Trusty Pet Supplies Avis 

7 841
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Been using Trusty pets for years and service has always been exceptional. Recently ordered dog food and received the usual confirmation but the order didn't arrive, waited few days and then contacte... Voir plus

Noté 5 sur 5 étoiles

Best range of raw dog food from several suppliers means I can give my dog a varied and interesting diet. I can combine things such as sprats, chicken necks etc with their usual 80:10:10 minces, all... Voir plus

Noté 5 sur 5 étoiles

Bought the 10 kg bag of these cat biscuits for my numerous adult barn cats. Great value for money compared to smaller bags. The kibble size is just right, and the bag has a good resealable top to kee... Voir plus

Noté 5 sur 5 étoiles

Trusty no problem nor their products. All excellent. Just DPD delivery who were down to delivery next day then said “problem in your area” when it showed parcel still at Exeter ( a very long way fro... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'alimentation animale
  3. Magasin d'articles pour animaux

Écrit par l'entreprise

Trusty Pet Supplies is a family run business based in Derby since 1999. Consisting of 3 generations of family, we have over 50 years experience in the pet trade. We offer pet food, pet toys and pet supplies both on our website and from our Derby Shop.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(7 841)

485 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

No refund on lost parcel

My parcel was sent out with DPD i have now been waiting 3 weeks on a 2 day delivery. DPD have said parcel is lost as not been scanned. I contacted trusty pets they will not refund my parcel till they get it back if it has been lost how will i ever be refunded

20 mai 2026
Noté 4 sur 5 étoiles

I usually give five stars

I usually give five stars, but this time there seemed to be a delay with DPD, which is unusual and probably not the fault of Trusty pet Supplies. they are always prompt and good value.

25 mai 2026
Noté 5 sur 5 étoiles

Highly recommend

First time using trusty pet supplies and very pleased with the service and delivery. I sent a few emails before placing my order and they were responded to promptly and after placing my order it was delivered the following day. Would highly recommend and will order from again

20 mai 2026
Noté 5 sur 5 étoiles

Great service and price!

Amazing speedy delivery yet again and the price for mealworms was the same as last time Iordered 12 months ago. What a delight to deal with a company who puts customers first Well done !!

13 mai 2026
Noté 5 sur 5 étoiles

Ordering dog food was easy

Ordering dog food was easy, and delivery to store was quick over bank holiday. collection at Kingsway was equally easy. Lotti is amazing, quick to get my order bought to the front of store even though she had people at the till. She was very friendly helpful and kind . 😊 Thankyou

28 mai 2026
Noté 5 sur 5 étoiles

Cat harness for our chihuahua.

Great product and price and fast postage. Excellent. Many thanks. A cat harness but perfect for our chihuahua who doesn't like anything put over her head. This is an easy to use, lightweight, step in one that's easy to adjust. We already had one for our little boy chihuahua that he's happily used for 5 years or so. I was very pleased to find them for sale still. Bit surprised that we'd been using a cat harness but it works perfectly so here's to using another for our new lady.

17 mai 2026
Noté 1 sur 5 étoiles

DPD no thanks

What went wrong was their carrier. This was delivered by DPD who I will NOT use. I always ask for the person who delivers to open any package for me since I can hardly walk or carry much since waiting over 2 years for a new hip. Amazon know it and so does Evri (who are surprisingly good here) but WHY when I was supposed to have a delivery did it come via DPD and the invoice was dated 22nd May. The bird food was dumped on my doorstep to be found later. Just as well it was just about my strength only. Also, there has been NO advance warning email. If DPD is delivered here again it will be left out and returned.

26 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you Trusty Pet

Thank you Trusty Pet. There's not many companies I can rely on to keep on getting my Order to me so quickly and efficiently with no fuss or extra demands for delivery payments.

6 mai 2026

L’expérience Trustpilot

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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