I infrequently update the turbify webpages someone created over 10 years ago, they have passed through 3 different vendors it usually is very difficult to get help. This year late at night I neede... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The support person both totally misunderstood me or made assumptions that were off base at what I was asking. She could not give me a straight answer. Eventually she helped but it seems as if she had... Voir plus
Except the first quirks and asking my phone number, i got the explaination i needed. I was asking why my subscription is renewed one month before its term. At first it couldn't explain and took t... Voir plus
What kept it from bei g 5 star was I was told the plan change would result in zero monthley charges until an annual renewal in January 2027. It did not happen that way so either the rep did not know w... Voir plus
À propos de l'entreprise
- Service d'hébergement de sites web
- Fournisseur de solution e-commerce
- Service de marketing Internet
- Service de paiement
- Concepteur de sites web
Écrit par l'entreprise
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Coordonnées de contact
Etats-Unis
- 1-833-689-8585
- turbify.com
3,9
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Patient and Helpful
The customer care professional was very patient and overly helpful. I am very much satisfied and thankful!
24 juin 2026
Bridget was very helpful and…
Bridget was very helpful and understanding of the issue . She was diligent and efficient and helped me resolve the issue very satisfactorily .
23 juin 2026
email quit working
23 juin 2026
Réponse de turbify.com
Thank you for sharing your feedback. We’re sorry that your email suddenly stopped working and understand how disruptive it is when you can’t access your business messages even though your account is active.
Our team identified this as part of a known issue affecting business email logins and had engineering work on a fix. Once it was resolved, we reached out to let you know, and you were able to access your business emails again.
We appreciate your patience while this was being addressed, and we’re sorry for the inconvenience this interruption caused.
Use the text option to communicate with…
Use the text option to communicate with the support person. He resolved the situation quickly and resolved the issue in a couple of hours which worked for us.
23 juin 2026
The person I spoke to was of tremendous…
The person I spoke to was of tremendous help. Very knowledgeable.
23 juin 2026
I spoke to a lovely lady that was super…
I spoke to a lovely lady that was super informed and helpful. my questions were answered and all good.
23 juin 2026
customer support was very patient
You are customer support was very patient with me in getting my issues resolved. I'm sorry it took quite a bit of their time. Everything got corrected and I appreciate them.
23 juin 2026
Took two people and one hour to reclaim…
Took two people and one hour to reclaim access to my Mac mail and iPhone mail. This breaks down 3x a year. It makes me want to switch to Gmail
23 juin 2026
Excellent Service
22 juin 2026
The customer service was awesome
The customer service was awesome. Super quick and super responsive and my issue was resolved within three minutes. Couldn't ask for better service.
23 juin 2026
RUN Stay Away
RUN
Their system is constantly giving errors and they will not provide any solution.
If you are transferring to another hosting platform they will suspend your account so you cannot get your transfer code.
I am contacting the Consumer Affairs Division immediately
23 juin 2026
Réponse de turbify.com
Thank you for sharing your feedback. We’re very sorry to hear about the repeated errors and the frustration caused while trying to complete payments and retrieve the transfer information. We understand how upsetting it is when you feel blocked from moving your domain and unable to resolve the issue.
Our team reviewed the account and worked through the payment and transfer-related concerns, including the failed payment attempts and the suspended status. We regret that the troubleshooting did not lead to a smoother outcome and that the experience left you feeling this way.
We appreciate you taking the time to share your concerns, and we’re sorry the service did not meet your expectations.
Pinki is knowledgeable and professional…
Pinki is knowledgeable and professional in resolving the spam turbify emails received to reset passwords
23 juin 2026
The customer service was excellent
The customer service was excellent. I got what I needed.
19 juin 2026
Customer service took care of the plan…
Customer service took care of the plan change and and refund, however I was not happy about the false advertising on the website listing “regular prices” (not referring to the intro first year prices) that apparently are not the real prices, and which went up year over year by 30% each year.
17 juin 2026
They’re scam artists
Not fair on charges. Unethical. Then, they posted a response saying they’re sorry I felt that way and that they can’t refund me for what they overcharged. Criminal liars.
9 juin 2026
Réponse de turbify.com
Dear James,
Thank you for sharing your feedback. We’re sorry to hear that you felt the charges were unfair and that the situation was so frustrating. We understand how upsetting it is when billing changes do not match your expectations, especially when you feel you have already paid enough.
Our team reviewed the account, confirmed the plan change and the prorated refund that had already been applied, and explained that past invoices could not be refunded under policy. We also worked to restore the account after the pending invoice was paid and arranged a supervisor callback for the refund concern. We regret that the follow-up could not be completed and that the outcome remained unsatisfactory.
We appreciate you taking the time to share this feedback, and we’re sorry the experience did not meet your expectations.
All I wanted was a receipt for charges…
All I wanted was a receipt for charges automatically sent to me and they would not do it. All they would do is try to walk me through how to log in and do it myself. tried to log in more than 5 times with no success taking up over 45 minutes and I still don;t have a receipt and the person on the other end couldn't be understood because she couldn't speak English well enough.
22 juin 2026
Réponse de turbify.com
Dear Mark,
Thank you for sharing your feedback. We’re sorry to hear how frustrating this experience was, especially when you only needed a receipt and ended up spending so much time trying to get it. We understand how upsetting it is when the process feels longer and more difficult than it should be.
Our team reviewed the request and attempted to help with account access so the receipt could be retrieved, but multiple login attempts caused a temporary lock on the account. We regret that this delayed the resolution and that the support experience was not clear or comfortable for you.
We appreciate you taking the time to let us know, and we’re sorry the service did not meet your expectations.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.