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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Abysmal service and breach of privacy. This company will opt you in to postal marketing asking if you want to reorder, with no way to opt out meaning anyone at the same address can see you've ordered... Voir plus

Noté 5 sur 5 étoiles

Dpd seems to have lost my package so I emailed ukmedi about it twice. First day, refund issued for delivery, second time they sent out a replacement shipment. This is amazing customer service as yo... Voir plus

Noté 3 sur 5 étoiles

Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shock... Voir plus

Noté 4 sur 5 étoiles

The delivery was fine, searching for small amounts of what I needed was a bit more problematic but thanks to a link from the vets I managed to find everything, in less than 100s. The money off offer... Voir plus

À propos de l'entreprise

  1. Magasin de matériel médical

Écrit par l'entreprise

UKMEDI is a leading online retailer of high-quality medical supplies in the United Kingdom. We offer a comprehensive range of products for healthcare professionals, caregivers, and individuals, including personal protective equipment, first aid kits, mobility aids, and everyday medical essentials. With our user-friendly website, competitive prices, and fast worldwide delivery, we strive to make accessing reliable medical supplies convenient and affordable. Our dedicated customer service team is committed to ensuring your satisfaction with every purchase. Trust UKMEDI for all your medical supply needs.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(80)

11 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Deceptive P&P - WATCH OUT!

Deceptive and sneaky - the site says 'free UK shipping unlocked' but then they sneakily add the postage in AFTER you add in the Paypal details but thankfully I noticed it before I clicked the final pay button

BEWARE!

14 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Multiple orders, great experience everytime.

Order multiple times from ukmedi. I like they are local to me too. Orders are always either on time or earlier than expected the site is easy to navigate. I get my cats insulin syringes from here. They didn't have those specific ones once or twice but I always check back and they get them back in stock. My most recent order today I placed at 8.39am and at 5.05pm I got an email to say it had been shipped. Excellent company. Easy shopping experience time and time again.

26 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Ordered some supplies which I needed…

Ordered some supplies which I needed within 6 day. I took the 24hr tracked premium delivery option. My order took 8 days to arrive and when contacted and a refund requested for the premium delivery option it was refused. No apology for late delivery. Very poor customer service

3 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

We made an order more than two weeks ago, but unfortunately, the order was sent to the wrong address. Surprisingly, the company didn't even offer an apology for this mistake. After providing the correct address, they assured us that the package would be sent out immediately, prioritized with utmost care. Disappointingly, not only did I never receive the package, but the company also failed to acknowledge the previous communication or provide any updates via email.

In light of these issues, I decided to request a refund, which they processed without addressing the inconvenience they caused. The lack of acknowledgment or apology for the inconveniences is disappointing and reflects poorly on their customer service.

31 août 2023
Avis spontané
Noté 5 sur 5 étoiles

I always find this website the best for…

I always find this website the best for medical things that are hard to get elsewhere. I needed catheter tip syringes and this was the only website I could find them. Most are very good prices for items and all in all I've never had any issues. I will definitely shop here again!

31 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Quick and Discreet

Never left a review for anything ever before but UKMedi delivers everything you need very quickly, unboxed in discreet packaging - absolutely great service

26 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

This company and staff are superb

This company and staff are superb. In reference to my order (#13343) which I placed after 4pm yesterday I asked if a special effort could be made to send my order out the same day as I needed it ASAP.
I received a positive response almost immediately saying that they would get my order sent out yesterday and I am delighted with the fact that I received it this morning (the following day)!

Couldn't ask for better! I received a friendly, helpful and professional service.

Absolutely 5***** and many thanks to Robbie and the team!

9 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend this company.

I wanted to find a new supplier for needles etcc. I found this company. I rang to ask when some needles would be back in stock. They answered very quickly and the guy was friendly and helpful. I placed an order. Goods arrived within 2-3 days. Easy website to navigate around. Will deffo use again.

29 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience all the way through.

Great experience all the way through.
From using the well designed website, to dealing with customer service when I needed extra advice.
Ordering was safe, easy and efficient.
Well done and be sure I'll be ordering again!

20 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Had a few questions about what I needed for my first cycle, Robbie was very helpful answering all of my questions helping put my mind at ease. Everything was well packed and came quickly despite the Christmas post. Thanks :)

28 décembre 2020
Avis spontané

L’expérience Trustpilot

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