It's a great product if it actually worked long enough. 140.00 down the drain. Hard Lesson learned.
28 février 2024
Best sex store
Love this story brought to Roy’s so far from them.My first purchase was a dildo though that was damaged by mistake so I throw it away lol, had to go buy another but the cashier remembered me and informed me that with some of their toys has warranty so if damaged they will replace it if I have the receipt..I love this feature do to most stores don’t have this option.
10 janvier 2024
Great Service A+++ Highly Recommended
2 janvier 2024
Poor communication
They didnt have the item requested and substituted without asking me. There was a difference in pricing and when I called asking to be refunded the difference the manager said they would refund it. The refund was not received.
9 décembre 2023
Réponse de toystonight.com
We apologize for the confusion in regards to the replacement item in your order.
It typically takes between 7-10 business days for a refund to be processed on our end.
If you still have not received your refund with the difference by now, please contact us at 786-334-5600 during our business hours (12pm noon - 12am midnight) so that we can make sure to sort this out for you.
Thank you for your business!
I am a repeat customer when traveling…
I am a repeat customer when traveling to Miami. Great service, delivery, and discreet packaging to my hotel.
7 novembre 2023
I placed this order & a new customer @…
I placed this order & a new customer @ that..,,, DO YOUR SELF a favor, don’t order from this site! Ordered & paid extra for “2 day” delivery. I paid $20. more to get it faster. FedEx didn’t get to me til a Monday, when it was expected & PAID for a Friday delivery. ☹️ MOVE on u can find a better & honest site. REALLY.
10 octobre 2023
Réponse de toystonight.com
Hi Michelle, we understand your frustration and want to make it right. We sent the order immediately, but we know that FedEx was late in delivering it. We would like to offer you a full refund for your items if you would accept this. Please let us know if you're okay with this solution.
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