Ultimate Outdoors - Northampton Avis 

1 456
TrustScore 5 sur 5

4,9

21 Fairground Way, Riverside Business Park, NN3 9HU Northampton, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lewis was amazing helping me make a decision on the right kitchen unit and camping stove for our weekend trips in the campervan. He made units up to check dimensions and answered numerous questions re... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I went over to this store this morning for a good pair of walking boots. I was surprised and disappointed to find that the lovely shop I had visited 2 weeks was now an Outlet store. Although the staf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Saw a offer on line went into the store could not see it asked asked young assistant she said the offer was still on asked which one of the chairs I wanted then took them to the tills very helpful.

L'entreprise a répondu


À propos de l'entreprise

  1. Loisirs & artisanat

À propos de Ultimate Outdoors - Northampton

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Coordonnées de contact

  • 21 Fairground Way, Riverside Business Park, NN3 9HU, Northampton, Royaume-Uni

  • 01604 214842

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 456)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was served by Callum is was very…

I was served by Callum he was very polite helpful and patience. Thank you

25 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kaliah customer service

Kaliah was super patient and helpful as she explained the benefits of different walking shoes. Great customer service!

24 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Assistance by Dan

Assistance by Dan, very knowledgeable and helpful.

25 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Searching for a tent

Walked into ultimate outdoors. Looking at tents and a very lovely lady called Kim came over and we discussed tents and how cheap it was to camp instead of caravanning. She was very polite and helpful. And showed me the offer that was on and explained to her I wanted to ask my dad to see if he had anything. But then soon returned to shop to get the tent. Would recommend this shop hugely

25 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Aidan was very friendly and helpful…

Aidan was very friendly and helpful today, he was also very attentive and listened to what we were looking for. Very happy thank you!

25 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Libby lobster was great

Libby lobster was great. If you want shoes (or anything) this is the place. Me and a friend came in clueless and lost, lobster found us tucked away in an isle and showed us the light. I am now a happy customer with a fantastic set of boots and socks. Would recommend 👍🦞🦞🦞

23 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Marvellous service

It was our first visit to the store today.
The help and assistance that we received from Barry was second to none.
A true asset to the company.
I look forward to meeting both him and the lady on the checkout again.
Thank you.

18 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Incredible service

Service was amazing. A young man called Aidan helped us find exactly what we needed for our camping trip. Very helpful even with us changing our mind multiple times, always had a positive approach. Deffo recommend using this place.

18 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The service was amazing

The service was amazing, especially kaliah who was exceptionally helpful during our visit.

17 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ryan was extremely polite and helpful.

Ryan was extremely polite and helpful.
His patience with me going backwards and forwards changing my mind didn't phase him at all and he was knowledgeable about the products I was looking at and what would be better suited to me. A pleasure to do business with

17 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went into ultimate outdoors riverside…

Went into ultimate outdoors riverside and Kim helped us find exactly what we wanted great service and super helpful would recommend

13 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful

Helpful, attentive and polite staff. Call out to Dan, who was exceptional. Thank you

15 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was served today by Ryan A and he…

I was served today by Ryan A and he couldn’t have done a better job very knowledgeable and helpful 👍

14 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

Ryan S was really patient and helpful whilst we tried on walking boots. All the staff were friendly and the customer service was great.

10 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Another successful trip to Ultimate…

Another successful trip to Ultimate Outdoors at Riverside in Northampton. The staff are so kind and friendly - always happy to help. Libby was a superstar today helping us pick the right tent at the right price - delighted with our 5 man Berghaus and she couldn’t have been more helpful! Thank you ❤️

10 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kim was so helpful

Kim was so helpful, we needed kit for DofE. Kim came around with us making sure we had the correct items and showed my daughter how to wear the backpack properly. Her help made our shopping so much easier.

3 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

HeRyan Slpful staff

Helpful staff
They had what I wanted
Ryan S is good at his job
Happy with today's experience

9 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Experience in store was great

Experience in store was great. Kim and Julie were exceptionally helpful. Had quite a bit to buy and were helping take things off my hands and then helped get a large tent to the car. Great service.

8 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Exceptional customer service

On a recent visit I was looking for some new walking trainers, and both my son and husband were after new coats. Leah P was exceptionally helpful, patient and knowledgeable with regard to the footwear. Ryan A assisted with the coats and we could not fault the service we received.

4 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing knowledge and service

This is the second time I have visited this store, first time to do my research and today to make the purchase. The service and knowledge of all colleagues that I have encountered has been amazing with a nothing is too much trouble approach. Well done ultimate outdoors riverside, Northampton! I will be back to shop again.

6 mai 2025
Avis spontané
Logo de Ultimate Outdoors - Northampton

Réponse de Ultimate Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Ultimate Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus