Tu clothing by Sainsbury's Avis 

19 574
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Not having a TU store nearby, it is so nice that I can order and get free collection from my local Argos store, and easy returns if I need to. When instore, I do miss being able to try on certain i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

saw some relaxed fit t shirts online and ordered seven in all, by click and collect. they were ready for collection before stated date and all were good quality and well made, liked them so much i ord... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to navigate the website and to look at the information etc. Payment options are good. The clothes are good quality and well made. My biggest criticism is the shipping, very letdown by "InPost... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The online service was easy The staff and overall experience in store was not good We waited nearly 15 minutes to recive our order but no staff seemed to be helping. One member of staff walked pa... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

À propos de Tu clothing by Sainsbury's

Écrit par l'entreprise

Shop Tu clothing
Shop womens clothing
Shop mens clothing
Shop kids clothing
Shop baby clothing

Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.

The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.

Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.

Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

20 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(19 574)

2 679 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Never received a ready to collect e-mail

Never received a collection confirmation e-mail but went to shop & they were very good & searched for my parcel. They found it but it hadn’t been scanned in.

9 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello there,

I appreciate you sharing your experience regarding the collection confirmation and the parcel not being scanned. We are reviewing our internal processes to prevent similar issues in the future.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Best wishes,
Impita.

Noté 5 sur 5 étoiles

Good quality and good value for money

I bought a smart black pair of trousers (tapered and slim)in store and they were a perfect fit. I looked on line to see if there were any other colour options as I couldn’t find in store. I was delighted to find they are available in navy so I immediately went ahead and ordered. Very good quality and good value for money costing only £16.

16 septembre 2026
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Réponse de Tu clothing by Sainsbury's

Hello Kathleen,

I am so pleased to hear you found the perfect fit in our tapered and slim trousers! It's wonderful that you were able to discover the navy option online and are happy with the quality and value. I appreciate you sharing your positive experience with us.

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Great quality sleepsuits at a good price

These footless sleepsuits are great quality for the price. I have had lots of compliments on the patterns/ designs and the cotton is thick enough to be cosy whilst still being breathable. Would recommend.

16 septembre 2026
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Réponse de Tu clothing by Sainsbury's

Hello Beth,

Thank you for your wonderful 5-star review! I am so happy to hear that you are pleased with the quality and designs of our footless sleepsuits. It's fantastic to know they are both cosy and breathable. I truly appreciate your recommendation!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Easy ordering ,good choice ,price and…

Easy ordering ,good choice ,price and quality. Fast delivery.

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Angela,

Thank you for your fantastic 5-star review! I am so pleased to hear that you found our ordering process easy, our selection good, and our prices and quality excellent. We are also happy that your delivery was fast.

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Great service

Great service. Pick up parcel locally. Tried items on at home. Then returned unwanted items to local store.

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Lorraine,

I am happy to hear that our local pickup and return options provided you with such a convenient shopping experience. I appreciate your positive feedback!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Really love these jeans

Really love these jeans, they're so comfortable and good quality. True to size.

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Natasha,

I am so happy to hear how much you love these jeans! It's wonderful that you find them comfortable, good quality, and true to size. Thank you for your amazing 5-star review!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Excellent

Product as described, good quality, very reasonable priced and kept up to date with delivery.

16 septembre 2026
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Réponse de Tu clothing by Sainsbury's

Hello Emma,

I am so pleased to hear that you found the product as described, of good quality, and reasonably priced. I also appreciate your kind words about being kept updated with the delivery!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Very happy with my experience

Very easy ordering process. Click & Collect was very efficient. Goods received were as described. Returns process was very easy.

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Sue,

I am so pleased to hear that you found our ordering process easy and our Click & Collect service efficient. It's wonderful that the goods received were as described and that the returns process was also very easy for you.

Best wishes,
-Rahul

Noté 3 sur 5 étoiles

Poor courier service

Unfortunately your courier did not deliver on the day stated - nor did they contact me to say there would be a delay. I ended up phoning your helpline to find out when my parcel would be delivered.

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Louise,

I am sorry to hear about the delivery issue and the lack of communication from our courier. I understand the issue when a parcel doesn't arrive as expected. We are looking into this to prevent future occurrences.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Best wishes,
Impita.

Noté 5 sur 5 étoiles

Really good quality delivery and…

Really good quality delivery and returns very quickly

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Carol,

I am so pleased to hear that you experienced good quality delivery and quick returns. Thank you for your fantastic 5-star review!

Best wishes,
-Rahul

Noté 4 sur 5 étoiles

Men's t-shirts

Good quality pack of mens t-shirts.
Click & collect service was easy, greeted with polite staff on the Argos counter

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello there,

I am so pleased to hear that you found the quality of the men's t-shirts good and that our Click & Collect service was easy and convenient for you. It's wonderful that our staff at the Argos counter were polite.

Best wishes,
Impita.

Noté 5 sur 5 étoiles
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Kathleen,

Thank you for your wonderful 5-star review! I am so pleased to hear that you experienced excellent service and speedy delivery. Your positive feedback is truly appreciated!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

On-time delivery of goods and easy to…

On-time delivery of goods and easy to collect at Argos

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Pete,

I am so glad to hear your goods arrived on time and that collection at Argos was easy for you. Thank you for your kind words!

Best wishes,
-Rahul

Noté 4 sur 5 étoiles

Loving all the sale items in clothing…

Loving all the sale items in clothing and household. Clear pricing and a good variety in food, clothing and household. Aisles clear of boxes and refilling for easy mobility for trolleys and disabled aids. Pleasant staff and easily recognisable in Sainsbury’s uniform. Easy to use tills, whichever you choose

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello there,

It's wonderful to hear that you're enjoying our sale items and appreciate the clear pricing and variety we offer. I am especially pleased that our efforts to keep aisles clear for easy mobility and our friendly, recognizable staff have made your shopping experience so positive.

Best wishes,
Impita.

Noté 5 sur 5 étoiles

Always a pleasure

Always a great selection products at a great price. The website is easy to navigate and ordering and payment is easy. Delivery is swift and there are lots of delivery dates to choose from thank you

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Beano,

I am so pleased to hear that you always find a great selection of products at excellent prices! It's wonderful that you find our website easy to navigate and the ordering and payment process straightforward. I am also delighted that you appreciate our swift delivery and the variety of delivery dates. Thank you for your fantastic 5-star review!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

I love TU clothing

I love TU clothing! For my work wardrobe and their jeans are great too. All really good value and wash well.
I choose to pick up from my local Argos store which is so convenient. Free parking close by after 5pm too! Beats missing deliveries when I am at work. My only problem is stopping myself from constantly ordering!!

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Daisy,

I am so happy to hear how much you love our clothing for your work wardrobe and that our jeans are a great fit! I truly appreciate your kind words about the value and quality of our items. It's wonderful to know that our Argos click-and-collect option provides such convenience for you. I understand how tempting it can be to keep ordering! Thank you for sharing your positive experience with us.

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Good quality

Very quick delivery to store, good quality items

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Susan,

I am so pleased to hear that you experienced very quick delivery to the store and that you are happy with the good quality of your items. Thank you for your fantastic 5-star review!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Very nice and fast

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Laura,

I am so happy to hear that our service was both nice and fast for you. I truly appreciate your positive feedback!

Best wishes,
-Rahul

Noté 5 sur 5 étoiles

Lovely quality items

Lovely quality items, fit well and as described on website. Very efficient delivery too

16 septembre 2026
Logo de Tu clothing by Sainsbury's

Réponse de Tu clothing by Sainsbury's

Hello Anna,

I am so pleased to hear that you found our items to be of lovely quality and that they fit well, just as described on our website. It's also wonderful to know you experienced very efficient delivery!

Best wishes,
-Rahul

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