Fortunately, you’ve kept all the products that I use on a regular basis, except for one which was the Triple lipid moisturizer. That one was my favorite, instead I had to the 24 hour replenishing mois... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My wife and I first discovered ESPA at the spa at The Ritz-Carlton in Palm Springs and instantly fell in love. We tried it there, eased it into our routine, and were hooked. Our first purchase was... Voir plus
L'entreprise a répondu
Great company, amazing product and very nice deals. BUT! The actual checkout process on website and purchasing as a new customer was misleading. Top bar advertising 15% off your first orde... Voir plus
L'entreprise a répondu
I bought Espa bath and body oils in the gift set for my daughter, who is a yoga teacher at a residential recovery facility. It is traditional in our style of teaching to give hands-on adjustments in S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
ESPA products are as unique as they are effective; they are tested each and every day by a highly trained and extremely professional global network of therapists based in 55 countries. Recognised as global leaders in spa, ESPA successfully combines t...
Coordonnées de contact
Crosby Way, GU9 7XX, Farnham, Royaume-Uni
- us.espaskincare.com
4,3
Excellent
682 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Fortunately
Fortunately, you’ve kept all the products that I use on a regular basis, except for one which was the Triple lipid moisturizer. That one was my favorite, instead I had to the 24 hour replenishing moisturizer. I hope it is as great as the other. It would be nice to be able to get samples of items that I would like to try out, before I spend the money, and be dissatisfied with the outcome.
29 mars 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Easy to find products on the site
Easy to find products on the site, discounts and free items offered.
19 mars 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I love your products and I travel with…
I love your products and I travel with small versions so I’d like to pick my own reward products.
10 mars 2026
Réponse : ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
ease of ordering
26 février 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy process for a great product I love!
26 février 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great company- website is disappointing
Great company, amazing product and very nice deals.
BUT! The actual checkout process on website and purchasing as a new customer was misleading.
Top bar advertising 15% off your first order for signing up to their newsletter ( no exclusions to be found). After signing up in my email I got a promo code offering 10% off (where did 15 % go?). Okay, after actually applying code happen to be non applicable, perhaps because free product was added? But where was disclosure that one exclude another?
Lastly, I wanted to check what their reward/loyalty program offers but website keeps giving 404 error, so annoying.
Overall disappointing experience placing my first order, but at least I know the product is very nice, so thanks for that!
23 février 2026
Réponse : ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Free samples
Love to receive the free samples of your wonderful products. They are great to take with me when I travel.
23 février 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Fairly easy to shop
Fairly easy to shop. Wish there is a travel size of the Hydrsting cleansing milk. Maybe there is and I misssed it.
1 février 2026
Réponse : ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regard,
Natalia
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The Website is well organized and I was…
The Website is well organized and I was able to search for a shaving product easily. Check out was smooth and shipping occurred promptly. Just waiting for delivery, which is soon.
26 janvier 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Excited to try your products
26 janvier 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Unable to use my 15% code for signing…
Unable to use my 15% code for signing up for the newsletter. Absolutely love the serum and I’m almost out so just ordered it anyways.
24 janvier 2026
Réponse : ESPA
Hello Annie,
Thank you for leaving your review.
I am sorry to hear you have had an issue with this discount applying to your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
My wife and I first discovered ESPA at…
My wife and I first discovered ESPA at the spa at The Ritz-Carlton in Palm Springs and instantly fell in love. We tried it there, eased it into our routine, and were hooked.
Our first purchase was the Tri-Active Lift & Firm Collagen Booster and wow—absolutely fantastic. After that, we added the Calming Cica Mask (the lotion-style mask you apply and rinse off), and it quickly became a staple.
I’m pretty into my skincare routine, but my wife is next-level and has been teaching me the ropes—and these products genuinely deliver. Everything smells fresh, feels luxurious, and most importantly, you can see real results within weeks.
If you’re serious about skincare (or want to be), ESPA is 100% worth it. Highly recommend.
19 novembre 2025
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Love the candles but no choice on scent…
Love the candles but no choice on scent or size anymore
18 janvier 2026
Réponse : ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Great for conditioning oily/blemish prone
Love this micellar water! Works for makeup removal - also great for using in AM to get gunk off from sleep. Couldn’t live without!
2 janvier 2026
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Espa essential oils for Yoga
I bought Espa bath and body oils in the gift set for my daughter, who is a yoga teacher at a residential recovery facility. It is traditional in our style of teaching to give hands-on adjustments in Savana to end a class. The oils provide a subtle aromatherapy influence and antibacterial shield. I was able to find the product easily on the Espa website. The gift set is perfect, as it gives a nice variety in smaller bottles, which are easy to transport and won’t lose potency before they are used up. Thank you!
23 décembre 2025
Réponse : ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.