saw some relaxed fit t shirts online and ordered seven in all, by click and collect. they were ready for collection before stated date and all were good quality and well made, liked them so much i ord... Voir plus
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Lisez les avis des autres
I have ordered many things from Tu & been impressed with both the items & the customer service. Recently I have had 2 bad experiences & am seriously considering not purchasing anything else onlin... Voir plus
L'entreprise a répondu
I ordered a lovely slimline (but not too tight) cardigan online because I had bought it in one colour instore and wanted it again in a different colour. I was kept up to date with when it would arriv... Voir plus
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Really happy with the customer service from Sainsbury’s Clothing. The staff were friendly, helpful and approachable, and made the whole experience much easier. It’s always nice when you’re treated w... Voir plus
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À propos de l'entreprise
À propos de Tu clothing by Sainsbury's
Écrit par l'entreprise
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Coordonnées de contact
33 Holborn, EC1N 2HT, London, Royaume-Uni
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,1
Bien
20 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Great service
Great service. Pick up parcel locally. Tried items on at home. Then returned unwanted items to local store.
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Lorraine,
I am happy to hear that our local pickup and return options provided you with such a convenient shopping experience. I appreciate your positive feedback!
Best wishes,
-Rahul
Really love these jeans
Really love these jeans, they're so comfortable and good quality. True to size.
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Natasha,
I am so happy to hear how much you love these jeans! It's wonderful that you find them comfortable, good quality, and true to size. Thank you for your amazing 5-star review!
Best wishes,
-Rahul
Excellent
Product as described, good quality, very reasonable priced and kept up to date with delivery.
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Emma,
I am so pleased to hear that you found the product as described, of good quality, and reasonably priced. I also appreciate your kind words about being kept updated with the delivery!
Best wishes,
-Rahul
Very happy with my experience
Very easy ordering process. Click & Collect was very efficient. Goods received were as described. Returns process was very easy.
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Sue,
I am so pleased to hear that you found our ordering process easy and our Click & Collect service efficient. It's wonderful that the goods received were as described and that the returns process was also very easy for you.
Best wishes,
-Rahul
Poor courier service
Unfortunately your courier did not deliver on the day stated - nor did they contact me to say there would be a delay. I ended up phoning your helpline to find out when my parcel would be delivered.
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Louise,
I am sorry to hear about the delivery issue and the lack of communication from our courier. I understand the issue when a parcel doesn't arrive as expected. We are looking into this to prevent future occurrences.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Best wishes,
Impita.
Really good quality delivery and…
Really good quality delivery and returns very quickly
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Carol,
I am so pleased to hear that you experienced good quality delivery and quick returns. Thank you for your fantastic 5-star review!
Best wishes,
-Rahul
Men's t-shirts
Good quality pack of mens t-shirts.
Click & collect service was easy, greeted with polite staff on the Argos counter
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am so pleased to hear that you found the quality of the men's t-shirts good and that our Click & Collect service was easy and convenient for you. It's wonderful that our staff at the Argos counter were polite.
Best wishes,
Impita.
Excellent service and speedy delivery.
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Kathleen,
Thank you for your wonderful 5-star review! I am so pleased to hear that you experienced excellent service and speedy delivery. Your positive feedback is truly appreciated!
Best wishes,
-Rahul
On-time delivery of goods and easy to…
On-time delivery of goods and easy to collect at Argos
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Pete,
I am so glad to hear your goods arrived on time and that collection at Argos was easy for you. Thank you for your kind words!
Best wishes,
-Rahul
Loving all the sale items in clothing…
Loving all the sale items in clothing and household. Clear pricing and a good variety in food, clothing and household. Aisles clear of boxes and refilling for easy mobility for trolleys and disabled aids. Pleasant staff and easily recognisable in Sainsbury’s uniform. Easy to use tills, whichever you choose
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
It's wonderful to hear that you're enjoying our sale items and appreciate the clear pricing and variety we offer. I am especially pleased that our efforts to keep aisles clear for easy mobility and our friendly, recognizable staff have made your shopping experience so positive.
Best wishes,
Impita.
Always a pleasure
Always a great selection products at a great price. The website is easy to navigate and ordering and payment is easy. Delivery is swift and there are lots of delivery dates to choose from thank you
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Beano,
I am so pleased to hear that you always find a great selection of products at excellent prices! It's wonderful that you find our website easy to navigate and the ordering and payment process straightforward. I am also delighted that you appreciate our swift delivery and the variety of delivery dates. Thank you for your fantastic 5-star review!
Best wishes,
-Rahul
I love TU clothing
I love TU clothing! For my work wardrobe and their jeans are great too. All really good value and wash well.
I choose to pick up from my local Argos store which is so convenient. Free parking close by after 5pm too! Beats missing deliveries when I am at work. My only problem is stopping myself from constantly ordering!!
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Daisy,
I am so happy to hear how much you love our clothing for your work wardrobe and that our jeans are a great fit! I truly appreciate your kind words about the value and quality of our items. It's wonderful to know that our Argos click-and-collect option provides such convenience for you. I understand how tempting it can be to keep ordering! Thank you for sharing your positive experience with us.
Best wishes,
-Rahul
Réponse de Tu clothing by Sainsbury's
Hello Susan,
I am so pleased to hear that you experienced very quick delivery to the store and that you are happy with the good quality of your items. Thank you for your fantastic 5-star review!
Best wishes,
-Rahul
Very nice and fast
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Laura,
I am so happy to hear that our service was both nice and fast for you. I truly appreciate your positive feedback!
Best wishes,
-Rahul
Lovely quality items
Lovely quality items, fit well and as described on website. Very efficient delivery too
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Anna,
I am so pleased to hear that you found our items to be of lovely quality and that they fit well, just as described on our website. It's also wonderful to know you experienced very efficient delivery!
Best wishes,
-Rahul
Lovely and fast
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Jay,
Thank you for your wonderful 5-star review!
Best wishes,
-Rahul
Clothes description cotton but not cotton
Clothes description cotton
Items arrive not cotton
Label says cotton
Mistake online description
Mistake in label
Items sent back for return
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Melanie,
I am sorry for the confusion regarding the material of the clothes. We are investigating why the online description, and the label did not match the actual item. I appreciate you bringing this to our attention.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Best wishes,
Impita.
Adequate delivery (all items arriving…
Adequate delivery (all items arriving crammed together ... each in one 'hot water dissolvable' clear 'plastic LOOKING' bag inside a large black plastc bag, delivered resonably promptly for accessible home delivery (via courier who followed 85% of my instructions.) Fantastically priced sale items (100% cotton maxi dresses) in generous sizes which I MAY be able to dye black successfully ... to wear as outer garments in the summer or under garments through the winter. Jury is still out though as to whether or not i should do so or return for refund as garments lack any flair or understanding of how to style to dress a larger (3xl) curvy woman) .... but for the price there is plenty of fabric and pleasant soft 100% cotton at that.
16 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I appreciate you taking the time to share your detailed feedback regarding your recent order. I am glad to hear that the delivery was reasonably prompt and that you found the sale-priced 100% cotton maxi dresses to be of pleasant quality and generous in size. I understand your observations about the packaging and the styling of the garments for a curvier figure. Your insights are valuable as we continuously work to improve our product offerings and presentation. We are always looking for ways to enhance the customer experience.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello there,
I am so happy to hear you enjoyed our quick delivery and fashionable clothing. I appreciate your positive feedback!
Best wishes,
-Rahul
Vrry easy to order very efficant servkce
15 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Jean,
Thank you for your wonderful 5-star review! I am so pleased to hear that you found the ordering process easy and the service efficient. I truly appreciate your positive feedback!
Best wishes,
-Rahul
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